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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,551 reviews
from and

External reviews are not included in the AWS star rating for the product.

    Alejandro H.

The best option for creating and sharing flowcharts

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
Has all the diagrams and figures needed to make complete and meaningful charts
The sharing options are excellent and make it easy to have multiple people working on charts at the same time
What do you dislike about the product?
The saving option for off line viewing sometimes doesn't represent what you're seeing on the screen
Needs either a mobile app that works or support for mobile browsers to view charts away from your computer
What problems is the product solving and how is that benefiting you?
Creating charts for all of the processes we have in our organization
Sharing these charts with the new personnel that we recently hired
Make sense of our business flow and make changes when and where they are needed
Recommendations to others considering the product:
Simply the best option, just make sure that you have at least written down all the tasks and processes that you are going to chart, makes sense to have an organizational meeting to define the format and level of detail for the charts, so all business units give the same amount of detail when making charts

    DIEGO G.

The most complete in the market.

  • May 24, 2020
  • Review provided by G2

What do you like best about the product?
It has a lot more options to use than any other similar website and most of them are free.
What do you dislike about the product?
Maybe the User Interface doesn't have the latest design nor it's as simple and intuitive as others.
What problems is the product solving and how is that benefiting you?
It has helped me a lot to improve the quality in my homeworks and my school projects.
Recommendations to others considering the product:
Simply the best

    Marketing and Advertising

Easy and intuitive to use

  • May 22, 2020
  • Review provided by G2

What do you like best about the product?
The most helpful thing is how easy and simple it is to pick up out of the box and use without a big learning curve. I also love the different templates for different business processes and use cases. The shortcuts are a huge plus. Overall, it makes diagrams look super professional. I enjoy the integrations between lucid chart and different software like Confluence.
What do you dislike about the product?
I dislike the file and folder structure.
What problems is the product solving and how is that benefiting you?
I use lucid chart for process diagramming.

    Retail

Great product

  • April 22, 2020
  • Review provided by G2

What do you like best about the product?
Designing Mind maps on Lucidchart is easy.
What do you dislike about the product?
Accuracy of picking up items and moving them. I think Text boxes should automatically shrink to size.
What problems is the product solving and how is that benefiting you?
I like looking at diagrams to solve problems.

    Computer Software

Saves Time for Little Money

  • April 16, 2020
  • Review provided by G2

What do you like best about the product?
Lucid gives me instant access to tons of visualization products that each would take days to build one by one. The integrations with my other systems allow me to track data, build team collaboration, and create incredible products for my business. The ease of use and tutorial videos are world-class. Lucid gives everyone on my teams an opportunity to be creative, as they don't have to worry about learning new systems.
I know many people get frustrated with having to make visualizations of great ideas, but they are truly the best way to sell products, understand product flow, or create greater efficiencies. This system takes the pressure off to create and puts power in the hands of those with knowledge to leverage their abilities for maximum gain.
What do you dislike about the product?
Microsoft integration takes a little time to learn, but it's not difficult. I'm not sure how much it costs to host them on their site, but I would prefer to have the instructional videos within the templates, rather than on YouTube. There is incredible material out there, but going back and forth between sites is just an extra step (a minor inconvenience, but still).
What problems is the product solving and how is that benefiting you?
We currently use many different flowcharts and process diagrams. Lucid lets us track progress and visually depict that progress in ways we didn't think possible before. I personally use the system to foster mind mapping and brain storming. I've even found their SaaS materials perfect for enhancing training.
Recommendations to others considering the product:
You won't find anything easier to use, IMO. This simply does the work you need it to do so you can focus on your specialty.

    Dione S.

Gets our workflow going and keeps everything on track

  • March 18, 2020
  • Review provided by G2

What do you like best about the product?
The look of the drawing tools and chart objects are generally crisp and clear, which makes them easy to use and understand. There is a diverse range of projects and uses available for Lucidchart. We can draw on existing templates that help to give us a good starting point for our charts. I like that we can add many users and the pricing per month is relatively low.
What do you dislike about the product?
Once charts get lots of nodes and boxes, it can start to get hard to understand how to program and edit further data. It's mostly been beneficial for most of our project and product design planning activities.
What problems is the product solving and how is that benefiting you?
We use Lucidchart to easily create charts in a digital cloud-based space that lets several users contribute or plan together wherever they are. We don't have to actually be online at the same time to more the chart creation and editing forward. We can always come back to the charts at different times to add more information.

    Jackson L.

It makes planning with visualizations much more easy

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
There are an abundant amount of chart templates for many different industries and project activities. We can sign up and start creating charts and diagrams in a matter of minutes. The cost to use Lucidchart is competitive with similar visualization tools based online.
What do you dislike about the product?
There is sometimes confusion when adding users and getting people to collaborate on charts. It mainly depends on the individual user's background in collaboration software.
What problems is the product solving and how is that benefiting you?
I have used Lucidchart to work with other staff members on project planning and creating flow charts that can guide us through workflow and prioritization of group project activities. Lucidchart has helped us to stay on course to completing projects the way they were initially mapped out.
Recommendations to others considering the product:
It was helpful to me to draw some charts out by hand at first and then pattern the Lucidchart chart off of that.

    Sunny A.

LucidCharts let me create organization flow easily

  • February 15, 2020
  • Review provided by G2

What do you like best about the product?
LucidCharts has the right control to draw various diagrams. Being a purchase guy, I am able to draw the Organization flow and roles time to time to talk with various groups. It helps with drag and drop features and provides good quality PDF via exporting drawings.
What do you dislike about the product?
I like Lucid for any diagram and flow chart work. it is very easy to use and user friendly application. Anyone can spend a little bit time and learn using it.
What problems is the product solving and how is that benefiting you?
LucidCharts let us create various diagrams. We copy these diagrams in our slides to present to different groups in seminars.

    Computer Software

Clunky - time consuming - only worth it when collaborating

  • February 12, 2020
  • Review provided by G2

What do you like best about the product?
Good integrations (but slow) - allows for good collaboration when doing ABM/account selling; not great by itself
What do you dislike about the product?
Not enough integrations - needs LinkedIn and more intuitive ways to understand org charts/existing data
What problems is the product solving and how is that benefiting you?
Understanding entire org during sales cycle
Recommendations to others considering the product:
Tie training and ongoing use more directly to winning stories when focused on sales.

Push people to set aside time for their top 5 accounts rather than in-cycle

    Non-Profit Organization Management

Simple and easy flowcharts

  • January 08, 2020
  • Review provided by G2

What do you like best about the product?
Lucidchart is great for making flowcharts it you’re an occasional user. It’s got lots of power, but you can still dive right in. It’s very economical if you only need to make charts occasionally.
What do you dislike about the product?
Exporting is simple, but there isn’t a lot of control of what the PDFs look like.
What problems is the product solving and how is that benefiting you?
Simple business requirement workflows.

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