I am using it to create a process document showing a process flow with a timeline.
I'm using the web version.
Lucid
Lucid SoftwareExternal reviews
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Great Experience
What do you like best about the product?
I like the ease of use of Lucid. I met with some individuals that work at Lucid, and they had some great tips and insight as to how to better use the product, which I have been playing around with. Great visual tool.
What do you dislike about the product?
I dont dislike this tool, it does what I'd like to. i'm working on integration and have found it to be very helpful
What problems is the product solving and how is that benefiting you?
Its helpful to see a process from point to point, with visual aides provided by lucid. It helps us to see where there are deficiences or redundancies
Recommendations to others considering the product:
check it out, it can really help you and get your point across
Using as an individual is good but with a team even better for boosting creativity & productivity
What do you like best about the product?
Team collaboration and sharing increase creative thinking, and problem solving as well a productivity
What do you dislike about the product?
I can't think of anything just yet but the team and I need to spend more time on it first
What problems is the product solving and how is that benefiting you?
It has been great for problem-solving and helping to create visual aids and maps for helping to improve other systems within our organisation
Glad my new employer is using LucidChart!
What do you like best about the product?
The flowcharting functionality! At my previous employer, I looked for a cloud solution to create process maps, I was so used to using Visio, but my last workplace didn't have a licence. I stumbled upon lucidchart at this time, and it quickly became a staple program for me. I was happy when I joined my current employer to see that they were using it and held an organisation license.
What do you dislike about the product?
I haven't come across any functionality that I dislike at this stage.
What problems is the product solving and how is that benefiting you?
I am a visual learner, so it helps me to be able to visually map out processes and integrations to be able to understand client requirements.
Awesome tool
What do you like best about the product?
It's super intuitive. Everything just works.
What do you dislike about the product?
Downsides are some user learning curve but once learned it's easy
What problems is the product solving and how is that benefiting you?
Creating uml diagrams and user flow charts.
Recommendations to others considering the product:
none
Awesome tool that really helpedour team get organized and process map workflows.
What do you like best about the product?
The flexibility was fantastic. We were able to collaborate cross-functionally and document workflow very quickly.
What do you dislike about the product?
It wasn't easy to add new flows to the templates in the same formatting.
What problems is the product solving and how is that benefiting you?
We were solving role and responsibility issues. The tool allowed us to map all of our functions and got buy-in from the owners where we lacked understanding.
Recommendations to others considering the product:
Get this program to help organize your companies workflow and assign responsibilities. It allows organization and visualization in an easy to use tool.
Excellent tool for data modelers
What do you like best about the product?
It is easy to create ER diagrams just by exporting the schema DDLs. This tool supports multiple Database systems like Oracle, MySQL, MSSQL, DB2
What do you dislike about the product?
They could build a separate section for the tips box instead of getting it displayed on the workspace. There is some lag in the zoom in and zoom out. That could be made more smoother.
What problems is the product solving and how is that benefiting you?
I was trying to understand the Primary and Foreign-Key relationships for many tables, and Lucid charts helped me understand it better through ER diagram.
I create the best process maps with Lucidchart.
What do you like best about the product?
Integrations - Lucidchart integrates with the top software tools I use at work. Thus allowing me add more context to my diagrams , embed my Lucidchart diagrams into documentations and so on.
Cloud based - Lucidchart is completely cloud based and thus I can create and edit diagrams using any operating system, device or browser.
Collaboration - Lucidchart supports features like co-authoring , in-editor chatting, and in-document comments. These features makes it so easy to work in tandem with other users in real time to create flow charts, process maps and any other form of diagrams I need to create using Lucidchart.
Cloud based - Lucidchart is completely cloud based and thus I can create and edit diagrams using any operating system, device or browser.
Collaboration - Lucidchart supports features like co-authoring , in-editor chatting, and in-document comments. These features makes it so easy to work in tandem with other users in real time to create flow charts, process maps and any other form of diagrams I need to create using Lucidchart.
What do you dislike about the product?
The only limitation I can associate with Lucidchart is its template library. From experience using similar software products, I think Lucidchart doesn't provide enough templates for me.
What problems is the product solving and how is that benefiting you?
Lucidchart helps me create and share professional flowcharts and process maps . With my use of Lucidchart, I have found it easier explaining my ideas and strategy to my team-mates.
Lucidspark for Teachers
What do you like best about the product?
I like this tool because I can easily create assignments and organize data. I have large class sizes, which allows me to help my students develop their critical thinking and collaboration skills.
The upsides to using lucidspark are numerous. I can quickly create an infographic or something similar to help my students engage with the material.
The upsides to using lucidspark are numerous. I can quickly create an infographic or something similar to help my students engage with the material.
What do you dislike about the product?
It's a little challenging to remember that this does exist. I have found other tools that are more colorful or student-friendly.
What problems is the product solving and how is that benefiting you?
One of the benefits of Lucidspark is that it is user-friendly. Professionals are able to collaborate and create accurately. However, students are not always able to understand what to do and where to go to show their own thinking.
Very Intuitive
What do you like best about the product?
It's quick to get started and easy to use
What do you dislike about the product?
I honestly have no complaints about Lucid software
What problems is the product solving and how is that benefiting you?
I use Lucid Chart to diagram logical program flow for task automation
Real-time collaboration, with everyone working on the same version of a document, decreased project development time
What is our primary use case?
How has it helped my organization?
It provides real-time collaboration so that everyone is accessing and working on the same version of a document and that has made the project development process faster. I've tried it with a few of my team members, and we've all worked on things simultaneously. The application provided good, real-time updates of the changes that were being made. It saved us almost a week getting the final product out.
The ability to look at a diagram, rather than reading through written documents, also saves time and money, absolutely. My manager wanted a visual representation of the process flow, and Lucidchart helped immensely. I was stuck for two to three months when trying to make a visual representation of the process flow and I wasn't able to get it done. Using Lucidchart, I did it in one day. I asked for a week, but I went back with the final process flow and diagram within a day, which was really surprising. They were expecting me to take a week to build it. It has increased efficiency and productivity
What is most valuable?
The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform.
When it comes to documenting things like processes and systems, it's pretty good. Everything is already created via a template and then you just input your details and make the small changes as necessary. It's quite time-efficient and easy to create charts.
And it is definitely important that it accommodates both Mac and PC users so that you are not bound to one kind of operating system. In organizations there are different users. Somebody will be using a Mac and somebody else will be using a Windows PC. It's essential that the tool is created for both operating systems instead of just one.
What needs improvement?
One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me.
For how long have I used the solution?
I've been using Lucidchart for four weeks.
What do I think about the stability of the solution?
While using it on the web, it has been pretty stable. It would be even better if I could use it as enterprise-wide software as a service, and not on the web.
What do I think about the scalability of the solution?
I believe it is pretty scalable but I can't judge how it would perform if it was deployed on a server, whether that server was Lucidchart's or on-premises. But my initial impression is that it is quite scalable.
It is currently being used within my team only, consisting of three people, and we are all business support analysts or service analysts. I don't have the power to decide if it will be deployed further in my organization, but I would definitely recommend it. We could submit ideas of new, cool applications that would be helpful for our organization. I'm definitely going to do that.
How are customer service and support?
I haven't used tech support because it is fairly simple to use.
Which solution did I use previously and why did I switch?
I went with it because we couldn't do certain things in Visio. I was Googling my use case and Lucidchart gave me templates and options that could combine to create a single process diagram with a timeline.
Switching from Visio to Lucidchart, was pretty easy. I was able to import my Visio files into the solution. That was pretty important because we had other process diagrams already created in Visio. We had to bring them over to Lucidchart so that we maintain them in a single platform.
How was the initial setup?
The setup is straightforward. There was no deployment because I'm using the application on the web.
What was our ROI?
I have definitely seen a return on investment in the amount of time it has saved versus the fees I had to pay. If I would have spent a week working on a product and still not have been able to get to the final diagram, that would have wasted a lot of man-hours.
What's my experience with pricing, setup cost, and licensing?
The licensing is pretty cost-effective but I haven't considered it on an enterprise level.
Which other solutions did I evaluate?
Visio is fine for creating charts but I found it difficult to go through the Help section and find out how to do things in Visio. Lucidchart was easy to navigate and provided an easy way to build a chart. Using Visio was very time-consuming while Lucidchart was intuitive.
Lucidchart's capabilities for visualizing and understanding process flows or workflows are pretty good. With Visio, there's one thing that is missing when creating process flows. If I have to create direction arrows from one box to another, it is easier in Lucidchart to connect them. And it is very intuitive in the sense that it automatically does so if it is a sequential process, and that functionality does not exist in Visio.
I briefly tried another tool from Atlassian but it had the limitation of only working within Atlassian's tools. That was the only other product that I considered before Lucidchart.
What other advice do I have?
Lucidchart is quite interesting and an easy-to-use application. It offers you a range of templates that are ready to use. You can import your previous files from any other platform that you were using. It has various integrations that can be very beneficial if you are using enterprise applications like Slack and Salesforce, for example.
I have not tested the integrations but I expect they are quite useful because we use Atlassian Confluence and it would really be good to directly export from this application to Confluence. We do create process flows and flow charts in Confluence to make our customer base and to keep our Knowledge Base up to date. I haven't used the integrations because they have to go through a security review and be approved for use.
The biggest lesson I have learned from using it is that you need to take a leap of faith and try something new. Read the reviews, read the FAQs, and see the functionality. If you don't try, you won't get to know if it can help with what you are doing.
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