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Lucid

Lucid Software

Reviews from AWS customer

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6,542 reviews
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    Brian S.

An excellent tool for collaboration on charting diagrams

  • December 11, 2015
  • Review provided by G2

What do you like best about the product?
My favorite features are that it's free to use for small teams and it's excellent at collaboration since LucidCharts is all web-based and works in all the popular browsers.
What do you dislike about the product?
Since it's a web-based product, the offline support isn't that fantastic as expected (like you would have with a desktop product like Microsoft Visio).
What problems is the product solving and how is that benefiting you?
Needed a way to share and collaborate on diagrams amongst a small team. Microsoft Visio is pretty expensive and everyone on the team needs to have a license, so that can add up very quickly.
Recommendations to others considering the product:
It's free to sign up and experiment to see if it would meet your needs so there's no reason not to give a whirl.


    Emily S.

Awesome tool, easy to use, great collaborative features

  • December 09, 2015
  • Review provided by G2

What do you like best about the product?
The chart design tool is easy to use, and I love the collaborative features. It's easy to share documents with other users, leave comments, even chat within the document view.

We haven't used it yet, but I love that they enable you to embed a lucidchart in a webpage, and have updates made to the chart in the tool automatically push to where you embedded it.
What do you dislike about the product?
Sometimes the tools in the chart design window can be a little finicky, and getting them to do exactly what you want takes a few tries. They could take some cues from Adobe on layer management and tool selection.

I also wish I could add just 1 user at a time, instead of having to purchase licenses in a bundle.
What problems is the product solving and how is that benefiting you?
Creating client-facing data schemas and internal process documentation. We've been able to quickly create and share more client-facing documents, and have been doing great collaboration on internal processes improvement since implementing LucidChart.
Recommendations to others considering the product:
It's a great tool for a fair price - I highly recommend it.