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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Law Enforcement

Great for Connecting Ideas, but Zoom Navigation Needs Smoothing

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I like that I can link up different ideas and see how concepts are connected.
What do you dislike about the product?
The navigation is not very smooth as far as zooming in and out.
What problems is the product solving and how is that benefiting you?
See how concepts and facts fit together in order to create a strong argument.


    Jamie D.

Real-Time Collaboration with Great Graphics and an Easy Interface

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I enjoy being able to edit a document or a visual in real time with other members on the team. The graphics always turn out great and it is easy to use and understand.
What do you dislike about the product?
There is nothing particular I dislike about the Collaboration Suite
What problems is the product solving and how is that benefiting you?
Lucid is able to take my thoughts and put them on paper- it is extremely helpful when diagramming out projects and building org charts for our clients. We are also able to take what we have created in Lucid and share it with the companies we work with.


    André D.

Real-Time Collaboration with Some Hiccups

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I particularly appreciate the ability to work in real-time with Lucid Visual Collaboration Suite. This allows my team and me to collaborate effectively remotely on the same issue. Additionally, the initial installation of the software was very easy with just a few exchanges with our support team.
What do you dislike about the product?
The general use and user experience sometimes make the use of the product difficult. For example, duplicating an item can cause the item to appear in another swimlane. Additionally, moving (drag and drop) items is sometimes quite difficult.
What problems is the product solving and how is that benefiting you?
The product allows us to collaborate in real-time on common issues, especially useful for remote work and facilitating brainstorming sessions.


    Aman C.

A tool with excellent teamwork capabilities and quick setup

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I like the Lucid Visual Collaboration Suite because it helps clarify ideas quickly and supports teamwork in real-time. It can give clarity to vague ideas in just a few minutes, which is really good for brainstorming sessions. I noticed while setting it up that it was really fast, which is a big plus point for me.
What do you dislike about the product?
It may be that there is more precise control over design tools and version control.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite for system architecture drawings and ER diagrams. It helps reduce misunderstandings among team members and clarifies ideas. It is excellent for shaping vague ideas in a matter of minutes, especially during brainstorming sessions.


    selim b.

A Great Collaboration Tool That Keeps Projects Running Smoothly

  • January 25, 2026
  • Review provided by G2

What do you like best about the product?
it is great collaboration tool and helps you to run your project without any interruption. and learning curve is in the expected level, does not require too much to invest to use it quickly.
What do you dislike about the product?
nothing, everything works more than expected.
What problems is the product solving and how is that benefiting you?
help me to draw complex workflow easily by collaborating other team members.


    Information Technology and Services

One Ecosystem That Keeps Brainstorming and Diagramming in Sync

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
Everything lives in one ecosystem: Lucidchart + Lucidspark work seamlessly, so you can brainstorm loosely and then snap those ideas straight into structured diagrams without switching tools or losing momentum.
What do you dislike about the product?
Lag with large boards/diagrams — Very big boards with lots of content can start to slow down or become unwieldy, especially on lower-powered machines.

Version control limits — Although it has history and commenting, complex branching or reviewing multiple versions isn’t as strong as in some design tools.
What problems is the product solving and how is that benefiting you?
Everyone literally sees the same thing, reducing misunderstandings.

Ideas evolve faster because visuals help teams iterate more clearly than text discussions alone.


    Jorge S.

Diverse Components, Seamless Setup

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite for creating project management and Salesforce architecture diagrams. What I like the most is the huge amount of components available. There is always something you can use for what you are trying to achieve. This helps me because if the selection were limited, I would need to either create them using basic shapes and grouping, which would take a lot of time and might not look good enough or have my diagrams be harder to understand. The initial setup of Lucid Visual Collaboration Suite is very seamless. User management is simple, and when you sign up, you jump right into diagrams.
What do you dislike about the product?
I find the feature of how arrows connect between shapes to be very complex and it's sometimes hard to make the arrows do what you want. It takes a minute to understand the feature.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create good-looking diagrams fast, which helps document ideas clearly without spending too much time. The range of components allows precise and understandable diagrams, saving time and enhancing clarity.


    Pranta S.

Empowering Remote Collaboration with Ease

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite very powerful and appreciate how it enables collaboration and makes things faster compared to designing with PowerPoint. I love the ready-made templates because they provide a great starting point and make the ideation period easier, allowing us to quickly reach a clear decision about our design choices. The real-time collaboration feature is a must, enhancing our teamwork even in the same room but at different desks. Additionally, I value the ease of initial setup, especially with the flexibility the templates offer.
What do you dislike about the product?
I am still in Free plan, so restriction is ok. But I feel like free plan can have more access.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite helps with easy prototyping and live collaboration, crucial for our remote work. Templates provide a great starting point, speeding up the ideation process, and real-time feedback aids in making quick design decisions.


    Daniel V.

Effortlessly Turns Notes into Diagrams with an Infinite Canvas

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I love how easy it is to turn notes into diagrams. A big plus is the infinite canvas, which lets me work freely without feeling limited by the available space.
What do you dislike about the product?
Sometimes, when I export in image or PDF format, the result isn’t faithful to the original. Some elements get cut off or lose resolution, which is frustrating.
What problems is the product solving and how is that benefiting you?
It has been fascinating, because I can express my ideas in a clean, organized way. It really helps me bring order to the initial chaos of each project.


    Harshal S.

Powerful Diagram Tool with Room for Improvement

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I like having the ability to connect different tools and import different charts. This flexibility is really handy because each business has different requirements, but Lucid Visual Collaboration Suite provides tools and charts that share core values, allowing me to connect the dots and create a customized plan. The ability to drag and drop elements makes it easy to create diagrams without hassle, ensuring each component is connected and not just floating around. The initial setup was very easy too.
What do you dislike about the product?
I think it's just missing a few more connecting tools. For network diagrams, there are a lot of equipment that a company could have for its networking side, IT side. It doesn't have all those tools or equipment listed.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps me create complex wire and network diagrams, allowing systems to be identified and connected with ease. It's beneficial for planning, as I can connect new moves or changes without hassle.