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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great program for diagramming

  • October 17, 2017
  • Review provided by G2

What do you like best about the product?
It's really user-friendly and it was pretty simple for me to pick it up and start using it. Honestly, I never really spent a lot of time with Visio, but I use LucidChart on a nearly daily basis. I think that overall, it's a really great tool for us to be able to explain the way that our product works. It's also nice that we can save it as a PDF and send it to the clients as well.
What do you dislike about the product?
Sometimes rearranging the lines doesn't react as I would expect - I try to simply drag it from one box to another and it'll make weird unexpected loops. I usually end up just deleting the line and starting back over. Another issue is that when you try to zoom in and out, there's not a gradient scroll - it only works in set steps (e.g. 50%, 75%, 100%). This makes it more difficult when trying to display all of some larger diagrams.
What problems is the product solving and how is that benefiting you?
It's a really easy diagramming program that allows collaboration with its cloud-based technology. Before this, we had another diagramming tool, but LucidChart makes it so that any member of our team can pick up where the other left off. It's easy to share the diagrams that we make among our team.
Recommendations to others considering the product:
I think it's well worth the money, and overall is really easy to use. There's a couple of quirks, but overall I think it's a really solid product.


    Erik F.

Lucidchart - an adequate tool

  • October 16, 2017
  • Review provided by G2

What do you like best about the product?
The accessibility and potential for integrations. Hosting the service where that I can access from any device is great. I can edit and create on the go, at home, and at work.
What do you dislike about the product?
There is limited iconography and symbols.
What problems is the product solving and how is that benefiting you?
Our workflow for inbound.


    Internet

Lucidchart is great for mapping out processes as well as creating mock up of reports.

  • October 13, 2017
  • Review provided by G2

What do you like best about the product?
Lucidchart is a very easy-to-use interface that I like using for mocking up reports. It has a lot of presents that making creating rough outlines to communication with my developers and analysts what I am trying to accomplish when building out reports for Tableau. I also enjoy the fact that multiple people can work on the same project at the same time. This makes it easy to work with individuals remotely and all contribute in real-time.
What do you dislike about the product?
There are a few limitations on the free model that make things difficult, but I plan on upgrading to the paid model soon to get full capabilities.
What problems is the product solving and how is that benefiting you?
I am using Lucidchart to mock up reports to make it easier to communicate with the cross-functional teams I work with to better explain what I am looking for out of the end state of the reports we are trying to build.


    Lianne M.

Lucidchart Makes It Easy to Visualize Information to Diverse Audiences

  • October 12, 2017
  • Review provided by G2

What do you like best about the product?
I usually read Getting Started guides when beginning to use new software, but I didn’t have to do that for Lucidchart—yes, it’s THAT intuitive. In our information-heavy worlds, there is so much information coming at us all of the time, and plenty of that information is up for us to translate for other people. With Lucidchart, I’m able to quickly (!!!) visualize information in ways that are meaningful through extremely clear visual representation. The tools that Lucidchart provides doesn’t leave me having to write a guide on how to understand my infographic—I can write, design, and share. I often do not spend any more time than 1–2 hours on a chart with Lucidchart, because the tools and templates are already there for me to use.
What do you dislike about the product?
There’s a limit on the number of templates that Lucidchart provides, and they could add more. While there are a ton of customization options, templates make it easy for busy people to do their jobs quickly and effectively.
What problems is the product solving and how is that benefiting you?
We use Lucidchart to create low-fidelity wireframes in product/course design, as well as workflows to help others in and outside of the company understand how customers move through courses. By using Lucidchart to diagram these things, we save a ton of money by being able to solicit and receive feedback before we implement designs (and have to spend a ton of time redoing the work!).
Recommendations to others considering the product:
Try it! Diagramming is often time-consuming and frustrating, and Lucidchart helps alleviate that with its ease of use and helpful templates. Use a template to get started and, once you’re comfortable, explore as many tools as you can. Lucidchart seems pretty simple, but is actually really powerful once you’re in the program.


    Wireless

A little confusing

  • October 06, 2017
  • Review provided by G2

What do you like best about the product?
It allows me to create the charts I need
What do you dislike about the product?
Was way too confusing to work, and the manuals were complex
What problems is the product solving and how is that benefiting you?
Allowed me to create charts


    Financial Services

Great and Simple Flowchart Creation

  • October 04, 2017
  • Review provided by G2

What do you like best about the product?
I like the user friendliness of the program. It's very easy to pick up and self-teach yourself, and it's extremely easy to move images or arrows around and add text where needed. It really helps where you're trying to map out a program for your business, or understanding how a certain IT process or loan will work. This is especially helpful if your company has a lot of different subsidiaries and you're trying to map out how intercompany relations would work out.
What do you dislike about the product?
Can be a bit slow sometimes and I've found in some cases it's easier to use Visio or just use simple text boxes in either microsoft word or powerpoint. You don't neccesarily need to use lucidchart to be able to make effective flowcharts. If you especially don't want to pay to use the software then you should just use Visio or Powerpoint assuming you already have that program. LucidChart free is limited in terms of how many active workbooks you can use.
What problems is the product solving and how is that benefiting you?
Helps you map out processes without your business to better understand current processes or new changes/projects you may want to implement.
Recommendations to others considering the product:
You could use smart art in Microsoft programs but it just makes more sense to use LucidChart because it's much easier and more convenient to use.


    Professional Training & Coaching

Only a Basic User, but I Like It

  • October 04, 2017
  • Review provided by G2

What do you like best about the product?
It's very easy to learn and use if you've used Visio or PowerPoint.
What do you dislike about the product?
It's not cheap in a corporate environment with multiple users.
What problems is the product solving and how is that benefiting you?
Basic flow diagrams are easily created and shared.
Recommendations to others considering the product:
It's definitely a contender to try when you need to make flowcharts. Is it the best for you? That'll depend on how you like it and if it meets all of your needs.


    Non-Profit Organization Management

LuicidCharts works!

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
I've been using LucidCharts for approx. 2 years and love it. It allows me to visually depict many of our processes which in turns helps to provide transparency to major stakeholders in these processes.
What do you dislike about the product?
LucidCharts is so easy to use. Just clickig and dragging. It is easy to make changes and share documents with collaborators
What problems is the product solving and how is that benefiting you?
I have been creating process swimlanes because our organization recently went through a re-organization. Many staff members now have new or expanded roles. We are trying to break down the silos and these visual representation of processes has helped tremendously.
Recommendations to others considering the product:
Try it out . . . so easy to use with great results!


    Higher Education

Excellent product

  • September 14, 2017
  • Review provided by G2

What do you like best about the product?
Functionality, integration with google drive, ability to create complex diagrams
What do you dislike about the product?
Initially the program has a bit of a learning curve
What problems is the product solving and how is that benefiting you?
Presentation of flow charts


    Design

Lucid Chart Review

  • September 13, 2017
  • Review provided by G2

What do you like best about the product?
I like how easy and strait forward it is. The preloaded templates are great for quick brainstorming.
What do you dislike about the product?
Not enough creative manipulation and it would be great there were more customizable shapes for the finished product.
What problems is the product solving and how is that benefiting you?
Room/space adjacencies . I have been able to work more efficiently with Lucid Chart than by hand, since I can just move blocks around quickly instead of having to redraw them.