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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Michael S.

Eye-Opening Features, But Lucidchart vs Lucidspart Confusion

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
As an avid user of Lucidchart only, it was really eyeopening what other products I could use in my day-to-day. They also provided a lot of information into what kind of use cases these would be applied for.
What do you dislike about the product?
There seemed to be a common misconception that Lucidchart and Lucidspart were different environments altogether, so being able to use different features depending on which we were using was unclear.
What problems is the product solving and how is that benefiting you?
Misalignment from stakeholders thinking they understand thing the same way when they don't.


    Computer Software

Great Diagramming and Google Suite Integration, But Needs More Pricing Options

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I like the diagramming functionality and the Google Suite integration.
What do you dislike about the product?
Price is always relevant for any product. Creating more pricing options could be helpful.
What problems is the product solving and how is that benefiting you?
Keeping projects on track while allowing for further collaboration about potential new features or enhancements.


    Amir N.

Super user friendly, even for non graphic folks

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
How user friendly and intuitive it is for peoples whos job is not in design and such documents
What do you dislike about the product?
Should have more native shapes/icons available.
What problems is the product solving and how is that benefiting you?
allows me to make professional looking graphs and visuals


    Tincy N.

Clean, Flexible Diagramming with Quality Pre-Built Composing Elements

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
This platform offers the cleanest and most flexible diagram creation experience so it’s very easy for me to craft my diagrams. The buttons, line inputs, icons and shapes are very helpful pre-built elements for constructing flowcharts quickly.
What do you dislike about the product?
Nothing specific I can point out at this time. More features are always nice but nothing specific I am missing.
What problems is the product solving and how is that benefiting you?
I have created and shared diagrams with this platforms that greatly ease my work of managing project timelines, team responsibilities, and promotion cycles.


    Kunal S.

Seamlessly Streamlines Workflows and Enhances Collaboration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite extremely useful for building workflows for my applications, as it allows me to drive end-to-end processes and see various use cases clearly, making it easy for people to refer to. The setup was fairly easy and user-friendly, even for non-technical users like my business team, who were able to use it without any hiccups. I love the visual representation it provides when working on projects like building AI engines, as it simplifies understanding complex flows that would otherwise take weeks to document in a word document. With Lucid, this task is accomplished in just a couple of hours. The collaboration features are another standout aspect, allowing us to add comments, feedback, and edits seamlessly with team members. Moreover, I appreciate the ready-made templates like UML, ERD, and network diagrams and the integrations for collaborations, which are very beneficial for QM developers and teams. Lastly, the security and governance features are impressive as well, making Lucid Visual Collaboration Suite a top recommendation for anyone looking to build workflows and enhance automation.
What do you dislike about the product?
I cant think of any
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to build and visualize workflows, enhancing collaboration and reducing documentation time from weeks to hours.


    Computer Software

UX/UI is good

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
good ux / ui of the tool. needs a bit more work though.
What do you dislike about the product?
it is a very busy tool. not built for executives.
What problems is the product solving and how is that benefiting you?
mindmapping, working on a whiteboard. these are. the main ones.


    shady h.

Great Interoperability, But Container Confusion Needs Improvement

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Interoperability with other diagram tools is a strong point. I appreciate being able to import a Miro board simply by using the clipboard, even though some formatting was lost in the process. Overall, this feature is helpful for those transitioning from Miro or who need to work with both platforms. Importing Mermaid diagrams is also straightforward, which I find convenient. However, it would be much more efficient if there were an option to convert Mermaid diagrams into Lucid format, as this would give me greater flexibility to move and style objects as I wish.
I liked the introduction the newly added feature of AI. Exporting to different formats also is a sensible feature.
What do you dislike about the product?
There were several occasions when I found myself confused by the different containers—some have titles at the top, while others just contain text inside. It would also be fantastic if it were possible to import all the styling and images when copying from a Miro board.
What problems is the product solving and how is that benefiting you?
Easy representation of my Solution diagrams


    Ezekiel A.

Customizable Diagrams with Stunning Design Options, Flawless Performance While Designing

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It comes with some very good pre-designed shapes and objects, but you can customize just about everything when creating diagrams, and I personally like how easy it is to create some amazing shades and color combinations for my designs.
What do you dislike about the product?
The tool has worked without any issues so far, no force closes or import/export problems, all up to expectations.
What problems is the product solving and how is that benefiting you?
The speed with which I can build out diagrams allows me to provide visual structural aids to prospective clients very quickly and easily.


    kavitha s.

A must have to make ideas come into life!

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The platform's flexibility supporting everything from flowcharts to advanced technical diagrams makes it a versatile tool for both brainstorming and formal documentation. For me, it is not just about visualization, it is about enabling structured thinking and fostering innovation through better communication. i appreciate the ability to turn complexities into clear structured visual representations that everyone can understand.
What do you dislike about the product?
excellent experience so far, nothing stands out as a dislike.
What problems is the product solving and how is that benefiting you?
I often deal with intricate workflows, system architectures and abstract concepts that are hard to convey through text or static documents. Lucid addresses this by providing an intuitive, visual first platform where ideas can be mapped, refined and shared in real time. Ultimately, lucid doesn't just help visualize ideas, it helps me think better together, which translates into faster innovation and more impactful outcomes.


    Meredith P.

Lucid Makes Virtual Collaboration and Sprint Retrospectives a Breeze

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Lucid enables our team to collaborate virtually. One feature I particularly enjoy is the voting tool, which has proven to be very useful during our sprint retrospective meetings.
What do you dislike about the product?
There's nothing I dislike about Lucid currently.
What problems is the product solving and how is that benefiting you?
The main challenge that Lucid addresses for our team is enabling collaborative whiteboarding in a virtual environment.