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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,534 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Bye Bye Visio

  • June 09, 2016
  • Review provided by G2

What do you like best about the product?
Lucidcharts is simple to use and is easy to ignore the less used features that are distracting in other process diagraming tools.
What do you dislike about the product?
The transition to Lucidcharts took a bit longer than I had anticipated.
What problems is the product solving and how is that benefiting you?
Lower cost to entry for process flow tools.


    Higher Education

Lucid Chart is the Future

  • June 08, 2016
  • Review provided by G2

What do you like best about the product?
The cloud flexibility and the massive variety of diagramming types.
What do you dislike about the product?
There is some update lag with the cloud application. I found understanding layers difficult.
What problems is the product solving and how is that benefiting you?
Visualization of capabilities, services and technology.

Connecting the visualizations with data would be a major next step!
Recommendations to others considering the product:
Connection to data would be great....like linking Excel to Visio


    Theodore H.

Helpful for Assignments

  • April 23, 2016
  • Review provided by G2

What do you like best about the product?
I'm currently an online student at the University of Phoenix. Although we had access to Microsoft Visio for some classes others we did not. That is where Lucidchart was a big help. It contained all the tools I need to complete assignment and I was able to share my charts with team members on projects that we needed to complete. I invested in the subscription as an alternative to what the school offered.
What do you dislike about the product?
Based on my limited use for school assignments, I liked the features that I used.
What problems is the product solving and how is that benefiting you?
I was able to emulate real world processes and explain via the charts what those processes were.


    Alex G.

A valid tool for charting

  • April 22, 2016
  • Review provided by G2

What do you like best about the product?
The templates are very useful to build up a complex chart in minutes
What do you dislike about the product?
If you switch to a free account (from a premium) you cannot even see the previous documents
What problems is the product solving and how is that benefiting you?
The chart have been very useful for the Software design process, and also they are great for documents that explain software architecture and flows.
Recommendations to others considering the product:
I do not have much experience with other charting tools but Luchidchart was valid enough for me, I recommend it mostly for team usage.


    John S.

Intelligent and Intuitive tool.

  • March 31, 2016
  • Review provided by G2

What do you like best about the product?
It is simple and intuitive, I am able to present and organize complex information quickly and communicate this with colleagues.
What do you dislike about the product?
I find the mind mapping can be awkward at times. I often need to delete all the arrows and reattach them after making changes to or additions to a chart.
What problems is the product solving and how is that benefiting you?
Communicating ideas to colleagues on strategic and curricula planning. Also sharing and collaborating through the Google Apps interface.


    Medical Practice

Simple but efficient

  • March 29, 2016
  • Review provided by G2

What do you like best about the product?
I like that LucidChart is rather intuitive when it comes to building flowcharts. Items snap to the right angles, visually it provides very logical guidelines, and its just plain easy.
What do you dislike about the product?
I don't like that the text options are somewhat limited. For example, there is no way for me to put a less than or equals sign that isn't "<=", which doesn't work for a professional chart going into a publication. I also wish there were more options for exporting, specifically eps format.
What problems is the product solving and how is that benefiting you?
I'm using this to build figures for a paper on hospital logistics that I will be submitting for review soon. Since I work with a wide array of professionals - physicians, engineers, computer scientists - LucidChart has been very handy as a web-based platform. No new programs to learn for everyone!


    Information Technology and Services

Great overall user experience. That's what really matters

  • March 29, 2016
  • Review provided by G2

What do you like best about the product?
Lucidchart provides our company an incredible and easy to use online user interface that allows us to manage, create and edit all of our technical diagrams. Within our company we did a comparison between multiple online and offline tools, Lucidchart topped our charts. For us, it offers best of both online and offline worlds: easy of use (shortcuts!), no individual installation/setup, centralised (user) management and compabitility with existing offline tools (MS Visio). In the end, what really matters is the overall experience that Lucidchart provides for everybody that is involved in our organisation: delivering an excellent user interface, basic and advanced chart-features, low cost of maintenance, ...
What do you dislike about the product?
The integration with some other (online) tools within our organisation could be improved. The Atlassian Confluence plugin does the job, however the installation and setup could be improved, as well as the feature set and quality of this integration.
What problems is the product solving and how is that benefiting you?
Above all we are trying to provide a solution to our employees that allows them to create diagrams more often. We are convinced that a tool that is easy to use, will result in the creation of more and better diagrams, which are incorporated within our Request For Proposals, Technical documentation, User manuals,...

Next to this, we are working on standardisation of the diagrams that we create within our organisation, building a set reusable stencils and diagrams. Lucidchart allows us to centralise all of our diagrams/stencils and in the end speed our internal processes and improve the quality documents we create.


    Matthew H.

A tool that assists my business in so many ways

  • March 28, 2016
  • Review provided by G2

What do you like best about the product?
You can train a newbie on how to use this product in under five minutes yet they can spend the rest of their lives finding new things to do with it.
I work with new people, partners and clients regularly and I'm always putting them onto Lucid Chart. When they realize how easy it is to collaborate and share they fall in love with the product too.
The search feature to find new icons, images, etc. is amazing. Type any word(s) you like and find the perfect icon or picture to use.
You can export as a web page and send a URL to the client who can then tab through the different diagrams. It blows them away that you've built a web page for them when all you've really done is hit publish.
What do you dislike about the product?
I don't really dislike anything although the most common complaint I get from others is when they've positioned the mouse incorrectly and get an unwanted results. Excessive caffeine can cause your hands to shake.
What problems is the product solving and how is that benefiting you?
I work predominantly in technology and business processes so a lot of swim lane usage and how data flows from one system to another.
Recommendations to others considering the product:
It's got a free trial so just try it. Do the tutorial and see the samples others have done. You won't be wasting your time.


    Internet

Lucid Chart review

  • March 28, 2016
  • Review provided by G2

What do you like best about the product?
Various image assets. I also like that this syncs w/Google images and photos automatically upload.
What do you dislike about the product?
The basic interface is not appealing. If we could update the color scheme of the login screen or customize it that would be great.
What problems is the product solving and how is that benefiting you?
Creating flow charts for escalations. I also enjoy the presentation view.


    Aaron F.

My Number 1 Go To Tool for Project Development

  • March 28, 2016
  • Review provided by G2

What do you like best about the product?
Lucidchart is brain dead simple to use.
What do you dislike about the product?
There really isn't anything I don't like about the tool.
What problems is the product solving and how is that benefiting you?
Lucidchart makes it easy to communicate complicated marketing campaign processes. These process documents also provide an excellent history of how something was done.