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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Benjamin B.

Best Web App for Charts and Diagrams

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
At the time I tried Lucidchart, I was testing the ability to work solely on a Chromebook. I stumbled across Lucidchart, and I love that it seamlessly connects to Google Drive and that you can work within the browser. And, for a fee, you can import your VSDs. Outstanding.
What do you dislike about the product?
The cost. It isn't that bad, but I am not a fan of the software subscription model that most web applications have adopted. I understand that for smaller companies, the subscription model is the best for them. It's a personal preference.
What problems is the product solving and how is that benefiting you?
Wireframing websites and flowcharts--like Visio, it allows me to visualize the creation process.
Recommendations to others considering the product:
Prepare to be pleasantly surprised. Lucidchart packs a lot of powerful features into a lightweight, easy-to-use package,


    Computer Software

Easy and efficient

  • October 26, 2017
  • Review provided by G2

What do you like best about the product?
I needed something to make charts. Lucidchart makes it easy to make charts. It's a no-brainer.
What do you dislike about the product?
Every once in a while the arrows will try to connect with pieces of my chart I don't want them to. Other than that, it's great.
What problems is the product solving and how is that benefiting you?
Visualizing a process is so helpful - no one wants to read paragraphs of text to figure out what you're talking about. Lucidchart makes it easy to create and share charts with my team.


    Emily H.

Kind of easy to use but not intuitive

  • October 26, 2017
  • Review provided by G2

What do you like best about the product?
It is great to have this tool as a possibility to use and can get the job done.
What do you dislike about the product?
It is extremely slow and nitpicky - hard to understand what buttons do which thing. Definitely not user friendly.
What problems is the product solving and how is that benefiting you?
I made organizational charts with this product.


    Charlie F.

User-friendly and clean

  • October 26, 2017
  • Review provided by G2

What do you like best about the product?
As someone who used Visio for a while, I like that it is web-based and auto-saves your work. It is easy to use and has all of the basic Visio tools in an easier-to-use format. You can easily share you work as view only or for others to edit. They also use web fonts- so they have our brand fonts!
What do you dislike about the product?
There isn't much that I dislike about Lucidchart, but I think they should have templates that are a little more visually appealing and presentable for use outside of our organization.
What problems is the product solving and how is that benefiting you?
We use Lucidchart to visualize both internal and external workflows. For our customers, we try to map out their workflows before they start using our software and then use the flow chart to digitize the same workflow, with improvements, within our software. We also use it internally to manage handoffs between different teams to ensure that no work is lost and that our processes are efficient.
Recommendations to others considering the product:
If you're looking for a free, easy to use application I would recommend Lucidchart. It's easy to share and collaborate with. The only thing I don't know much about is the advanced features and how they compare to Visio.


    Law Practice

FOR VISUAL LEARNERS

  • October 24, 2017
  • Review provided by G2

What do you like best about the product?
I am a very visual learner and this product helps me easily integrate that information in new ways. The product is also very cheap compared to its competitors.
What do you dislike about the product?
Formatting can be difficult and sometimes I wish the autoformatting worked better, but overall I am very satisfied. It can just be time consuming at times. Formatting is really my biggest concern, especially with larger blocks of text.
What problems is the product solving and how is that benefiting you?
I use Lucidchart for class notes and helping to review for exams. I think it helpful o copy over the information into a new format and also to have a different way to look at it. Sometimes I will realize new connections in my mind.
Recommendations to others considering the product:
Use for smaller groups of information without a ton of text.


    Hospital & Health Care

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  • October 21, 2017
  • Review provided by G2

What do you like best about the product?
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What do you dislike about the product?
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What problems is the product solving and how is that benefiting you?
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    Hospital & Health Care

Nice and easy

  • October 18, 2017
  • Review provided by G2

What do you like best about the product?
I love the ease of use. There are plenty on uses with just the free version.
What do you dislike about the product?
I wish there was a more detailed description of when you’re supposed to use which icon.
What problems is the product solving and how is that benefiting you?
We recently presented a process to my boss, who loves flowcharts, so naturally, we created on for her.
Recommendations to others considering the product:
Try out the free version first!


    Computer Software

Great program for diagramming

  • October 17, 2017
  • Review provided by G2

What do you like best about the product?
It's really user-friendly and it was pretty simple for me to pick it up and start using it. Honestly, I never really spent a lot of time with Visio, but I use LucidChart on a nearly daily basis. I think that overall, it's a really great tool for us to be able to explain the way that our product works. It's also nice that we can save it as a PDF and send it to the clients as well.
What do you dislike about the product?
Sometimes rearranging the lines doesn't react as I would expect - I try to simply drag it from one box to another and it'll make weird unexpected loops. I usually end up just deleting the line and starting back over. Another issue is that when you try to zoom in and out, there's not a gradient scroll - it only works in set steps (e.g. 50%, 75%, 100%). This makes it more difficult when trying to display all of some larger diagrams.
What problems is the product solving and how is that benefiting you?
It's a really easy diagramming program that allows collaboration with its cloud-based technology. Before this, we had another diagramming tool, but LucidChart makes it so that any member of our team can pick up where the other left off. It's easy to share the diagrams that we make among our team.
Recommendations to others considering the product:
I think it's well worth the money, and overall is really easy to use. There's a couple of quirks, but overall I think it's a really solid product.


    Erik F.

Lucidchart - an adequate tool

  • October 16, 2017
  • Review provided by G2

What do you like best about the product?
The accessibility and potential for integrations. Hosting the service where that I can access from any device is great. I can edit and create on the go, at home, and at work.
What do you dislike about the product?
There is limited iconography and symbols.
What problems is the product solving and how is that benefiting you?
Our workflow for inbound.


    Internet

Lucidchart is great for mapping out processes as well as creating mock up of reports.

  • October 13, 2017
  • Review provided by G2

What do you like best about the product?
Lucidchart is a very easy-to-use interface that I like using for mocking up reports. It has a lot of presents that making creating rough outlines to communication with my developers and analysts what I am trying to accomplish when building out reports for Tableau. I also enjoy the fact that multiple people can work on the same project at the same time. This makes it easy to work with individuals remotely and all contribute in real-time.
What do you dislike about the product?
There are a few limitations on the free model that make things difficult, but I plan on upgrading to the paid model soon to get full capabilities.
What problems is the product solving and how is that benefiting you?
I am using Lucidchart to mock up reports to make it easier to communicate with the cross-functional teams I work with to better explain what I am looking for out of the end state of the reports we are trying to build.