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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,484 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nishant V.

Real-Time Collaboration That Turns Ideas into Clear Diagrams Fast

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
The best thing about Lucid Visual Collaboration Suite is its real-time collaboration. Multiple stakeholders can work together simultaneously, share feedback instantly, and convert ideas into clear diagrams or flows, which significantly improves productivity and alignment.
What do you dislike about the product?
While Lucid is very powerful, performance can sometimes slow down when working on large or complex diagrams with many collaborators.The main downside is the pricing, especially for smaller teams. Some advanced features are locked behind higher-tier plans, which may not be ideal for all users.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the challenge of turning abstract ideas into clear visual representations that everyone on the team can understand. It helps us collaborate in real time, reduce miscommunication, and speed up alignment across cross-functional teams. As a result, we deliver projects more efficiently and with fewer misunderstandings.


    Rohith U.

Ideal for Students in Visual Workflow Design

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite for workflow, visualizing ideas, and creating diagrams. It integrates well with real-time collaboration. It's particularly useful for students in software engineering, helping with system architecture, management flowcharts, mind maps, and brainstorming boards.
What do you dislike about the product?
price which there have limited things and if need more pricing is too much expecially for small team and students
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for workflow visualization, creating diagrams, system architecture flowcharts, and brainstorming. It's useful for students to manage ideas and real-time plugs.


    Roberto T.

Intuitive Whiteboard and Seamless Collaboration

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I used Lucid Visual Collaboration Suite to design a UML with my coworkers and I really like its extensive and easy-to-use whiteboard. Collaboration works pretty well, as it allows us to share thoughts in real-time without needing to refresh to see changes. I also appreciate being able to present to my teammates without sharing screens; just hopping on the same link lets us get work done. The initial setup was really easy, and the templates make getting quickstarted even better.
What do you dislike about the product?
Their free tier, it's kind of limited. In the free tier, you can only edit a certain amount of documents ordered by recent, which is a big constraint.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to share thoughts in real-time without needing screen shares. Its extensive, easy-to-use whiteboard is great for collaboration, enabling work without constant refreshes or sharing screens.


    Meera C.

Easy Process Mapping, Needs More Flexibility

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to create complex process maps with the Lucid Visual Collaboration Suite. I also appreciate its ease of use and the format it provides, using key shapes and flows. The initial setup was pretty easy.
What do you dislike about the product?
I don't like the limits on the number of objects I can use, like shapes and notes, in a single project.
What problems is the product solving and how is that benefiting you?
It makes it easy to create complex process maps of our current systems and workflows.


    Maissa M.

Smart AI-Driven Workflow Creator

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I really like how easy Lucid Visual Collaboration Suite is to use. The AI tool is smart and intuitive, which helps me create my workflows instantly without overthinking. I can prompt it with my requirements, and the workflow is created. If I need to make edits, I just prompt it again, and the workflow gets instantly updated. The setup was very easy as well.
What do you dislike about the product?
No dislikes
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite helps me create workflows instantly with embedded AI Assistance, saving time and effort. It's smart and intuitive, allowing for easy creation and updates without overthinking.


    Gabrielle L.

Easy to Use, Ideal for Educational Needs

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite is easy to use and accessible. It was quite easy to get the hang of, which really helped me streamline my lessons and organize my knowledge for school.
What do you dislike about the product?
The tidy up function does not work well.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to streamline my lessons and organize my knowledge for school.


    Giovanni M.

Effortless Diagram Collaboration, Needs More Free Tools

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to collaborate on complex diagrams of engineering processes with my team. I find it beneficial for creating complex diagrams that other tools like PowerPoint can't. I like the ease of creating shapes and stuff as well as the easiness of sharing and collaborating.
What do you dislike about the product?
I would like to see more access to tools with the free plan.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to collaborate on complex diagrams that other tools like PowerPoint can't do, and to easily share and collaborate with my team.


    Vishwjeet T.

Revolutionized Our Feature Planning Effortlessly

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I use the Lucid Visual Collaboration Suite for feature planning and it helps me structure my work while enabling collaboration with my team. I like the dynamic shapes, which make it easy to represent my thoughts on the screen, effectively replacing the need for pen and paper. The initial setup was very easy for me.
What do you dislike about the product?
nth for now
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps with structuring and collaborating with teammates and lets me easily represent thoughts on screen, replacing pen and paper.


    Vaishnavi S.

Transforms Chaos into Collaborative Clarity

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to turn complex ideas and team discussions into structured visuals that are easy for everyone to understand. I love how it allows me to create diagrams, flowcharts, and visual boards that clarify ideas without the need for lengthy writing. The real-time collaboration feature is especially valuable, letting teammates work together on the same visual space, which speeds up decision-making and reduces misunderstandings. I appreciate the flexibility of using it for brainstorming, planning workflows, and sharing summaries. What stands out is how it supports clear thinking without imposing a rigid structure, allowing for visual experimentation and maintaining focus even in evolving projects. Overall, its ability to transform evolving thoughts into coherent visual stories that are easily understood and built upon by everyone is something I really like.
What do you dislike about the product?
While Lucid Visual Collaboration Suite is highly effective overall, there are a few areas where it could feel more refined. One challenge I’ve noticed is that navigation within very large boards can sometimes feel less intuitive, especially when moving between different sections of a complex diagram. Zooming and panning are helpful, but without clear visual cues or mini-maps, it can take a bit of time to reorient yourself in dense layouts. Another aspect that could improve is the consistency of shortcut and layout behaviors—some actions work differently depending on the element type, which can interrupt the flow of building visuals quickly. Additionally, while there are many templates, a more contextual recommendation system (suggesting templates based on your work style or current project type) would make getting started even faster. These enhancements would help Lucid feel smoother and more predictable, especially for users working on large, evolving visual projects.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to transform complex ideas into clear visuals, solving unstructured communication and fragmented thinking. It facilitates real-time collaboration, reducing misunderstandings and speeding up planning, making complex information easily understandable and minimizing confusion.


    Joshy J.

Great Variety of Icons, Easy to Love

  • January 19, 2026
  • Review provided by G2

What do you like best about the product?
Different varieties of icons available. Wide variety of templates
What do you dislike about the product?
I like the tool. nothing that i dislike.
What problems is the product solving and how is that benefiting you?
To create business flows and process diagram and all sorts of complex representations of systems