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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dana W.

Handy Digital Whiteboard with Some Challenges

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the digital whiteboard feature in Lucid Visual Collaboration Suite because it allows me to connect and share ideas effortlessly, which is a handy substitute for physical whiteboards, especially in virtual work environments. I find this digital version to be a convenient option for remote collaboration. The initial setup of Lucid Visual Collaboration Suite was super easy, which made the transition smooth and allowed me to start using the tool without any hassle.
What do you dislike about the product?
I am frustrated with the org chart function in Lucid Visual Collaboration Suite as it doesn't support converting text in a hierarchical format to a digital presentation effectively. When developing and presenting an organizational structure, the process lacks intuitiveness and ease of editing compared to Microsoft PowerPoint, making it cumbersome.
What problems is the product solving and how is that benefiting you?
I find the digital whiteboard useful for sharing and connecting ideas, providing a handy virtual alternative to physical whiteboards.


    Aisya AB A.

Effortless Online Collaboration with Lucid

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love using Lucid Visual Collaboration Suite for drawing flow diagrams because it makes the process of collaborating extremely effective. The online collaboration tools are particularly beneficial, as they enable seamless communication and teamwork. One of the standout features is the shareable aspect, which allows everyone involved to see what others are doing in real-time, enhancing transparency and coordination within the team. Moreover, the initial setup of Lucid Visual Collaboration Suite was very easy, which is highly appreciated as it allowed me to begin using the software without any complications. These factors combined result in a platform that I find indispensable for my collaboration needs, and I would highly recommend it to others, as evidenced by my likelihood to recommend it being a 10 out of 10.
What do you dislike about the product?
I find the Lucid Visual Collaboration Suite lacking in the variety of components available in the software. This limitation can affect the flexibility and creativity in designing complex diagrams or models, as the options are not as extensive as they could be.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for online collaboration, allowing everyone to see real-time updates, enhancing teamwork significantly.


    Education Management

Excellent Collaboration, But Room for Improvement

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Lucid makes collaboration seamless. Multiple people can edit and comment on a diagram at the same time, and the updates appear instantly. It’s a great tool for keeping everyone on the same page and turning ideas into actionable plans.
What do you dislike about the product?
There’s not much to dislike, but sometimes the interface can feel a bit overwhelming for new users because of the number of features available. Once you get used to it, though, it’s very powerful and efficient.
What problems is the product solving and how is that benefiting you?
It solves the challenge of collaborating with distributed or cross-functional teams. Instead of long email threads or confusing documents, we can visualize workflows and ideas in one shared space. This has made our meetings more productive and decisions faster.


    Jonathan N.

Effortless Presentations with Powerful AI Feature

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love the ease of use that Lucid Visual Collaboration Suite offers. The AI format feature is particularly impressive; it simplifies the process of creating presentations by handling complex tasks automatically, allowing me to input basic information and then return later to edit and adapt as needed. This efficiency is a significant improvement over traditional approaches where extensive mind mapping and multiple rounds of discussion were necessary. The automation element of the AI system eliminates the repetitive processes associated with creating presentations, significantly reducing the time and effort required. Additionally, setting up the suite was incredibly straightforward, earning a perfect 10/10 rating from me. Overall, these aspects make it exceptionally convenient and a tool I'd highly recommend to colleagues.
What do you dislike about the product?
I find that Lucid Visual Collaboration Suite could be improved by providing an option for different images during the initial review process, which would save me from going back and forth. Additionally, there are a few slides that appear repetitive in almost every presentation. Although they can be easily deleted, it would be more efficient if these repetitions were addressed initially.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to seamlessly integrate visuals with commentary in presentations, saving time and simplifying the process with its intuitive AI features.


    Alice M.

Reliable diagramming with fantastic shapes, colors, and very visual icons

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is a reliable diagramming tool to get the job done quickly packed with fantastic shapes, color and icons and I have also enjoyed the real-time collaboration and the integration with different tools.
What do you dislike about the product?
Almost nothing to dislike, I just got what I wanted and I think that’s perfect for me being able to create diagrams easily.
What problems is the product solving and how is that benefiting you?
I use it for everything from brainstorming sessions to project planning. Its a simple product that solves lots of my day to day problems, quick drawing of diagrams and collaborating with others.


    Mhembe K.

Outstanding Visual Toolset with Real-Time Collaboration

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
This tool offers an end-to-end visual toolset, making it easy to design and manage projects from start to finish. The real-time collaboration and integration capabilities enhance teamwork and streamline workflows. Its intelligent features and automation help boost productivity. Additionally, the extensive template and shape libraries, along with its overall usability, make it a versatile choice for a variety of needs.
What do you dislike about the product?
The software can become sluggish when working with large diagrams, and the cost for full functionality is quite high. Additionally, it may be somewhat challenging for those who are new to it. Overall, it is most appropriate for teams that collaborate online regularly and do not depend heavily on offline access.
What problems is the product solving and how is that benefiting you?
As a developer, Lucid Visual Collaboration Suite helps me plan backend systems, API flows, and database structures in a way that’s easy to understand and share. It keeps my team aligned during feature planning, reduces miscommunication, and saves a lot of time when collaborating across design and development.


    Computer Software

CSM

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I really like the visual collaboration features. It makes diagramming, brainstorming, and working with teams really intuitive and seamless.
What do you dislike about the product?
I don’t have any issues with the software itself, but the pricing felt a bit high for a single user.
What problems is the product solving and how is that benefiting you?
This software helps our team streamline brainstorming, organize ideas visually, and collaborate in real time. It reduces confusion, speeds up decision making, and keeps everyone aligned, which saves time and improves the quality of our work.


    Preston H.

Effortless Onboarding and Instant Usability

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The product is very easy to start using immediately. I was able to get going with it right from the beginning without any complications.
What do you dislike about the product?
I found the mobile interface less productive for my needs.
What problems is the product solving and how is that benefiting you?
This tool helps me visualize my workflow, so tasks aren't just jumbled together in a list or left swirling around in my head.


    Computer Games

Great Templates and UI, But Needs More Export Options and Flexible Payments

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The templates are nice and the user interface looks great. It's also easy to use for group work.
What do you dislike about the product?
When working with very large diagrams, the software can become laggy, which can be frustrating. It would also be helpful to have more options for export formats. Additionally, I would appreciate the ability to make one-time payments for individual features or to add a single extra chart space to my account, rather than having to commit to a full subscription.
What problems is the product solving and how is that benefiting you?
This tool makes it much easier to explain larger projects to the group I'm working with, whether we're making games or working on general coding tasks. It's also really helpful when group members are at home, since it means we don't all have to travel to the college to work on assignments or projects together.


    Mitch U.

Advanced Collaboration Made Easy with Lucid

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Lucid Visual Collaboration Suite for about five years, primarily for ideation, visualizing concepts, and diagramming applications and data flow. I find it incredibly useful for collaboration, as it allows me to easily manage access and permissions through team folders. The simultaneous editing feature significantly enhances collaborative efforts, enabling smooth teamwork. The infinite canvas is a remarkable tool, especially when transitioning from planning to execution stages. I also appreciate how it integrates seamlessly with other tools like Jira and Confluence, which are essential for our workflow. The user-friendly interface and presentation tools enrich my experience, making it easier to whiteboard together and deliver presentations effectively. Auditing and license management capabilities with enterprise tools are crucial for me, ensuring compliance and efficient resource management. Overall, these features make Lucid Visual Collaboration Suite a great choice for collaborative visualization work.
What do you dislike about the product?
I find the integration with source code management, like GitHub, lacking in the Lucid Visual Collaboration Suite. Figma offers this functionality, which would significantly enhance documentation and planning processes. Additionally, the absence of an MCP server for integration with systems like GitHub Copilot when working on design and code is a missed opportunity. Document management from an enterprise perspective needs improvement, especially regarding handling documents of deactivated accounts, which currently get dumped into an individual's documents. Implementing better retention policies would also be beneficial.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for ideation, collaboration on diagrams, and seamless data flow visualization. It integrates with planning tools, supports simultaneous editing, offers team folders, and facilitates whiteboarding and presentation, boosting our team’s efficiency.