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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,542 reviews
from and

External reviews are not included in the AWS star rating for the product.

    Mehebub A.

Very easy to use

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
All the categories of charts are well defined, one can easily create a diagram with minimal effort.
What do you dislike about the product?
Need more categories of charts samples for every category from where one can copy samples and create one for then as per requirement.
What problems is the product solving and how is that benefiting you?
Just need to define the requirements visually with minimum effort, and I find the same in LucidChart.
Recommendations to others considering the product:
Great product for charts!

    Rob F.

I couldn't imagine working without it

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Lucidchart makes creating and sharing content effortless. Being browser based makes it incredibly easy to access and work can be shared with colleagues in just a couple of clicks. Prior to this I used desktop based programmes (Visio) which in comparison are so clunky to work with, I can never go back to them.
What do you dislike about the product?
I use Lucidchart for basic flow diagrams which often include delivery timelines. In particular I've found the timeline feature to be somewhat limited in terms of the range of vectors, types and editable features. When dates are added to the timeline it can also be a little buggy and duplicate text.

I've not really scratched the surface with the product yet and would like to understand more about how it could benefit me but i've not seen any online tutorials. Weekly webinars going through different features or videos would be a great use.
What problems is the product solving and how is that benefiting you?
I use lucid chart for two main purposes:

1) Creating process flows. It's quick, easy and responsive. Also, it looks great! When I'm presenting processes to stakeholders that always helps.
2) Timelines. Again usually to update stakeholders on progress of my projects.
Recommendations to others considering the product:
Give the free trial a go!

    Information Technology and Services

Solid - Very Useful

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use
Access to templates
Ability to share
What do you dislike about the product?
Occasionally unable to access
Inability to work offline if needed
What problems is the product solving and how is that benefiting you?
Business Planning
Project Planning
Process identification and improvement
Organizational mapping
Recommendations to others considering the product:
would like to be able to export shapes into powerpoint in a way that i can edit them.
would be nice to have a cheaper version that offers broader access for at least viewing.

    Hospital & Health Care

Pretty happy with Lucid Press

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Variety of pre-made shapes to use, ability to do Lean process work and IT process work in it. Usablity.
What do you dislike about the product?
I Wish it were as easy to use as Visio. we are limited, as we are Mac users
What problems is the product solving and how is that benefiting you?
Processes, Graphics

    César P.

Amanzing and easy

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
I was very familiarized with Visio, and one of the best features was the click and add forms to the diagram. That's one of the best features in Lucidchart. Also the speed, the apps, connectivity, cloud storage.
What do you dislike about the product?
Themes proposed are not even close to my corporate image, so it's really hard to change in every diagram colors, typo, company logo etc.
What problems is the product solving and how is that benefiting you?
BPMN is really easy, UML diagrams and Simple process within my company.

    Machinery

Good Tool for Org Chart

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
It was easy to import an old org chart, and work with it in the software between many users. I also like that you can create folders to work on special projects and keep it clean.
What do you dislike about the product?
The tools to make lines and org charts can get frustrating to work with until you get the hang of it. We've also had issues with the site crashing which can get frustrating when it doesn't save changes.
What problems is the product solving and how is that benefiting you?
We were able to use it for a large (850+) organizational chart with pictures, which no other software has been able to do.
Recommendations to others considering the product:
Take advantage of all the training tools offered.

    Carrie B.

Gets the job done from anywhere

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Scalable solution for small business -- It's fairly easy to pick up with no charting experience.
What do you dislike about the product?
Should be able to embed output a little easier
What problems is the product solving and how is that benefiting you?
Process documentation and constant updates as we rapidly scale our business.
Recommendations to others considering the product:
One seat/license per user SaaS model. Consider the number of users when buying the software. It IS possible to have one person do all of the updates, but it probably makes more sense to have a few core people on it if you are a small or growing biz.

    Will C.

Everything I require to visually communicate business ideas and processes

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Actually, works towards organising my thoughts, as I put them into the frictionless UI it allows me to see new opportunities.
What do you dislike about the product?
I dislike the new features that have been added, for example, export to Powerpoint, not because I don't like the idea of it, just that it doesn't seem to work.
What problems is the product solving and how is that benefiting you?
The communication of my ideas to all departments whether it's a new sales process or a technical product map.
Recommendations to others considering the product:
For product or process design, Lucid offers everything I need.

    Internet

Simple visualization tool, gets the job done

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
Drag and drop is simple.
Shapes are intuitive.
Arrows auto-snap to next box.
What do you dislike about the product?
Would prefer orthagonal snapping placements. Oftentimes misalign boxes by minimal amounts. Difficult to center text.
What problems is the product solving and how is that benefiting you?
platform and data visualization. progress visualization. project management - workflow demo.
Recommendations to others considering the product:
Very useful for basic tools. not convoluted with unnecessary or complex features or UI.

    Stacy A.

Best software for all types of charts

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
Lucidchart is very intuitive. It's easy to make any type of chart (process, org, etc.) in a short amount of time.
What do you dislike about the product?
It's difficult to understand which features are free and which are premium.
What problems is the product solving and how is that benefiting you?
Making marketing process flow charts, making email drip flow charts, making org charts. This software is so much more sophisticated than PowerPoint, but it's easy to use, even for someone without a project management background.
Recommendations to others considering the product:
This is great software, I highly recommend.

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