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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,534 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ted O.

So powerful, so accessible, so easy!

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
I like that Lucid chart is so intuitive. Other products (who shall remain anonymous) require a big investment of time to learn how to use them and keep up on them. The product I am thinking of can scan your network and provide a working document of it. How often do you need that?
Lucidchart can help you put what is in your head on the page and make it (and you) look great without a huge investment of your time.
The fact that I can access the graphs on my phone or tablet whenever I want is awesome too. I don't use it often, but I love the fact that I can.
What do you dislike about the product?
Uhhh.... I haven't found anything to complain about yet!
What problems is the product solving and how is that benefiting you?
Database table relationships (ERDs)
Floor plans with where all the meeting rooms are
Showing non-technical people some complex information in a way that they can understand
Recommendations to others considering the product:
There will be people in most operations who say that you have to use the big dog in the field. You will have to work with them. They often have blinders on to anything that isn't from ...a certain large corporation ...in Redmond, WA.


    Jayson S.

This Software Is Off The Charts!

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
I like that the software is easy to pick up, use, and get your message illustrated. Additionally, it's fantastic for mind maps and I've created a number to help me out!

When chatting with colleagues and customers, I've been able to utilize Lucidchart to diagram out a concept that would otherwise be difficult to put into words. The ability to tackle that type of hurdle in a well presented and professional matter is awesome!

The ability to output specific portions of pages and having urls to share out is fantastic, as is the output to PDF!
What do you dislike about the product?
Sometimes working with various pieces can be frustrating and it would be nice to be able to get custom routed lines to be rounded or snap their angles to things like 90, 45, etc. Being able to add additional bends in square/rounded square lines would be awesome!
What problems is the product solving and how is that benefiting you?
I was tasked with assisting in a rewrite of some details software documentation. In trying to tackle this project, creating an outline only got me so far. With Lucidchart, I was able to create a mind map with upwards of 150 nodes that allowed me to very effectively map out the items that I needed to. In addition to being very clearly laid out and readable, I was able to very easily make edits to the layout/grouping of my mind map, thus enabling me to rework my final document.
Recommendations to others considering the product:
Fantastic software! I absolutely recommend it!


    Information Technology and Services

Whatever you need mocking screens, documentation diagrams, you name it.. Simple and straightforward!

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
The wide range of examples to start from. It helps a lot to see how things looks like before even starting.
What do you dislike about the product?
The toolbar on top keeps opening when the mouse hovers on it. There's an arrow to pin the toolbar always open but I'd like to keep always closed and only open when I explicit want to use it.
What problems is the product solving and how is that benefiting you?
As a software company we are always trying to communicate through diagrams our goals, how screens will look like, the architecture design and so on.
Recommendations to others considering the product:
Give it a try. Definitely worths the money and help you make money focusing on your own business.


    Computer Software

Lucidchart is a wonderful tool for business and personal concept mapping

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
I enjoy the simple and intuitive content creation tools that allow me to create process workflows in a way that naturally makes sense to myself and my clients.
What do you dislike about the product?
I believe that the text entry tools for labeling objects and processes could be a little more legible or the experience could be more aesthetically pleasing. In particular the mid-arrow text never looks clean.
What problems is the product solving and how is that benefiting you?
I use Lucidcharts to describe technological workflows in great detail to avoid catastrophic miscommunication. This software has helped me create bulletproof workflow documentation.
Recommendations to others considering the product:
Lucidcharts is a powerful but intuitive tool to help organize thoughts and people around a particular idea or workflow


    Financial Services

Intuitive and visually appealing!

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
It's easy- all of the buttons function as expected, so even when I'm not sure exactly how to accomplish what I'm trying to do, it only takes a small amount of tinkering to make it happen! The smart lines are great for aligning, and I love that connecting lines move along with their preceeding shapes.
What do you dislike about the product?
Not too much! There could be more color themes.
What problems is the product solving and how is that benefiting you?
So much easier to use to document process flows than Excel!


    Cash S.

Lucidchart. Everything you need, nothing you don't!

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
So easy to use and intuitive. Eons beyond Visio in that it doesn't try to be all things to all people. It's somewhat minimalist but you spend more time getting your work done and less time fiddling with shape and flow issues.
What do you dislike about the product?
Sometimes that minimalism can be a bit of a fault. Also, I haven't been able to figure out how to set defaults, like the arrow behavior, for instance. Sometimes I'd like some extra shape add-ons. Also, it's hard to use the tool for data development. I usually work out the issue outside the tool and use Lucidchart to document the final product.
What problems is the product solving and how is that benefiting you?
Documenting processes, business workflows, decision trees, visualizing all kinds of data. Once I know what I need to visualize, putting it together is a snap.
Recommendations to others considering the product:
Try it, you will love it!


    Garrett S.

Indispensable Tool

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
Multiple tabs, easy to use/intuitive. Great libraries once you learn how to use them
What do you dislike about the product?
The random pop-up to move your mouse. Small complaint but annoying
What problems is the product solving and how is that benefiting you?
Document business process on a weekly basis. This tool helps to make that easy to do
Recommendations to others considering the product:
I haven't used this product for wireframing, only process flows/swim lanes/etc. Give it a shot


    Internet

Lucidchart is great!

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
I like that changes are propagated on all documents and wiki entries I make.
What do you dislike about the product?
I dislike how slow it loads. I'd rather it show a generated image on my documents v.s. showing the actual document. That should make it faster.
What problems is the product solving and how is that benefiting you?
The original issue was due to us having outdated documentation graphs. This solves the issue since it propagates all changes to all documents.
Recommendations to others considering the product:
It is a great product.


    Traci-lyn H.

Essential for my job as a Technical Writer

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
It makes it so easy to make nice professional looking flowcharts.
What do you dislike about the product?
It has a little bit of a learning curve.
What problems is the product solving and how is that benefiting you?
I am a Technical Writer for a BioTech company and one of my main duties is to write SOPs that include a flowchart. After struggling to make nice flowcharts in word (and taking up a lot of time) I went in search of something better and I found Lucid Charts that allows me to make flowcharts that are better looking and easier in a fraction of the time it would take me in word.


    Higher Education

Easy alternative to Visio

  • March 24, 2016
  • Review provided by G2

What do you like best about the product?
Easier to use than Visio. No local software to install.
What do you dislike about the product?
Using the lines can be a bit odd. Sometimes, it is not easy to move items around that are already connected by lines.
What problems is the product solving and how is that benefiting you?
Process flow mapping.