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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,547 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Geraldine M.

Diagram to organize your projects

  • April 03, 2019
  • Review provided by G2

What do you like best about the product?
The way to plan with this application is totally different, ingenious, the organization of the projects is much more visual, you clearly determine the responsibilities of each one and at what moment they must intervene during the execution of the project, an online alternative that contains a large amount of elements and ways to make your diagrams, you can also do collaborative work and it integrates well with other common applications such as Word and Excel.
What do you dislike about the product?
They could add the function of working offline, so as not to depend so much on internet connectivity
What problems is the product solving and how is that benefiting you?
Given that during last year we had many training projects and online presence in different cities of the country, we had to organize all our activities in a great workflow that helped us to visualize all important aspects step by step and those responsible for each of those responsible, that facilitated the dynamics of organization and implementation of training courses and saved us time, unnecessary travel of staff and money.


    Financial Services

Lucidchart is orders of magnitude better than the alternative

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Hyper intuitive UI makes it easy to create and adjust flow charts like no other program.
What do you dislike about the product?
I don't dislike much. Seems like they might be cramming in other use cases that aren't as functional, but none of those changes have taken away from the core use we have for it.
What problems is the product solving and how is that benefiting you?
Communicating user experience or data flows (I'm a product manager).


    Financial Services

Great Visualizations, Easy to Use

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to pick up and immediately start creating useful, aesthetically pleasing diagrams. I am just starting to learn more of its advanced capabilities, such as hooking up to live data feeds. Incredibly useful from a operations analytics perspective
What do you dislike about the product?
Nothing immediately at the moment. It would be helpful to have API connections to other data sources outside of gsheets/excel for live data feeds
What problems is the product solving and how is that benefiting you?
Allows for great visualization of process flows. It can be used to give a real-time analysis of process flows in your organizations funnel


    Matthew D.

Maps, Chart, Graphics and more

  • March 25, 2019
  • Review provided by G2

What do you like best about the product?
I love the flexibility of the platform and the connectivity. Be able to share charts with other members of my team is a huge deal.
What do you dislike about the product?
Learning Curve. Although the support documents are great, it is difficult to learn if you've never used a similar platform before.
What problems is the product solving and how is that benefiting you?
Being able to create flowcharts, timelines, mind maps, and graphics is a great way to share information with my team. It has also made creating charts for clients easier as I can produce them during a Zoom meeting and share them with the client directly.
Recommendations to others considering the product:
It's a much easier platform to use and integrate than Visio and it costs a lot less.


    Darrel S.

Lucid Chart is awesome for planning automation campaigns

  • March 05, 2019
  • Review provided by G2

What do you like best about the product?
I like the ease of use when planning out complex plans and presenting them to clients and internal clients.
What do you dislike about the product?
I dislike the amount of shape options and some of the text formatting within shapes gets wonky.
What problems is the product solving and how is that benefiting you?
We use it to plan automation campaigns.


    Stephen M. S.

Total efficiency, the best diagrams are with Lucidchart

  • March 05, 2019
  • Review provided by G2

What do you like best about the product?
I consider that for an educational environment LucidChart is totally effective, it contains innumerable amounts of things that you can use as tools to make flow diagrams, organization charts, real-time collaboration, mental maps, ERD, UML, chat and group comments, among others. cocas You can also create conferences with very attractive materials making them didactic. All this being very intuitive to use
What do you dislike about the product?
The only thing I do not like is that the free version has little functionality, I think it is very limited compared to the payment. This will cause other new users to test it, deviate and take it into account to look for other software because they will not want to risk paying without being sure that it is the software they need
What problems is the product solving and how is that benefiting you?
There are many benefits that we can get to this software, save time and keep everything in order are some of the most important and we had been looking for a long time. The truth is that thanks to how easy it is to handle Lucidchart, we develop everything more quickly and without neglecting other pending tasks
Recommendations to others considering the product:
It is a software completely full of tools that allows you to save time. Collaboration in real time is extremely beneficial. There are many advantages it offers us so I prefer it among others in the paid version more than the free one


    Sydney W. H.

easy flowchart diagrams in the cloud.

  • March 02, 2019
  • Review provided by G2

What do you like best about the product?
I like this application that I can create all kinds of diagrams with different structures and designs where I can express my ideas clearly, which allows me to create plans and maps of great scope and with high acceptability, the creation of this type of diagrams is made of a simple way, if you already have knowledge in basic applications of the same purpose as Visio, what I like about this tool, is the graphics it has, since they are more adaptable, and in the final diagram, graphically they look better oriented, so I can create diagrams for all kinds of projects.
What do you dislike about the product?
When creating complex diagrams that have a considerable amount of elements, the manipulation can become somewhat complex, since the software can become a bit slower, when the projects are of great proportions, possibly, the graphical engine falls short, when so many graphics and images are placed in the same plane, otherwise the software complies with what it promises, and the creation of a diagram and map, is quite good
What problems is the product solving and how is that benefiting you?
The planning of autumn types of projects can be created in diagrams, and maps, of different characteristics, where together with elements that are inserted in it, helps to have a better reasoning about the projects and tasks to be carried out, since they are scheming, detailed plans of the activities to be carried out.


    James S.

The best I've found for architecture diagrams

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
Generally-speaking, the snapping is good and the smart re-sizing of objects is great. I've also found the autosave to be almost bulletproof. At times, I've thought that I've almost certainly lost work and it's always there waiting for me.
What do you dislike about the product?
Sometimes the snapping can be a bit frustrating. I would also like to be able to tweak the size of arrowheads more specifically.
What problems is the product solving and how is that benefiting you?
- Technical architecture
- Solutions architecture
- Enterprise architecture
- Flow diagrams
- UML
- Wireframes
Recommendations to others considering the product:
Import your own shape objects to make your diagrams more tailored to your company's brand.


    Education Management

Excellent Diagrams!

  • February 25, 2019
  • Review provided by G2

What do you like best about the product?
This is one of the easiest ways to create flowcharts and other diagrams. It is very customizable and allows you to choose different shapes to fit your needs. Also, love that there is a free version but if it is something you use regularly the premium subscription is definitely worth the money.
What do you dislike about the product?
It can be somewhat difficult to manage the diagrams if you have multiple elements. For example, moving a text or box by accident when selecting one close by. The platform itself can be slow sometimes as well
What problems is the product solving and how is that benefiting you?
This is the best way to make diagrams. We are able to clearly establish workflows and overall this has made our company more organized.


    Higher Education

Great for conceptual maps

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
This website allows our research team to conceptualize findings in a visual way. It is a great way to gain insight into how our main themes relate to each other, and makes it easier for us to see the implications of our work.
What do you dislike about the product?
Lucidchart stops working when we use a bigger screen to see the maps that we have created. It just freezes and then I have to re-start it. Sometimes that leads to work being lost, so it's not the best.
What problems is the product solving and how is that benefiting you?
We are using Lucidchart to conceptualize research findings.
Recommendations to others considering the product:
It is a great tool for qualitative researchers.