Lucid
Lucid SoftwareExternal reviews
8,407 reviews
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Great experience, worth checking it out!
What do you like best about the product?
Customizing org charts is an incredible feature for expansion planning, etc. It was great to map out different plans, and move pieces around incredibly efficiently.
What do you dislike about the product?
Nothing to say here, its ease of use is impressive! The only knock I would say, if I had to really pick one, was the visual designs are a little bit underwhelming and standard.
What problems is the product solving and how is that benefiting you?
I am now able to make custom org charts by department and slot in different pieces based on different timelines, etc.! It's been a huge help.
Versatile, Intuitive Tool That Centralizes Team Resources
What do you like best about the product?
The breadth, flexibility & easy intuitive nature of this tool make it valuable for a wide range of use cases, allowing it to serve as a central resource for my team.
What do you dislike about the product?
Nothing yet - it is great overall, just need a bit more time and training to see how i can better use the tool.
What problems is the product solving and how is that benefiting you?
This is a flexible tool that makes it easier to share ideas and conduct strategic planning sessions with our remote, distributed workforce. It has helped us achieve alignment more quickly.
Easy-to-Use Interface with Wealthy Features
What do you like best about the product?
Its easy-to-use interface and wealthy features
What do you dislike about the product?
It is sometimes difficult to keep the plan in free limits
What problems is the product solving and how is that benefiting you?
It turns my raw ideas to actionable diagrams and mind maps
Effortless Diagramming and Collaboration for Beginners
What do you like best about the product?
What I like most about Lucid is how easy it is to use while still being powerful. The drag-and-drop interface and ready-made templates make it simple to create diagrams and user flows, even as a student or beginner. I also really value the real-time collaboration features, which make group projects smoother by allowing everyone to contribute, comment, and stay aligned in one shared workspace.
What do you dislike about the product?
What I find most frustrating about Lucid is that several helpful features are only available with the Pro plan, which is rather costly for me as a student and someone at the beginning of my career. This limitation makes it challenging to take full advantage of the tool or use it extensively for learning purposes and building my portfolio. Additionally, I have experienced occasional slowdowns in performance, especially when working on larger diagrams or collaborating with several people simultaneously. Although these issues do not happen all the time, they can disrupt my workflow, particularly during group projects or when facing tight deadlines.
What problems is the product solving and how is that benefiting you?
Lucid enables me to transform complex ideas into clear visual diagrams, making it much easier to grasp problems and communicate my thought process to others. It addresses difficulties related to organizing information, collaborating on group projects, and ensuring everyone stays on the same page during brainstorming and planning sessions. Additionally, it helps minimize confusion by offering a shared visual reference, which is particularly valuable when working remotely with classmates or teammates.
Effortless Collaboration and Seamless Integration with Lucid
What do you like best about the product?
Lucid Visual Collaboration Suite is incredibly easy to use, with an intuitive interface that makes creating diagrams and flowcharts simple even for new users. Implementation was straightforward, and the platform integrates seamlessly with tools like Google Workspace and Microsoft Teams, which helps streamline workflows. The number of features available from templates to real-time collaboration covers a wide range of use cases without feeling overwhelming. I use Lucid frequently for brainstorming, process mapping, and team planning because it’s reliable and accessible from anywhere. Customer support has been responsive and helpful whenever needed, which adds to the overall positive experience
What do you dislike about the product?
I don't find any dislikes in Lucid. So all good
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses the challenge of aligning teams and quickly visualizing complex ideas. Previously, creating process maps or architecture diagrams meant juggling several tools and engaging in repeated back-and-forth communication, which often delayed decisions. Now, with Lucid, everything is centralized, and real-time collaboration keeps everyone aligned, minimizing miscommunication and accelerating project delivery. The cloud-based platform also resolves version control problems, as all files are accessible from anywhere. As a result, productivity has greatly increased, and brainstorming and planning sessions have become much more efficient.
Simplifies Workflow Mapping with Easy Collaboration
What do you like best about the product?
I use Lucid Visual Collaboration Suite for idea creation, map workflows, and collaboration with my team members. It solves the problem of presenting map workflows in an easy-to-understand and visually appealing way, which is easy to share and saves me a lot of time. I like that it's easy to use and share with others, allowing them to work on it too. Without much explanation, those I share with can easily understand, so we can focus more on the features. The initial setup was very easy, with no learning curve needed.
What do you dislike about the product?
I find handling complex maps can sometimes feel slow, and I'd like more in-app guidance for those features to make it easier to use.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for mapping workflows and collaborating. It makes presenting workflows easy, visually appealing, and time-saving. It's easy to use, share, and collaborate, requiring minimal explanation, which helps us focus on features.
Intuitive and Collaborative, But Needs Performance Boost
What do you like best about the product?
I use Lucid Visual Collaboration Suite to plan projects, organize ideas, and visualize complex processes in a clear way. It’s especially helpful for creating flowcharts, diagrams, mind maps, and brainstorming boards that make it easier for my team to understand concepts quickly. I also use it to document workflows, map strategies, and collaborate in real time with colleagues, which saves time and keeps everyone on the same page. I love how it makes collaboration simple and efficient. I can quickly create diagrams, flowcharts, and mind maps, and my team can contribute in real time from anywhere. I also appreciate the wide variety of templates and the intuitive interface, which helps me turn ideas into visuals quickly without a steep learning curve. The integrations with tools like Google Workspace, Microsoft Teams, and Slack make it easy to share diagrams, embed visuals into documents, and keep everyone aligned without constantly switching between apps. The initial setup was very straightforward. I was able to create an account, explore templates, and start building diagrams within minutes. The interface is intuitive, and onboarding prompts made it simple to set up workspaces and invite team members without any technical issues.
What do you dislike about the product?
One area that could be improved is performance with very large or complex diagrams, which can sometimes be a bit slow. Some advanced features aren’t immediately obvious, so better in-app guidance or tips for new users would be helpful. Additionally, more customization options for templates and export formats would make it even more flexible for different project needs.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to plan projects and visualize complex processes, solving miscommunication and disorganization in teams. It creates clear diagrams and supports real-time collaboration, reducing emails and confusion, while saving time and keeping work organized.
Intuitive Interface with Room for Automation
What do you like best about the product?
I use the Lucid Visual Collaboration Suite for building different types of charts as part of my GTM enablement work. I find it incredibly helpful for creating structured charts, especially while revamping programs. I appreciate that it produces charts at a similar level to Figma but with a much easier and more user-friendly interface. I love the drag and drop nature which is simpler compared to Figma's more complex setup. The initial setup was very easy, and I really enjoyed the pre-made templates available.
What do you dislike about the product?
Sometimes it got very manual, I think more automations or suggestions would speed things up. Figma has an AI agent now that works really well, I think Lucid could do something similar.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite helpful for creating structured charts during program revamps. It offers a user-friendly drag and drop interface, making it easier to use than Figma. However, it can be too manual sometimes; more automations would improve speed.
It is simple, it is powerful and it is great for all diagramming needs
What do you like best about the product?
It offers a great set of free shapes and icons that fit majority of my use cases and allows me to create all the diagrams I could ever need for our projects. There is a vast number of templates that I can easily drop into the diagramming interface to simplify the process of creating flow diagrams.
What do you dislike about the product?
It is already a very good software but I would like more export options to make it easier to integrate a diagram into a Word document.
What problems is the product solving and how is that benefiting you?
I mostly create flowcharts and system diagrams and the loads of templates simplify the process of creating great architecture diagrams. I’ve also been using the tool to make entity relations diagrams to know how I’m going to design the database.
Effortless Collaboration with Powerful Visual Tools
What do you like best about the product?
I like how effortlessly Lucid Visual Collaboration Suite brings clarity and collaboration together. The intuitive interface makes it easy for both technical and non-technical team members to contribute without a steep learning curve. The real-time collaboration is a standout feature, allowing me to see updates instantly, leave comments, and co-create visuals with multiple stakeholders, which keeps everyone aligned and avoids miscommunication. Lucid genuinely feels like working together on the same whiteboard, even when teams are remote. The platform's flexibility is another strong point; whether I'm creating process flows, system diagrams, wireframes, or brainstorming boards, Lucid adapts well to different use cases. The quality of templates and integrations with common workplace tools saves time and fits naturally into our existing workflows. Lucid makes collaboration more structured, visual, and productive, significantly impacting how efficiently teams work together.
What do you dislike about the product?
While Lucid Visual Collaboration Suite is very strong overall, there are a few areas where improvements could make it even better. For larger and more complex diagrams, performance can occasionally slow down, so further optimization for handling heavy files would be helpful. More advanced customization options for templates and styling would also add value, especially for teams that need to strictly follow brand or documentation standards. In addition, enhanced offline capabilities or more robust support in low-connectivity environments would benefit users who don’t always have stable internet access. Lastly, expanding advanced export and presentation options could improve how visuals are shared with external stakeholders who don’t have access to the platform.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite clarifies communication of complex ideas across teams with real-time collaboration, reducing alignment issues and enhancing efficiency. Its templates and tools save time, moving us from discussion to action quickly by providing a single visual source of truth.
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