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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Paul D.

Better than Visio

  • February 21, 2018
  • Review provided by G2

What do you like best about the product?
SaaS-based and very easy to use and share
What do you dislike about the product?
Not always able to proportionately scale when expanding past page
What problems is the product solving and how is that benefiting you?
Needed to be able to document workflows and processes, in collaboration with others. Now we can as a team.


    Kevin J.

Effective Diagramming tool

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
Ease of Use, multiple uses, quick start and finish.
What do you dislike about the product?
Difficult to get multiple users going on the same diagram
What problems is the product solving and how is that benefiting you?
Diagramming our business processes to make them easier to understand and modify.
Recommendations to others considering the product:
If you want an easy-to-use diagramming package, do a free trail, it's probably going to meet your needs.


    Daniel H.

Awesome online graphing tool.

  • February 19, 2018
  • Review provided by G2

What do you like best about the product?
First of all is very easy to get started drawing awesome looking graphs. No matter its complexity you have at hand all the tools needed, from drawing simple flowcharts to complex UML graphs, database relations, etc. The ability to import your graphs from other software is also a big plus. There is also a huge library of symbols and charts available. Also, hotspots and layers, gives a lot of control on what is displayed, so you can somehow animate your chart to turn on/off parts of the graph.
What do you dislike about the product?
It takes a while to get a grip on drawing connectors with custom paths, especially when adding more than one right angle turn, I had to play a bit with the different options under the page settings menu to finally have control of their positioning. I also, recommend having snap to grid enabled.
What problems is the product solving and how is that benefiting you?
The fact that is web based, really help us share and facilitate contributing, from remote users. You can just go to any customer and open your graph in the browser, getting rid of carrying around pen drives with the information. Moreover, it is possible in most cases, to import graphs from customers data. You can have a layer where the customer can make their recommendations to the project without the need for additional meetings. At the end, this saves a lot of time.
Recommendations to others considering the product:
Fully recommend having a list of keyboard shortcuts, although I didn' t find one, you can build one yourself.


    Cristobal T.

Design your flow easier than ever

  • February 13, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use on the canvas, how easy it is to place the objects and follow the suggestions that makes you
What do you dislike about the product?
At times it is too slow to process, probably due to the servers
What problems is the product solving and how is that benefiting you?
BPMN 2.0, we can build together and sharing the material
Recommendations to others considering the product:
Improve the speed of processing


    Jan S.

Stay organized with your UX process

  • February 03, 2018
  • Review provided by G2

What do you like best about the product?
I like the adjustable boards and being to have 1 place for the majority of my UX design process.
What do you dislike about the product?
Not being able to copy anything from there to other programs, such as photoshop, sketch, powerpoint, etc.
What problems is the product solving and how is that benefiting you?
Being able to stay organized when I'm involved in so many projects. And being able to revisit old ones fairly quickly when needed.
Recommendations to others considering the product:
Let users copy their work from Lucidchart to other program.s


    Non-Profit Organization Management

Make the Professional Creative!

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
I love Lucidchart Diagrams for G Suite because they make boring presentations and idea pitches way more creative and exciting! It's an easy and accessible way to make the professional world more efficient and creative.
What do you dislike about the product?
What I dislike about Lucidchart Diagrams is how it can be difficult to know how to use at first. At first it is confusing and overwhelming and you may want to go back to the traditional way of doing presentations. But you should be patient and try to learn how to use it!
What problems is the product solving and how is that benefiting you?
Our business is benefiting from this program because we are increasing the ease in putting thoughts into action.
Recommendations to others considering the product:
Justbe sure to look at atll the tutorials before you start. Otherwise it can be confusing!


    Conrad K.

Great for explaining complex ideas

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and automatic syncing to google drive
What do you dislike about the product?
I don't that some of the features come at different version levels
What problems is the product solving and how is that benefiting you?
It is a great way to visualize a complex system. All businesses could benefit from regular use of this. I like to use it to draw out all the aspects of a current system and then decide where the system can be improved. Usually, when trying to visualize a future state of a process you will find there can be a lot of wasted time eliminated.


    Computer Software

Buggy, but can get the job done.

  • January 31, 2018
  • Review provided by G2

What do you like best about the product?
I like the ease of use on this product. It is very simple and straight forward. I also like that it autosaves every few minutes.
What do you dislike about the product?
The product itself is not very attractive. I've also had a few issues with bugs on the program where the program will freeze or shut down and I will try to find my project and it will be gone.
What problems is the product solving and how is that benefiting you?
flow charts, site maps, user journey maps.
Recommendations to others considering the product:
It is a great product that simply gets the job done, but don't expect it to be a miracle worker... Just yet... I think the product is headed in a great way and eventually be everything plus more!


    Information Technology and Services

Excellent tool for real time collaborating for organizational charts

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Good collection of templates and libraries. Integrates well with other apps and services
What do you dislike about the product?
I found it difficult to use. Even the web based version. Because the charts were too huge, user experience was not so good
What problems is the product solving and how is that benefiting you?
We were tracking google keywords across the organization website. Used flow charts to map various keywords for different pages. We were able to organize it well


    Bonnie L.

Good software for teams looking to create visual solution

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Creating flow charts is easy and it can get pretty complicated
What do you dislike about the product?
The UX is a little confusing, to look for certain shapes and arrows, a lot of the times I just rework things until they sort of make sense. I wish they had a better direction of what's best for certain type of charts
What problems is the product solving and how is that benefiting you?
We were trying to find a software that can create simple/complicated flow charts in the shortest time posisble. It's been doing well so far as it's a SASS platform but it's a little difficult working on a smaller screen and can be frustrating at times.