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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,551 reviews
from and

External reviews are not included in the AWS star rating for the product.

    Information Technology and Services

Great tool

  • October 28, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy and intuitive Lucidchart is. You can easily draw diagrams of any kind without any limitations and your work looks very professional.
What do you dislike about the product?
I really can't think of anything. I guess having more templates that you can edit a few things one would be nice. Especially templates that are relevant to the tech space.
What problems is the product solving and how is that benefiting you?
There are not many tools out there that enable you to create diagrams with a simple interface such as that of Lucidchart. You can export your final product and it will have the right dimensions and quality.
Recommendations to others considering the product:
Use it, it is the best.

    Entertainment

User-friendly visualization tool

  • October 26, 2019
  • Review provided by G2

What do you like best about the product?
Lucidchart is relatively simple to pick up. For someone like me with no experience in graphic design, it's simple enough to create a visualization or chart to express the ideas I'm working with.
What do you dislike about the product?
There is not a ton of room for variation in the designs. Everything is pretty two-dimensional.
What problems is the product solving and how is that benefiting you?
I have created easy-to-follow organizational charts and decision trees. It's been really helpful to have visuals where my employees can see them.
Recommendations to others considering the product:
Lucidchart is a great, simple way to create any flowcharts your organization may need. I recommend you start with a free trial, explore the features, get accustomed to the interface, and then decide if it meets your organization's needs.

    Chris D.

It has been a great tool for a wide variety of solutions.

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
I like the high level of customization. It's like a mini auto cad and is great for overlaying floor plans with our design. We use it for a large variety of tasks.
What do you dislike about the product?
Nothing at this point. We don't have additional requests and at this point in time all of our needs are met. We have only had a handful of momentary issues which we were able to get prompt help with.
What problems is the product solving and how is that benefiting you?
We design our wiring maps, engineering, simple CAD, and mock sketches with LucidChart. One of the many benefits is the ease of use. With minimal training a new user can get going quick.
Recommendations to others considering the product:
Do a trial with the software and spend a whole day making documents.

    Computer Software

The best tools for your diagrams

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Portable, easy to use and powerful. I use it everywhere from iPad, home and office computers. Intuitive and the templates give you the right starting point to express your ideas. The MapMind is my favorite one by far.
What do you dislike about the product?
Some times the interface lost object references and it is necessary to reload the whole page. It doesn't happen very often and probably is related to some browser bug or something.
What problems is the product solving and how is that benefiting you?
All sorts of things, from complex software architecture diagrams to organizational structure. The MapMind helps me organize my head!

    Samantha K.

Awesome!!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I love being able to create different kinds of charts and Lucidchart makes it so easy and you have so many different ways to create a simple or complex chart.
What do you dislike about the product?
Sometimes it will reset something (could be my computer though) or kick me out of the system (very rarely)
What problems is the product solving and how is that benefiting you?
I am able to make a visual of timelines or just a flow chart that is very easy to view and read that I can send to management to or different teams for them to have a easy guideline of when we expect to have certain projects/work completed.
Recommendations to others considering the product:
Highly recommend Lucidchart, especially if in a management or training position so you can easily show a timeline of expectations or when projects need to be completed by.

    Belal B.

Extremely useful

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I like the availability of icons and the ease of use. One can easily navigate across large diagrams and it is very easy to get the hang of Lucidchart once you get to use it.
What do you dislike about the product?
There are three main issues I wish would exist or be better:
1. Myself being a keyboard person, I would like it if there existed more keyboard shortcuts (e.g. for aligning icons with one-another). I feel like this would allow me to complete diagrams faster, since I am not too proficient with the mouse.
2. Sometimes, with very-large architectures, the page can lag. The diagrams I create are very complex, and the more icons I add, the slower the performance.
3. Sometimes, the snapping is not 100% on-par. When I am moving lines around, either it does not snap in the right location, forcing me to redraw the line. Other times, when two dashed/dotted lines overlap, I have trouble aligning them just right so that the dashes/dots are 100% aligned.
What problems is the product solving and how is that benefiting you?
Lucidchart is extremely beneficial because I can put a thousand words into one diagram. I imagine architectures in my mind, and can put those on paper to show clients, and those diagrams do most of the talking. In facing clients and performing assessments and recommendations, Lucidchart proved to be a very-powerful tool in diagramming our solutions and putting them to fruition, all the while serving as documentation once our consultancy completes the engagement.
Recommendations to others considering the product:
This is a great tool to communicate your thoughts by putting them on paper. Various icons are available for various platforms, and Lucidchart integrates very well with other software and platforms, and allows you to export your diagrams in various formats. Highly recommended.

    Higher Education

Great tool in my classroom!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I have my students use Lucidchart to create maps for programming projects, UML design for objected oriented programming and flowcharting. I have used it in CS classes I am taking for creating diagrams for networks. This product is so easy to use!
What do you dislike about the product?
I haven't found anything I dislike. Some of my students can only create 3 diagrams but we just work around that.
What problems is the product solving and how is that benefiting you?
I was using Lucidchart in a networking class I was taking in a CS class to create diagrams of the rooms but also for the network topology. It was so easy to work with. I wanted my students to experience using a high quality product and am really happy with what they have been able to create using Lucidchart.

    Education Management

Lucidchart Review

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
The templates that you already create are fabulous
What do you dislike about the product?
When I click on the box, instead of selecting every single word of the box the cursor should go straight to the end of the word or sentence because if you don't realize you will be erasing the whole sentence. make it more friendly specially when using a chromebook
What problems is the product solving and how is that benefiting you?
Expand your critical thinking, is very visual, is easy to grade as a teacher
Recommendations to others considering the product:
Set the form with advance time at least one hour ahead, some times assigning through google classroom is difficult

    Nathan T.

Amazing software scoping tool

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
We use Lucid Charts daily, for mapping out business process, and Salesforce solution deisgn
What do you dislike about the product?
Nothing, everything with Lucid Charts is awesome the way it is
I literally have no poor feedback or improvements for our use case
What problems is the product solving and how is that benefiting you?
Being able to quickly map out business process and design solutions for Salesforce CRM

    Mike G.

Document Your Processes

  • October 23, 2019
  • Review provided by G2

What do you like best about the product?
Lucidchart is intuitive and easy to use.
What do you dislike about the product?
There's not much I don't like about it.
What problems is the product solving and how is that benefiting you?
Lucidchart helps us find holes in our daily processes. Map out your process and try to follow it through, you will most likely find things aren't always as they seem.
Recommendations to others considering the product:
None

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