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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,551 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Excellent Graphing Software

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
The ease of use. Very user friendly interface
What do you dislike about the product?
Not much to dislike- perhaps too many marketing emails at a stretch
What problems is the product solving and how is that benefiting you?
Easy graph for hierarchies


    Information Technology and Services

Lucidspark is most effective tool ever

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
Features and help option is good and templates
What do you dislike about the product?
Nothing best for all no comments for dislike
What problems is the product solving and how is that benefiting you?
No problem


    Joe P.

Lucidspark: Joining Method to Madness

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
I'm a whiteboard kind-o-guy. The unlimited whiteboard space let's me visualize my thoughts and build upon them without borders... and the markers always have ink!
What do you dislike about the product?
Unable to set default sizes for post-its. I'd love to set default sizes for notes or shapes for the current project. I'm either constantly copy/pasting and deleting the text or resizing shapes to match the others within the project...
What problems is the product solving and how is that benefiting you?
Organizing thoughts and visualizing what's in my head. Most recently, I organized employee-level strategic plan development work sessions, then used the same project to record the activities and organize their feedback.

Funny, I showed it to my collegue and she said, "I'm glad you finally found something to give a method to your madness in your head."


    Kris H.

Highly useful to communicate ideas, especially when you have a ton of talking points

  • November 09, 2020
  • Review provided by G2

What do you like best about the product?
Usability and integrations are top notch
What do you dislike about the product?
free version limitations on icons is a little disappointing
What problems is the product solving and how is that benefiting you?
Marketing to potential customers


    Joe M.

Fast and thoughtful collaboration for the modern workplace

  • November 09, 2020
  • Review provided by G2

What do you like best about the product?
I love the ability to add visual collaboration to my remote team. It has a way of connecting us during meetings and offline to drive our projects faster and more efficiently.
What do you dislike about the product?
Nothing yet, it has performed really well.
What problems is the product solving and how is that benefiting you?
Connecting my team and making projects run smoother. I've found it is a great way to bring the Whiteboard to the digital space and performs better than the other ones on the market.
Recommendations to others considering the product:
If you need a great tool to help support your remote work collaboration, give lucidspark a try


    Linda L.

Lucidchart has Great Charts

  • November 06, 2020
  • Review provided by G2

What do you like best about the product?
It has better charts than within Confluence
What do you dislike about the product?
The dragging can be a little wonky, but it's fine
What problems is the product solving and how is that benefiting you?
Creating process maps that allow easier visualization


    Computer Software

Very Useful Flowchart Diagramming Tool

  • October 23, 2020
  • Review provided by G2

What do you like best about the product?
LucidChart is a very useful too for diagramming flowcharts. It has lots of useful diagramming functionality, and produces very visually intuitive and aesthetically pleasing charts. It also has lots of templates that allow the user to import ready made, easy to use, structured diagrams to accomplish their goals. The templates have been one of the more useful things, not only because they tend to be similar to what I want to display, but also because sometimes they help me structure how I am thinking about a process and provide a framework for me to better understand the process.
What do you dislike about the product?
LucidChart does not have a lot of functionality that is easy to customize. For example, being able to create Gantt charts would be great, but because of the way LucidChart sets things up it is very hard to produce that same functionality. I often find myself using manual workarounds such as hiding text boxes behind other boxes to produce the chart or diagram that I am envisioning in my mind. The product would be much better if it allowed me to customize more of these things myself and build them exactly how I want to.
What problems is the product solving and how is that benefiting you?
The initial purpose of using Lucidchart was to build diagrams and flowcharts that were intuitive and easy to follow. It allows us to collaborate across different teams to share different processes and flows that are relevant to our entire business. It also allows us to embed those charts in decks and slides that we can then share more widely.
Recommendations to others considering the product:
If you use LucidChart, highly recommend you spend some time getting familiar with the different templates and how to use the software.


    Anasuya B.

Very good diagram creating software, but overpriced!

  • October 20, 2020
  • Review provided by G2

What do you like best about the product?
For any beginner, lucidchart is very helpful as they have many nice templates available for different process/flowchart, and it is straightforward to use.
I also like the feature that it is possible to integrate with MS Teams and share the diagram with teammates to collaborate.
Users can import/export the diagram with data in csv format. This feature makes it very easy to build large diagrams with many tasks in much lesser time.
This is available on cloud and applicable for windows and iOS both.
There are a range of other features which are useful like offline mode, creating slides from the diagrams, able to manage status of each design etc.
What do you dislike about the product?
The package is overpriced. There is other software available which can get the job done at a lesser price. So it is difficult to convince the management to buy this one particularly.
What problems is the product solving and how is that benefiting you?
I am using Lucidchart to create business Process design and workflow.


    Computer Software

Easy way to capture processes visually

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
I like that LucidChart is so helpful in creating flows, very user friendly. You don't really need training.
What do you dislike about the product?
Sometimes editing an entire object can be a bit difficult.
What problems is the product solving and how is that benefiting you?
We are visualizing our business processes, which are sometimes hard to verbalize correctly. This helps documentations and training.


    Jose D.

LUCIDCHART collaborative tool !!

  • October 07, 2020
  • Review provided by G2

What do you like best about the product?
Lucidchart has provided us with its tools to start making diagrams in a super simple way and also from any device. This platform has improved the way in which teams work collaboratively in real time, allowing us to solve graphically the problems, producing diagrams that provide clarity and efficiency at work and also facilitating all the visualization of our architecture allowing us to create our own visual projects for improve our ideas and processes.
What do you dislike about the product?
We have not had major complaints regarding this software, if in when trying to resize or resize images or forms has been a bit tedious for us. While the software is easy to use sometimes takes time to load the docs, they should update it and make improvements to have a better performance of this great tool.
What problems is the product solving and how is that benefiting you?
Our staff has had a greater fluency in work, since we can create models or diagrams to organize and
better plan any type of project we have, one of them has been the installation and restructuring of networks, has simplified us notably the time because we no longer have to do the diagrams
by hand, but directly on our computer and in connection with all our workers, that is, we can now communicate data internally and externally in a super accessible and efficient way. The truth is that
we believe our organization has improved and we have seen better acceptance results, since the variety of options available that This platform offers us that the information of our projects is see in a clear and efficient way.
Recommendations to others considering the product:
This software is highly recommended, as it makes it easier for you to design of your infrastructure and this will help you increase clarity and communication of any plan before starting to make a change for the future. If you handle a large number of projects and in turn social networks, Without a doubt, this platform will facilitate the design with figures and also keep track of your structure, taking as result in a greater fluidity of work, organization and planning. Us seems like a great solution for users as it is very easy to use and not they need an expert, what we like the most and find it very useful is that you can link it with your Google account or your social networks. We will definitely keep working with this software.