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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Omkar T.

Elevates Team Collaboration to a New Level

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I really like the real-time collaboration feature of Lucid Visual Collaboration Suite, as multiple team members can work together seamlessly and share ideas visually. The wide range of templates and integrations makes it simple to get started quickly and stay productive. The system is easy to use, with an easy setup process where signing up and creating the first workspace only took a few minutes. The built-in templates helped me get started right away without any confusion. Additionally, Lucid's ability to offer better real-time collaboration, easier sharing, and more intuitive templates made it a better fit for our workflow compared to the previous tool we were using.
What do you dislike about the product?
One area that could be improved is performance when working on very large or complex diagrams, as it can feel slightly slower at times. Also, having more advanced features available in the free plan would be helpful for individual users. When working on large process flow diagrams with many interconnected elements, I’ve noticed occasional lag while zooming or moving multiple objects at once. Improving performance optimization for large canvases and adding better layer or grouping controls would make managing complex diagrams even smoother.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to visually collaborate with my team, brainstorm ideas, create diagrams, and communicate concepts in one workspace. It solves communication issues, allowing us to map ideas and workflows visually, which makes collaboration faster and more effective.


    Type K.

Powerful Tool with Steep Learning Curve

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to sketch my architectural AI system diagrams. It helps deliver high-quality diagrams within a short period of time. I also enjoy generating the diagrams with prompting.
What do you dislike about the product?
I wish they can extend the free trial period just up to 21 days. The initial setup was really hard as I didn't know anything about it, especially being able to sketch the workflows and how to connect them.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to sketch my architectural AI System diagrams, delivering high-quality diagrams quickly.


    Megan O.

Great for Real-Time Collaboration, But Initial Learning Curve for Students

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
It allows me to work with students in real time while we share the same screen. It opens up a variety of learning opportunities for my students that I wouldn’t otherwise be able to accomplish virtually.
What do you dislike about the product?
It can be a little difficult for some of my students to learn how to use in the beginning.
What problems is the product solving and how is that benefiting you?
The ability to have my students all work together in real time virtually. This bridges gaps and makes online learning closer to in person collaborative learning.


    Jared R.

Useful for Visualization but Lacks Unique Differentiation

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I find that the folks that use Lucid Visual Collaboration Suite do an incredible job of mapping out flows and sharing them. Being able to see and engage across people is pretty awesome. It helps in making documents and visualizations that people created in the past easier to share effectively. By being able to see the things they've built, I get a look at what was happening in their minds at the time, helping me get up to speed and understand things more effectively. It makes mapping things out feel more tangible and is easier to share and visualize.
What do you dislike about the product?
I'm not super familiar with it yet and haven't exactly figured out how to master it. I'm sure it's incredibly powerful, but I have not really figured out how to unlock that power yet. My biggest challenge is where to use Lucid instead of using other tools and software that we already have. It makes it a little tricky because there's probably a lot of great capability in Lucid, but at its core, the functionality could be done in other services that are bundled with subscriptions already being paid for.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite makes mapping workflows tangible and easier to share and visualize, helping me get up to speed and understand past projects more effectively.


    Computer Software

Intuitive and Collaborative but Slightly Cluttered UI

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I used Lucid Visual Collaboration Suite to make flowcharts with my team for a university project. I liked how easy to use it was, and the search for the form logos was relevant and correct, which was helpful since Lucid had AWS logos. It was easy to collaborate with multiple people, both working at the same time and at different times. I also like that real-time updates were made, which was crucial because towards the end of the project, we had to work very quickly, so updates, while a bit laggy, were made quickly. We used it because it was recommended by one of the team members.
What do you dislike about the product?
I think the UI did feel a bit cluttered on occasion, as more tabs opened it was a bit hard to deselect to hide the opening panels. Additionally, with an increase in the number of elements, it does get a bit hard to select specific items and move them (regarding layers and items near them).
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowcharts with my team. It has AWS logos, allows easy collaboration in real-time, and has relevant and correct form logos.


    Daniel F.

Effortless Diagramming with Some Room for Improvement

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I like using the Lucid Visual Collaboration Suite to create flowchart diagrams that represent our business processes and map out our technical systems. It allows us to visualize the connections between systems and processes very effectively. I really appreciate the 'tidy up' feature that automatically cleans up the lines and spaces, which helps speed up the visualization process since I don't need to spend as much time getting the spacing and lines right. Also, the initial setup was very easy.
What do you dislike about the product?
I find that the 'tidy up' feature could be smarter when handling lines. Sometimes I have clean lines that I want to keep as they are, but after using the tidy up feature, it can actually make them worse.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowchart diagrams of business processes and technical systems. It effectively visualizes system connections and speeds up the process with the 'tidy up' feature, saving me time on spacing and lines.


    Nandan M.

Essential for Process Mapping and Future Planning

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I love how the Lucid Visual Collaboration Suite offers clear, simple visual communication, which makes understanding complex processes much easier. The templates are honestly the best feature, although I enjoy creating UML diagrams from scratch. I also try to use AI to create charts quickly, which helps in mapping processes and identifying pain points effectively.
What do you dislike about the product?
The AI doesn't classify the charts as I demanded when I try to create UML diagrams, so I have to do that manually. It would have been great if it had integration capabilities with Salesforce CRM and could generate auto charts directly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map processes and design future state processes. It simplifies understanding complex processes, saving time on unnecessary documentation and providing clear visual communication. I love using AI for quicker chart creation and appreciate the templates for ease of use.


    David A.

Effortless Flowcharting with Seamless Collaboration

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate how easy it is to use Lucid Visual Collaboration Suite and the great functionality it offers. The drag-and-drop feature is particularly helpful, making it so easy to work with images. It has definitely made my work faster and more presentable. I also like the link sharing feature, which allows others to edit the content if needed. Overall, it made creating a flowchart for a client super easy.
What do you dislike about the product?
Nothing so far
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite offers an easy way to create flowcharts, making my work faster and more presentable.


    Rakshit S.

Intuitive UI, Powerful Collaboration for Business Diagrams

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite to create interactive flow diagrams and process flows for our business needs, and it gives a great pictorial presentation of complex business processes. I like the UI and UX; it doesn't seem boring nor overdone, achieving just the right balance. The intuitive UI makes it easy to use as well as interactive. The tool feels natural, diagrams are easy to build and easy to share and collaborate with. I can focus on my ideas instead of the mechanics of the tool. Additionally, the initial setup was very easy.
What do you dislike about the product?
Performance can lag with some large diagrams and sometimes some features (advanced ones) are hard to find.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to visualize complex business processes and have everything in one place. Its intuitive UI makes diagrams easy to build and share, improving collaboration and focusing on ideas instead of tool mechanics.


    Sandeep T.

Effortless Flowchart Creation, Needs Device Compatibility

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to create workflows for board meetings, and it's very easy and customizable. Creating flowcharts and data presentations in other apps is difficult, but Lucid makes it much easier. I enjoy the drag-and-drop feature for making flowcharts as it's good enough for me and overall it makes my work easy. The initial setup was also pretty easy.
What do you dislike about the product?
I wish Lucid Visual Collaboration Suite was compatible with all devices, as it would help a lot. It works fine on systems with a trackpad, but when using a mouse, it creates a problem.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to easily create and customize workflows for board meetings. It simplifies flowchart creation with its drag-and-drop feature, making it more effective than other apps.