Lucid
Lucid SoftwareExternal reviews
8,484 reviews
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Creative Canvas Customization, But Overwhelming for New Users
What do you like best about the product?
I can use my creativity to organize the canvas.
The different forms made it super easy to personalize the structure of your info.
The different forms made it super easy to personalize the structure of your info.
What do you dislike about the product?
As I new user, in the beginning, it was full of pop-ups on the screen, and during my meetings, it was uncomfortable.
Also, it wasn't really clear to me where to make the download to PDF or close the menu from the left part of the screen.
Also, the "post-it" form, or squares, weren't really intuitive at the moment of typing text on them.
Also, it wasn't really clear to me where to make the download to PDF or close the menu from the left part of the screen.
Also, the "post-it" form, or squares, weren't really intuitive at the moment of typing text on them.
What problems is the product solving and how is that benefiting you?
Structuring the meeting agenda avoids going outside the scope of my meetings, as customers can see the main topics.
Effortless Collaboration and Easy Sharing
What do you like best about the product?
This tool is very easy to use and makes sharing simple. Creating flow charts collaboratively is straightforward, and setting up and managing an account is also hassle-free.
What do you dislike about the product?
I think it would be really helpful if there were more shapes available to use.
What problems is the product solving and how is that benefiting you?
This tool enables us to brainstorm ideas and develop solutions together online, replicating the kind of collaboration that would typically only be possible with an in-person whiteboard session.
Exceptional UI/UX for Chart and Workflow Creation
What do you like best about the product?
UI/UX when building charts and workflow processes.
What do you dislike about the product?
Shapes/Diagrams options - Not too keen on text only processes when needed.
What problems is the product solving and how is that benefiting you?
Visuals, Visuals, Visuals
Exceptionally User-Friendly and Accessible Interface
What do you like best about the product?
The interface of Lucid is extremely easy to use, simple, and very friendly for new users. It is also highly communicative and accessible to everyone. The Implementation of the Multiple Type of Diagram is very Easy and Quick , It provides the Auto Correction of Diagram Creator mistakes. I must Use Lucid For Future use , also very high Frequency of multiple Diagram Creation.
What do you dislike about the product?
New users with a free registration can only create three editable documents, which feels quite limiting. Additionally, the AI chat for free users often ends quickly, making it difficult to achieve more in-depth or high-level results.
What problems is the product solving and how is that benefiting you?
In my opinion, this tool combines visual whiteboarding with structured diagramming, allowing you to ideate, plan, and document everything in a single platform rather than switching between different tools. This makes it easier for teams to visualize complex ideas, whether they're brainstorming, mapping out processes, or designing cloud architecture. As a result, everyone remains on the same page and can grasp the plan without the need for lengthy written explanations or the risk of losing important conversations.
Streamlined Process Flows with Room for Improvement
What do you like best about the product?
I really appreciate the ease of creating flows with Lucid Visual Collaboration Suite. It's helpful in using the right elements like database, decision box, and process step, making it simple to connect complex flows with multiple decision stages. I also value the multiple elements available to represent architectural components, which saves me time. It's convenient to incorporate these flows into my Product Requirement Documents (PRDs) and to visually explain to my customers how the process is going to be executed. Once I got the hang of the right components, using it became pretty straightforward.
What do you dislike about the product?
1) I would love to see how the basic flow can be provided using simple NLP prompts. E.g., 'I'm building a flow with Steps 1.... Step N, build me a basic flow for me to get started' and Lucid Visual Collaboration Suite builds me a flow which I can then edit to make the required changes. 2) I would like to see how Lucid allows me to create flows across various multiple swim lanes. The Process starts at the customer, moves to the client ecosystem components, then touches my product for particular steps, goes back to the client ecosystem, and back to the customer and then back to my system, etc. The ability to split the window into multiple sub-windows (depicting multiple personas) and have the flow shown across these multiple sub-windows within the same window. 3) Also a hover-over for each of the components, showing what they are intended to be used for, will give the new-starter an understanding of each of the components that Lucid chart is making available, this will be priceless.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for building process flows. It helps with creating flows using relevant elements like decision boxes and database symbols. It saves time and integrates easily into PRDs, making it simple to demonstrate execution to customers.
Great experience, worth checking it out!
What do you like best about the product?
Customizing org charts is an incredible feature for expansion planning, etc. It was great to map out different plans, and move pieces around incredibly efficiently.
What do you dislike about the product?
Nothing to say here, its ease of use is impressive! The only knock I would say, if I had to really pick one, was the visual designs are a little bit underwhelming and standard.
What problems is the product solving and how is that benefiting you?
I am now able to make custom org charts by department and slot in different pieces based on different timelines, etc.! It's been a huge help.
Versatile, Intuitive Tool That Centralizes Team Resources
What do you like best about the product?
The breadth, flexibility & easy intuitive nature of this tool make it valuable for a wide range of use cases, allowing it to serve as a central resource for my team.
What do you dislike about the product?
Nothing yet - it is great overall, just need a bit more time and training to see how i can better use the tool.
What problems is the product solving and how is that benefiting you?
This is a flexible tool that makes it easier to share ideas and conduct strategic planning sessions with our remote, distributed workforce. It has helped us achieve alignment more quickly.
Easy-to-Use Interface with Wealthy Features
What do you like best about the product?
Its easy-to-use interface and wealthy features
What do you dislike about the product?
It is sometimes difficult to keep the plan in free limits
What problems is the product solving and how is that benefiting you?
It turns my raw ideas to actionable diagrams and mind maps
Effortless Diagramming and Collaboration for Beginners
What do you like best about the product?
What I like most about Lucid is how easy it is to use while still being powerful. The drag-and-drop interface and ready-made templates make it simple to create diagrams and user flows, even as a student or beginner. I also really value the real-time collaboration features, which make group projects smoother by allowing everyone to contribute, comment, and stay aligned in one shared workspace.
What do you dislike about the product?
What I find most frustrating about Lucid is that several helpful features are only available with the Pro plan, which is rather costly for me as a student and someone at the beginning of my career. This limitation makes it challenging to take full advantage of the tool or use it extensively for learning purposes and building my portfolio. Additionally, I have experienced occasional slowdowns in performance, especially when working on larger diagrams or collaborating with several people simultaneously. Although these issues do not happen all the time, they can disrupt my workflow, particularly during group projects or when facing tight deadlines.
What problems is the product solving and how is that benefiting you?
Lucid enables me to transform complex ideas into clear visual diagrams, making it much easier to grasp problems and communicate my thought process to others. It addresses difficulties related to organizing information, collaborating on group projects, and ensuring everyone stays on the same page during brainstorming and planning sessions. Additionally, it helps minimize confusion by offering a shared visual reference, which is particularly valuable when working remotely with classmates or teammates.
Effortless Collaboration and Seamless Integration with Lucid
What do you like best about the product?
Lucid Visual Collaboration Suite is incredibly easy to use, with an intuitive interface that makes creating diagrams and flowcharts simple even for new users. Implementation was straightforward, and the platform integrates seamlessly with tools like Google Workspace and Microsoft Teams, which helps streamline workflows. The number of features available from templates to real-time collaboration covers a wide range of use cases without feeling overwhelming. I use Lucid frequently for brainstorming, process mapping, and team planning because it’s reliable and accessible from anywhere. Customer support has been responsive and helpful whenever needed, which adds to the overall positive experience
What do you dislike about the product?
I don't find any dislikes in Lucid. So all good
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses the challenge of aligning teams and quickly visualizing complex ideas. Previously, creating process maps or architecture diagrams meant juggling several tools and engaging in repeated back-and-forth communication, which often delayed decisions. Now, with Lucid, everything is centralized, and real-time collaboration keeps everyone aligned, minimizing miscommunication and accelerating project delivery. The cloud-based platform also resolves version control problems, as all files are accessible from anywhere. As a result, productivity has greatly increased, and brainstorming and planning sessions have become much more efficient.
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