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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,506 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Laurie S.

Fantastic Tool for Helping Teams to Navigate Academic Material

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark is easy to jump into and then, given a little time and focus, easy to use to create complex and multilayered artifacts. I use it for academic tools - graphic syllabi, course maps, team learning tools - and to link students back to relevant material, and it has that functionality built right into it.
What do you dislike about the product?
The icons aren't, at first, intuitive for me. After gaining familiarity with the functionality of everything, I'm better. But at first, the learning curve is a little steep.
What problems is the product solving and how is that benefiting you?
Communication of multilayered material in a three-dimensional concept map! I love being able to send students out to find information in a nodal system, just the way the way the brain is set up!


    Greg R.

Very good for virtual white boarding

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
One of the key things I like is the ability to follow a presenter's view. It makes it easy to navigate what might be a confusing set of sticky notes and diagrams to find the point under discussion. The live updates of everyone's edits seems very responsive as well.
What do you dislike about the product?
One thing that I don't really like is that after following a shared link and logging in, you often are not redirected to the board but have to follow the shared link again.
What problems is the product solving and how is that benefiting you?
We are a distributed team across multiple time zones, so even with no pandemic related issues it would still be useful to us. We are planning a new software platform, and being able to brainstorm issues and then revisit them later and leave comments is extremely valuable.
Recommendations to others considering the product:
Try it for a simple whiteboarding session first as there are quite a few features that you might get lost in.


    Information Technology and Services

Great tool for startup to design everything

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
I like the way to design the process flow diagram, prototype, web design
What do you dislike about the product?
I don't see any issues so far about Lucidchart. All of the features have been helpful.
What problems is the product solving and how is that benefiting you?
Process flow and prototype visuals


    Internet

Brilliant, easy and best of all is the training and customer support!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The tool is very neat and clean, but what I really like is the constant access about how to use it, great training delivered and customer support
What do you dislike about the product?
Can't think about one thing that I don't like... Lucid is also evolving very quickly, so new features, uses and approaches are always coming up
What problems is the product solving and how is that benefiting you?
Process diagrams, brainstorming on Zoom, software integrations
Recommendations to others considering the product:
What are you waiting for!?


    Daniel B.

Very easy and nice user experience

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Drag and drop and snap making life easier
What do you dislike about the product?
Importing from visio into lucid chart. the view document upon import can be missed sometimes making it hard to find later.
What problems is the product solving and how is that benefiting you?
Business Process


    Alon Z.

Lucidspark review

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The flexibility and the option to share a document with guest users.
The option to handle. users permissions.
It's a big whiteboard and you have a lot of space for all that you need and so easy to use.
It's easy to add templates or premade shapes or icons.
What do you dislike about the product?
The option to draw lines (for a class diagram for example) can be confusing sometimes.
What problems is the product solving and how is that benefiting you?
We use it as our whiteboard to make interviews.
It's really easy because you can share it with guest users but at the same time keep and improve the board.
Recommendations to others considering the product:
gh


    Hospital & Health Care

Simple and so easy to use!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
One stop shop with LucidChart (which I am a massive fan of already). Really simple to use especially to brainstorm ideas and collaborate with colleagues on solutioning designs.
What do you dislike about the product?
Not much to dislike. Again, the simplicity and ease of use is what I love about the product but maybe having to get everyone an additional license to Lucidpark and that it doesn't come straight with LucidChard
What problems is the product solving and how is that benefiting you?
Not necessarily a problem per se but having a virtual collaboration space to pin ideas and stick notes around has been convenient


    Micah Russell H.

I'm in love with it already!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Love the fact that everything you do there feels so fluid. The interactions where you just click and drag elements into the board feels so good and the snapping of the objects is awesome. I am quite an OC person so I want everything to be aligned and straight and nothing is off.

I also like the fact that you can share it and have multiple people see and make edits. This day of age, collaboration within an app makes all the difference, especially now that our entire team is spread throughout the country since the lockdown. Love that it can be saved as PDF! Super timesaver!

Elements are starting out as thin so it makes it really easy in the eyes and love that it exudes simplicity. In cases I want to emphasize something, I also have the option too!
What do you dislike about the product?
The price actually and the limit on what I can do with just the free subscription. I understand this is business and it is just right that some features are locked, although I wanted to build a case for it so our leader would consider it. I would love to see how we can add some images make some very basic edits to it and make it more like a scrum board (maybe?) so we can just all go back to it.

We wanted to use the app in our virtual training just to see how the experience will be but it seems like a user needs to have their own account as well. Wonder if there's anyway we can have other users enter the platform and make some changes (like Zoom's whiteboard) without registering and logging in? Maybe an integration with some of the most commonly used virtual meeting tools?
What problems is the product solving and how is that benefiting you?
We talk about processes, see what doesn't work, what will work, what's missing and what's already there. In training and as an ID, explaining things in a simple way, ie. use of basic shapes and arrows, works wonders. Using Lucidspark enabled us to communicate our visions easier and better through the shapes and lines and arrows, colors and texts. Nothing fancy but it feels like an upgraded experience of that good 'ol whiteboard marker everybody seems to be used to during brainstorming, analysis, and meetings (all kinds actually).
Recommendations to others considering the product:
When using the tool, one may need to consider having a basic knowledge of what the shapes represent in a process flow chart. If without, one may end up using inappropriate shapes and will just confuse the target audience.

Also, since we do not have stable internet in our place, one might need to consider ensuring they have a good connection since everything is done on the web. I haven't experienced creating and losing everything just because of a sudden internet connection, but just to be sure.


    Computer Software

The tool for team collaboration with very easy to use virtual white-board

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
White-board: probably the optimal combination of being intuitive while functionaly reach
What do you dislike about the product?
I actually did not find anything to dislike.
What problems is the product solving and how is that benefiting you?
1) white-board session with colleagues while brain-storming
2) interviewing candidates


    Matthew C.

Great tool to map and collaborate on projects

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The most helpful part of LucidSpark is the ability to automatically categorise and create tables for collaborative boards. I really like the simplicity of sorting in meetings and teamwork. When you're dealing with complex issues or ideas that require mapping, the requirement to simplify things in as few words as possible is really great.

I also like the ability for users to vote on things in a live forum. The previous tool I used as a 'whiteboard' to capture data and work on assigning tasks or prioritisng them was Microsoft to-do. This is an extremely limited toolset, with the only saving grace being that people could collaborate on it easily. LucidSpark fulfil that criteria but has so much more functionality.

As an avid user of Lucidchart for all ofmy process mapping needs, the ability to easily export my lucidspark boards is amazing. Cross platform functionality is extremely helpful!
What do you dislike about the product?
I don't think there's anything I really dislike that much. I would suggest having more pop up parts of each sticky note so that there could be much greater detail if required. My work is relatively complex, and the issues I'm dealing with (whilst somewhat able to be simplified easily), require a lot of complex. Policy, governance or process heavy work, even if required to be simplified, needs an easy ability to pop out or link to contextualisation. That's really the only thing I would suggest as an opportunity for improvement. I definitely think it's a bit far to describe it as a dislike though!
What problems is the product solving and how is that benefiting you?
The main problems I'm solving with Lucidspark is solving complex policy and process related matters related to operational considerations in a contact centre, on behalf of a major government's health department.
Recommendations to others considering the product:
Definitely consider using Lucidspark if you need an easy collaborative tool!