Lucid
Lucid SoftwareExternal reviews
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Intuitive and Effortless Team Collaboration
What do you like best about the product?
I use Lucid Visual Collaboration Suite for illustrating customer processes and data flows, and I find it really helps with visualizing and conceptualizing. I like that it's quick and easy to use. Sharing documents across teams is very helpful, and the initial setup was very easy. I use it with Microsoft apps.
What do you dislike about the product?
I haven't figure that out yet.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for illustrating customer processes and data flows. It helps with visualizing and conceptualizing. It's quick and easy to use, and sharing documents across teams is very helpful.
Intuitive Design, Simplifies Workflow Organization
What do you like best about the product?
I really like the simplistic design of Lucid Visual Collaboration Suite and how it eases my workflow. I mostly use the diagrams, charts, and flowcharts, which are particularly useful for what I do. The initial setup was really easy, making it straightforward to start using the tool.
What do you dislike about the product?
I think what could be improved is the easiness of it being shared to other people.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize my work into smaller bits when it's unclear, solving organizational problems and helping me visualize work to be done.
Empowers Real-Time Collaboration Across Teams
What do you like best about the product?
I like the real-time multi-user collaboration feature, which feels like a digital board combining whiteboard and Artex tool, helping teams reduce miscommunications and find faster solutions. The real-time editing allows simultaneous work without conflicts, making it great for distributed teams working remotely or in hybrid setups. Brainstorming, mapping architectures, and sketching flows become seamless, eliminating the slow back-and-forth of traditional methods like PowerPoint or PDF. Built-in communication tools such as comments, mentions, and chat, along with live updates, are also available. This feature enables teams to think, design, and align effectively, reducing friction.
What do you dislike about the product?
Sometimes when handling large complex diagrams, Lucid Visual Collaboration Suite can feel slow or buggy and hard to navigate. It has only basic version history and lacks more advanced version control features like git workflows, branching, or merging. The integrations, while working well with Jira and Confluence, could be improved with stronger GitHub sync and more DevOps-friendly automation. The mobile and tablet versions could also use enhancements for better performance. Improving these areas, like performance on large diagrams, deeper version control, stronger engineering integrations, and better enterprise governance, would make Lucid more valuable.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for real-time multi-user collaboration, turning complex ideas into clear diagrams, facilitating better team alignment, and accelerating planning and execution. It helps us integrate tools, communicate visually, and centralize project documentation.
Effortless Integration and Intuitive UI Make This a Standout Tool
What do you like best about the product?
The toolsets are very easy to use and navigate, love the visibility and the overall UI design. I also love that it integrates with the other services, which makes using it a lot easier.
What do you dislike about the product?
Would be great if the product generates the code for architecture diagrams, like Infrastructure as Code - which would make it even more useful.
What problems is the product solving and how is that benefiting you?
The ability that it can share across multiple teams and making it super easy to drive the overall experience for all teams
Excellent Diagramming Software
What do you like best about the product?
The interface is very intuitive, you rarely need to consult documentation to understand how to diagram something. There is also excellent support for realtime collaboration, uploading large files, and aligning items on canvases, which are essential for a great diagramming experience.
What do you dislike about the product?
I love the product, I just do wish there was a dark mode, since this would be easier for my eyes, especially when working in low-light environments.
What problems is the product solving and how is that benefiting you?
This suite is solving my problem sharing diagrams in real time with colleagues, which is extremely useful, as my diagrams often have to be reviewed by colleagues before being published, often over multiple rounds, so real time sharing helps tremendously in avoiding sharing multiple versions of files, which can be very confusing and annoying. Additionally, the system is benefitting me by allowing me to create diagrams much faster than other tools, owing to superior alignment tools, large file support, and high performance rendering, which is especially important as I often need to create diagrams that are professionally aligned and heavily use high resolution images that would slow down/crash a non-performant diagramming software.
Creative Canvas Customization, But Overwhelming for New Users
What do you like best about the product?
I can use my creativity to organize the canvas.
The different forms made it super easy to personalize the structure of your info.
The different forms made it super easy to personalize the structure of your info.
What do you dislike about the product?
As I new user, in the beginning, it was full of pop-ups on the screen, and during my meetings, it was uncomfortable.
Also, it wasn't really clear to me where to make the download to PDF or close the menu from the left part of the screen.
Also, the "post-it" form, or squares, weren't really intuitive at the moment of typing text on them.
Also, it wasn't really clear to me where to make the download to PDF or close the menu from the left part of the screen.
Also, the "post-it" form, or squares, weren't really intuitive at the moment of typing text on them.
What problems is the product solving and how is that benefiting you?
Structuring the meeting agenda avoids going outside the scope of my meetings, as customers can see the main topics.
Effortless Collaboration and Easy Sharing
What do you like best about the product?
This tool is very easy to use and makes sharing simple. Creating flow charts collaboratively is straightforward, and setting up and managing an account is also hassle-free.
What do you dislike about the product?
I think it would be really helpful if there were more shapes available to use.
What problems is the product solving and how is that benefiting you?
This tool enables us to brainstorm ideas and develop solutions together online, replicating the kind of collaboration that would typically only be possible with an in-person whiteboard session.
Exceptional UI/UX for Chart and Workflow Creation
What do you like best about the product?
UI/UX when building charts and workflow processes.
What do you dislike about the product?
Shapes/Diagrams options - Not too keen on text only processes when needed.
What problems is the product solving and how is that benefiting you?
Visuals, Visuals, Visuals
Exceptionally User-Friendly and Accessible Interface
What do you like best about the product?
The interface of Lucid is extremely easy to use, simple, and very friendly for new users. It is also highly communicative and accessible to everyone. The Implementation of the Multiple Type of Diagram is very Easy and Quick , It provides the Auto Correction of Diagram Creator mistakes. I must Use Lucid For Future use , also very high Frequency of multiple Diagram Creation.
What do you dislike about the product?
New users with a free registration can only create three editable documents, which feels quite limiting. Additionally, the AI chat for free users often ends quickly, making it difficult to achieve more in-depth or high-level results.
What problems is the product solving and how is that benefiting you?
In my opinion, this tool combines visual whiteboarding with structured diagramming, allowing you to ideate, plan, and document everything in a single platform rather than switching between different tools. This makes it easier for teams to visualize complex ideas, whether they're brainstorming, mapping out processes, or designing cloud architecture. As a result, everyone remains on the same page and can grasp the plan without the need for lengthy written explanations or the risk of losing important conversations.
Streamlined Process Flows with Room for Improvement
What do you like best about the product?
I really appreciate the ease of creating flows with Lucid Visual Collaboration Suite. It's helpful in using the right elements like database, decision box, and process step, making it simple to connect complex flows with multiple decision stages. I also value the multiple elements available to represent architectural components, which saves me time. It's convenient to incorporate these flows into my Product Requirement Documents (PRDs) and to visually explain to my customers how the process is going to be executed. Once I got the hang of the right components, using it became pretty straightforward.
What do you dislike about the product?
1) I would love to see how the basic flow can be provided using simple NLP prompts. E.g., 'I'm building a flow with Steps 1.... Step N, build me a basic flow for me to get started' and Lucid Visual Collaboration Suite builds me a flow which I can then edit to make the required changes. 2) I would like to see how Lucid allows me to create flows across various multiple swim lanes. The Process starts at the customer, moves to the client ecosystem components, then touches my product for particular steps, goes back to the client ecosystem, and back to the customer and then back to my system, etc. The ability to split the window into multiple sub-windows (depicting multiple personas) and have the flow shown across these multiple sub-windows within the same window. 3) Also a hover-over for each of the components, showing what they are intended to be used for, will give the new-starter an understanding of each of the components that Lucid chart is making available, this will be priceless.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for building process flows. It helps with creating flows using relevant elements like decision boxes and database symbols. It saves time and integrates easily into PRDs, making it simple to demonstrate execution to customers.
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