Lucid
Lucid SoftwareExternal reviews
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Excellent for Team Collaboration and Distribution
What do you like best about the product?
This tool supports collaboration and can be easily shared among team members, making it suitable for group work.
What do you dislike about the product?
At this point, I am just beginning to use Lucid. So far, I have no dislikes.
What problems is the product solving and how is that benefiting you?
The improved charts have made my work much more efficient and have saved me a lot of time.
Senior Digital Adoption Strategist
What do you like best about the product?
This tool is excellent for creating my process maps and visually illustrating the changes I make to processes. I also find it very useful for sharing with collaborators, and I appreciate being able to download PDFs to include in my project documentation.
What do you dislike about the product?
I wish there was a way to share shortcuts to processes in various folders within my Google Drive. Right now, I always have to open Lucid directly to access the process maps, even though most of my project materials are stored in different folders. There doesn't seem to be any option to link Lucid with my existing documentation, which would make organizing and remembering it's there much easier.
What problems is the product solving and how is that benefiting you?
It gives me a platform to create digital content and visual mapping for my projects
Customizable Charts and Easy Export, But Limited Free Features
What do you like best about the product?
it allows you to customise the boxes and change the sizes of them. Also allowing to export them to a PowerPoint is very helpful
What do you dislike about the product?
that you can only make 3 charts on the free version. Also it would be good if there was a help box to explain each meaning of the shapes
What problems is the product solving and how is that benefiting you?
we are able to show and set up new processes and easily present them back to the business
Effortless Collaboration and User-Friendly Interface
What do you like best about the product?
I like that Lucid is easily to collaborate on and has a user friendly interface.
What do you dislike about the product?
I think that the templates are a bit underwhelming. It's hard for me to find one that I really find helpful to start with
What problems is the product solving and how is that benefiting you?
Lucid is helping me have an easy way of creating diagrams for technical documentation and quickly having others contribute to those diagrams. This helps speed up and clarify the implementation of technical solutions.
AI-Powered Efficiency Boost with Lucid Suite
What do you like best about the product?
I really like the AI features in Lucid Visual Collaboration Suite. Recently, I tried one of them where I could give a prompt, and it would create an entire image for me based on just that input. This capability is not only fascinating but incredibly practical. I find these AI features to be significant time-saving tools. Previously, creating a Lucid diagram from scratch was a time-intensive process, involving building blocks meticulously. However, with these AI-powered features, I can write detailed prompts to design things such as wireframes to share with my engineering team. Lucid Visual Collaboration Suite then efficiently builds a neat diagram with various screens, precisely based on the input prompts provided. This functionality dramatically reduces the time spent on diagram creation, making it invaluable for my role as a product manager tasked with transforming ideas into visual formats easily understood by my team. The ease of setup is also something I appreciate, as it was largely plug-and-play when I set it up through Okta, enhancing the overall usability of the software.
What do you dislike about the product?
I think I was hitting the capacity limits when I was trying it out, so that did not work for me. So I'm guessing that is to get, like, a paid version or something.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to efficiently create wireframes, mockups, and diagrams, conveying complex ideas visually to my team as a product manager, saving time with AI features that generate detailed images from prompts.
Great for simple diagramming on free plan
What do you like best about the product?
I like the wide variety of templates and shortcuts that make sketching diagrams very fast. Learning shortcuts can take a little bit to fully remember, but then it becomes second nature. I enjoy the additional content that makes collaboration with others more effective, like emoji reactions, comments on specific shapes and sticky notes. The ability to use containers to create a table of contents makes navigation much easier.
What do you dislike about the product?
On the free plan, you can only have 3 charts and 3 boards editable, but there are still workarounds to keep working with more, so I think it's reasonable for being free. The major downside for me is limited shapes. You can't keep on building more complex diagrams. Also, on big Lucidspark whiteboards I noticed significant lag and loading times.
What problems is the product solving and how is that benefiting you?
I can create diagrams of undocumented processes much faster than with other tools. I mainly use it to build flowcharts that make source code understandable for non-technical people. Since it’s a highly iterative process, the ability to draft quickly, rearrange space, and easily modify or completely redo parts of the diagram saves a huge amount of time.
Great for Visual Collaboration, but Embedding Needs Improvement
What do you like best about the product?
As part of a cross-functional team that drives the lead management workstream at the company, I frequently rely on Lucid in order to visualize and share knowledge effectively. I like that Lucidchart allows me to share information about systems, movement (e.g. lead flow), and end results, while also representing our company's brand colors and fonts. I also am able to embed Lucid visuals into other tools, such as Confluence pages or Slack channels. There is a bit of a learning curve when you first start using the tool, but our IT team (managing the Lucid relationship) has done a great job of setting up workshops and training sessions with Lucid experts, including a recent session on Lucid AI.
What do you dislike about the product?
There are times when Lucid can be kind of clunky or inconvenient to use, especially when embedding into other tools. I previously mentioned that I am able to embed a Lucidchart into a Confluence page. However, this ended up quite large on the page and it was difficult to resize given the restrictions of the Lucid-Confluence integration. Since the whole point of my Lucid usage is to share information with the organization (e.g. sharing via a Confluence hub of pages), that was not ideal, and I did end up using a screenshot and link to the original Lucidchart instead.
As I am a user and not an admin, I cannot speak to the ease of set-up or implementation for Lucid, but I know our company has been using Lucid for some time now.
As I am a user and not an admin, I cannot speak to the ease of set-up or implementation for Lucid, but I know our company has been using Lucid for some time now.
What problems is the product solving and how is that benefiting you?
Lucid helps us solve the need for visualizing and diagramming business workflows. As a main driver of our lead management workstream, I use Lucid to demonstrate how leads flow from one system to another, how we determine which leads are scored and routed, etc. This information is quite technically complex and most marketers at the company require additional education, so Lucid is key to allowing us to provide that education.
Perfecty aligning lines and blocks to achieve ideation through diagrams
What do you like best about the product?
It easily transforms most of my ideas into diagrams and I can design perfect diagrams with it's robust shapes that I can drag and drop to the canvas easily.
What do you dislike about the product?
I don't really have anything negative about it, it seems easy enough for diagramming with a lot of features.
What problems is the product solving and how is that benefiting you?
It serves as my single platform for creating visual diagrams that helps me to visually plan project schedules, allocate resources and track milestones.
Easy Org Chart Creation, But Tools Could Be More Intuitive
What do you like best about the product?
I needed to create an org chart for work. I wanted a platform where i could upload the info from a spreadsheet. Lucid made it easy.
What do you dislike about the product?
It look me a little time playing around to understand the different features for modifying my project. I felt the tools could have been more intuitive.
What problems is the product solving and how is that benefiting you?
I needed to create a working org chart for work and Lucid was just what I was looking for.
Powerful Features with a Learning Curve
What do you like best about the product?
The wide range of capabilities along with the software understanding what is being attempted at being created are great! There is a slight learning curve to understand and remember where certain tools can be found within the UI. The support for learning the software is immense and very much appreciated as well.
What do you dislike about the product?
It took me a while to figure out where certain tools and shapes were within the whiteboarding section. It would be ideal if there was an understanding by the software as to what was being intended when creating rough shapes, and the system would recommend something based off of that.
What problems is the product solving and how is that benefiting you?
The ability to visualize workflows and processes is immense for me right now. The tools available greatly help in situations where one is trying to establish a process. The large number of templates for the same are very useful as well.
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