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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,545 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jan S.

Stay organized with your UX process

  • February 03, 2018
  • Review provided by G2

What do you like best about the product?
I like the adjustable boards and being to have 1 place for the majority of my UX design process.
What do you dislike about the product?
Not being able to copy anything from there to other programs, such as photoshop, sketch, powerpoint, etc.
What problems is the product solving and how is that benefiting you?
Being able to stay organized when I'm involved in so many projects. And being able to revisit old ones fairly quickly when needed.
Recommendations to others considering the product:
Let users copy their work from Lucidchart to other program.s


    Non-Profit Organization Management

Make the Professional Creative!

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
I love Lucidchart Diagrams for G Suite because they make boring presentations and idea pitches way more creative and exciting! It's an easy and accessible way to make the professional world more efficient and creative.
What do you dislike about the product?
What I dislike about Lucidchart Diagrams is how it can be difficult to know how to use at first. At first it is confusing and overwhelming and you may want to go back to the traditional way of doing presentations. But you should be patient and try to learn how to use it!
What problems is the product solving and how is that benefiting you?
Our business is benefiting from this program because we are increasing the ease in putting thoughts into action.
Recommendations to others considering the product:
Justbe sure to look at atll the tutorials before you start. Otherwise it can be confusing!


    Conrad K.

Great for explaining complex ideas

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and automatic syncing to google drive
What do you dislike about the product?
I don't that some of the features come at different version levels
What problems is the product solving and how is that benefiting you?
It is a great way to visualize a complex system. All businesses could benefit from regular use of this. I like to use it to draw out all the aspects of a current system and then decide where the system can be improved. Usually, when trying to visualize a future state of a process you will find there can be a lot of wasted time eliminated.


    Computer Software

Buggy, but can get the job done.

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
I like the ease of use on this product. It is very simple and straight forward. I also like that it autosaves every few minutes.
What do you dislike about the product?
The product itself is not very attractive. I've also had a few issues with bugs on the program where the program will freeze or shut down and I will try to find my project and it will be gone.
What problems is the product solving and how is that benefiting you?
flow charts, site maps, user journey maps.
Recommendations to others considering the product:
It is a great product that simply gets the job done, but don't expect it to be a miracle worker... Just yet... I think the product is headed in a great way and eventually be everything plus more!


    Information Technology and Services

Excellent tool for real time collaborating for organizational charts

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Good collection of templates and libraries. Integrates well with other apps and services
What do you dislike about the product?
I found it difficult to use. Even the web based version. Because the charts were too huge, user experience was not so good
What problems is the product solving and how is that benefiting you?
We were tracking google keywords across the organization website. Used flow charts to map various keywords for different pages. We were able to organize it well


    Bonnie L.

Good software for teams looking to create visual solution

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Creating flow charts is easy and it can get pretty complicated
What do you dislike about the product?
The UX is a little confusing, to look for certain shapes and arrows, a lot of the times I just rework things until they sort of make sense. I wish they had a better direction of what's best for certain type of charts
What problems is the product solving and how is that benefiting you?
We were trying to find a software that can create simple/complicated flow charts in the shortest time posisble. It's been doing well so far as it's a SASS platform but it's a little difficult working on a smaller screen and can be frustrating at times.


    Brittni S.

Free version not exactly user friendly

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
I like the templates available for flowcharts and organizational charts.
What do you dislike about the product?
I dislike trying to make an organizational chart and then be cut off in the middle, because I don't have "premium" features.
What problems is the product solving and how is that benefiting you?
My company is designing a new organizational chart and needed a better template than using SmartArt on Excel.
Recommendations to others considering the product:
If you want full use of this software, you will need to pay for premium features. There's a quantity limit to the amount of figures you can have per diagram or chart, which makes it difficult to start a project when you're unsure if you'll be able to finish it based on the size of the project. Even though the membership is less expensive than most software like them, there should still be no limit on the size of your project.


    Biotechnology

Lucidchart easy to use

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
Lucid chart is a great tool to use that is similar to Visio. In a way it is even better because of its flexibility and additional properties like layering and importing pictures. The flexibility of being able to save it as various file types and its integration with google drive makes it an easy to use tool and great for sharing information with other people.
What do you dislike about the product?
The rendering speed needs a bit of an improvement. Navigation/ scrolling within the site is also a barrier to entry for this program. Files that are too large are hard to use, the best work around I have found is saving the file incrementally as a .png file and then reloading it onto a new file as a picture and continuing to organize other images on top of it as layers.
What problems is the product solving and how is that benefiting you?
Lucid chart is a great alternative to Visio. Air Liquide did not give me access to Visio while working there because of pricing issues and I found the Lucid chart to me a great, inexpensive tool to replace the need for visio.


    Matt M.

Lucid Chart is a functional solution that creates highly-usable flow charts

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
It's pretty quick to learn how to use LucidChart. The features grow with you so that you can use just the basics after a few minutes of clicking around. But if you want to become a power user, you'll need to put in a bit more time.
What do you dislike about the product?
The end result feels like a mechanical drawing or an engineering chart. They're just not aesthetically pleasing. If you're just trying to communicate information, then it's all you need. If you need to communicate information in an elegant way, then you may need a different solution.
What problems is the product solving and how is that benefiting you?
Explaining multi-stage processes to clients in an onboarding course. We've been able to help our clients understand the need to complete certain tasks in a specific order and identify decision points and criteria for making those decisions.
Recommendations to others considering the product:
Check it out. It may well check all your boxes. Just don't think that it will be useful for client-facing information. It's more for creating internal docs.


    Higher Education

Great for diagramming, wish the interface was better though.

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
I like being able to diagram on a grid, which visually helps me make floor plans
What do you dislike about the product?
The interface- I feel like it takes forever to find what I need
What problems is the product solving and how is that benefiting you?
Creating floor plans