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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,467 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Matt T.

I should earn a commission for how many recommendations I've made over the years!

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
Simple and intuitive ways to make, update, link, and manage flowcharts of many different types.
What do you dislike about the product?
Using the templates requires some finesse to get them customized to my needs.
What problems is the product solving and how is that benefiting you?
I'm using Lucidchart to add visual interest to my procedures, work instructions, presentations. I find it especially useful for making decision trees that involve complexity and require extensive planning.
Recommendations to others considering the product:
Be sure to explore the types of flowcharts outside your comfort level. I've learned a lot by using the mind-mapping and swimlanes diagrams that I didn't even realize.


    Venture Capital & Private Equity

Extremely useful tool

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
I love how easy it is to move shapes, connect shapes, and visualize what you are trying to portray
What do you dislike about the product?
I didn't love that you need a premium account to include a certain number of shapes
What problems is the product solving and how is that benefiting you?
We are visualizing our deal flow process to streamline it and visualizing the relationship between different entities in our company. It is great to have the ability to share and see others working live on the document.


    Health, Wellness and Fitness

Best Experience

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
Always used Lucidchart & now Lucidspark helps our remote teams collaborate and work in sync.
What do you dislike about the product?
None I can think of at this moment. Looking forward to explore it more
What problems is the product solving and how is that benefiting you?
Workflow diagrams, check project updates, track tasks


    Higher Education

More Essential than the Microsoft Suite!

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
Pictures speak 1000 words - and that is where LucidChart/Spark shines. It is the catalyst behind every great idea - breaking down barriers in communication and serving as the backbone of every project I run. I couldn't function without it.
What do you dislike about the product?
It would be helpful if there was an offline app.
What problems is the product solving and how is that benefiting you?
System architecture, flow chart, project planning, calendaring.


    Zach W.

Useful Tool for Flowcharts

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
The amount of options to use. Alot of choices for making the best chart possible
What do you dislike about the product?
Little confusing to use sometimes. Maybe its present, but an automatic scale/organization feature to allow me to simply type in data and it will format for me.
What problems is the product solving and how is that benefiting you?
What insurances to use in which situation. Several policies in play and it can be confusing on which to use. So an easy to read flow chart is beneficial.
Recommendations to others considering the product:
Take you time and play around, there are a lot of options and it can be overwhelming at times.


    Verified User in Computer Software

For All Visual Needs

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
Lucid char never fails when it comes to visualizing your thoughts, ideas, and plans and sharing them with the team. The lucid chart also helps remote teams in collaboration. The best part is the templates that are easy and ready to use. Building flow charts to brainstorming ideas, lucid charts is my go-to tool.
What do you dislike about the product?
I'd like to see more templates and tools for dashboard development (mockups etc)
What problems is the product solving and how is that benefiting you?
Visualizing ideas, brainstorming and explaining concepts to stakeholders using mind maps


    Alyssa K.

Lucidspark review

  • July 16, 2021
  • Review provided by G2

What do you like best about the product?
Diagrams encourage teamwork, which I appreciate. A process diagram can be shared with numerous people so they can review it, comment on it, suggest changes, and possibly make changes to Lucidspark themselves. Also, the large number of features and connectors keep me interested. I keep an eye on Lucid Spark to see what fantastic ideas they have.
What do you dislike about the product?
Data being accidentally or intentionally deleted is the only thing that worries me.
What problems is the product solving and how is that benefiting you?
Lucidspark was how we developed our project management ideas. Since our learning curve was not steep, it was easier to implement many ideas.
Recommendations to others considering the product:
It is possible to improve customer retention by mapping processes.


    Karinne W.

great for flowcharts for sharing!

  • July 14, 2021
  • Review provided by G2

What do you like best about the product?
the similarity to other flowcharting i've used and the standard shapes, also connecting things in a database construct is simple and intuitive.
What do you dislike about the product?
haven't found any yet, have only used on one project
What problems is the product solving and how is that benefiting you?
the ability to share an editable flow chart with other developers and designers and marketing people on my team.


    Akash T.

Easily depicting Complex flows!

  • July 14, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use and toolbar placement. The existing templates cover almost all kinds of charts that one will ever require. Editing them and customizing them to your needs is a breeze with the tools that are present.
What do you dislike about the product?
Actually nothing, I have been using MS tools and other products to make charts and flow diagrams, but this one just takes the cake. The ease of use and implementation is great.
What problems is the product solving and how is that benefiting you?
Visual depiction of data flows from multiple sources.
Recommendations to others considering the product:
It's a great tool and specialized to handle problems. The other products in the market aren't even close and not this focused.


    Health, Wellness and Fitness

User-friendly web-based platform for flowcharts

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to create flowcharts and the templates are very handy if I need something to be done right away
What do you dislike about the product?
Movement of arrows can be sometimes unmanageable
What problems is the product solving and how is that benefiting you?
Some gaps in our operating procedures
Recommendations to others considering the product:
If you are looking for a platform where you can brainstorm some ideas with your team members, Lucidspark would be the best choice