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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nayeem K.

Workflows made easy!

  • August 10, 2017
  • Review provided by G2

What do you like best about the product?
I enjoy the simple to use user interface built with the end user in mind. The buttons are easy to notice.
What do you dislike about the product?
When you view a template, the system automatically thinks you want to use that form so it auto-saves a copy on your dashboard. This is especially frustrating if you are unsure of which template to use and end up going through dozens. You have to manually delete each one.
What problems is the product solving and how is that benefiting you?
I can easily make workflow charts for C level executive to programmers.


    Frank G.

Great diagramming tool

  • August 09, 2017
  • Review provided by G2

What do you like best about the product?
Once you were familiar with the interface it was easy to use and quickly create diagrams. The pricing for the tool was very reasonable, especially for small teams. My team and I used this to create workflow diagrams, site-maps, point-node diagrams, venn diagrams, concept maps, and business process mapping.
What do you dislike about the product?
There was a small learning curve to familiarize yourself with the interface. Otherwise, there wasn't much that I disliked about Lucidcharts.
What problems is the product solving and how is that benefiting you?
Looking for a cost-effective tool to quickly create diagrams (workflow, site-maps, point-node diagrams, process mapping, venn diagrams, and concept-maps), as well as a tool that each of the team members could use to share documents.
Recommendations to others considering the product:
It is fantastic that Lucidchart offers a free trial (and no credit-card required). Give the product a try to see if it meets your needs.


    Information Technology and Services

Easy to use and very helpful

  • August 08, 2017
  • Review provided by G2

What do you like best about the product?
It is easy to navigate through the program and edit charts as needed.
What do you dislike about the product?
The settings for each shape tends to get in the way until you lock it from popping up. I also wish there was a way to download an editable version of certain charts I.E. and org chart for clients to add names above titles.
What problems is the product solving and how is that benefiting you?
I can create custom pictographs for labels we need and also create Organizational charts for clients as well as other picture related exhibits that we need within our applications.


    Alternative Medicine

LucidChart helps make mapping easier

  • August 08, 2017
  • Review provided by G2

What do you like best about the product?
On the whole I think LucidChart is far easier to use that Microsoft Visio when it comes to mapping process flow. More specifically, I think that being able to grant access to some or all of the documents I am working on to other team members allows for greater collaboration.
What do you dislike about the product?
I want to be able to cut and paste using both keyboard and mouse. It's hard to get in the habit of always having to use CTL+V. It's a small thing but it can really inhibit productivity
What problems is the product solving and how is that benefiting you?
We have mapped many previously unmapped processes as a team which has provided valuable insight into where we may make efficiency gains.


    Information Technology and Services

Great replacement for Visio and easy to switch too

  • August 08, 2017
  • Review provided by G2

What do you like best about the product?
Our teams are cross platform and Visio just wasn't cutting it - too much hassle.

So we made the switch and our staff picked it up instantly.

Best part about it, we can easily collaborate and create templates for our teams to use.
What do you dislike about the product?
No complaints to date. Perhaps, some more opportunities to integrate with other solutions would be great, but not necessary at this time.
What problems is the product solving and how is that benefiting you?
The primary business problem to be solved was easy of use to deploy the system. The benefit we have realized is cross project collaboration and leveraging the tool as a knowledge repository for templates.


    Christian X.

Lucid is great for AWS cloud architecture graph!

  • August 07, 2017
  • Review provided by G2

What do you like best about the product?
As a cloud software engineer, sometimes I need to draw AWS architecture graph, and Lucid helps me a lot.
What do you dislike about the product?
The first time loading period is too long.
What problems is the product solving and how is that benefiting you?
AWS architecture graph representation.


    Ariel D.

An amazing tool for multinational teams.

  • August 06, 2017
  • Review provided by G2

What do you like best about the product?
-It shows edits in more or less real time, and allows everyone to see who is working on what.
-The lane/container functionality, which allows one to shift all objects within a container without impacting anything else on the diagram/map is a life saver.
-Inserting steps in a process couldn't be easier - no reconnecting of lines required, the software automatically splits the flow.
- An impressive library of shapes.
-Overall an amazing tool.
What do you dislike about the product?
poor multilingual support. not only is the UI only available in English, but at least Japanese is rendered very strangely within the tool. I imagine other east Asian languages (especially traditional Chinese) would have similar problems.
What problems is the product solving and how is that benefiting you?
I work on process improvement projects with teams based in 2-3 countries on a regular basis. Visualizing a BP is one of the earliest steps we take to make sure everyone is on the same page, but it is really difficult to do when everyone isn't in the same room - or more correctly, when everyone isn't drawing on the same canvas. Lucid chart completely resolves that issue. Conducting teleconference/video conference meetings has become so much more efficient.
Recommendations to others considering the product:
Get a trial and take it for a spin. I think that giving it a try will be far more insightful than reading reviews.


    Consumer Services

Simple, not as painful to use as Visio

  • August 06, 2017
  • Review provided by G2

What do you like best about the product?
It's simplicity. The fact that the joining lines don't fail like they do in Visio every time you try to connect process flows.
What do you dislike about the product?
There's nothing that really jumps out at me that I dislike about the product.
What problems is the product solving and how is that benefiting you?
Mapping operational process flows. Creating org charts.


    Information Technology and Services

using lucid

  • August 06, 2017
  • Review provided by G2

What do you like best about the product?
it is very useful to describe a flow, using hotspots and layers.
What do you dislike about the product?
many times the components are not working as in the example. for example "context menu" - some rows become 'disabled', even though they are enabled in the markup.
usually refreshing the entire page solve it.
What problems is the product solving and how is that benefiting you?
i'm using it for UI design for new features and applications.


    Tim C.

See less integration with VISIO on a Mac

  • August 05, 2017
  • Review provided by G2

What do you like best about the product?
User interface, app and web feature parity and my business partners using VISIO have no clue I am using Lucidchart! Bravo!
What do you dislike about the product?
Nothing-feature full and constantly innovating
What problems is the product solving and how is that benefiting you?
Value stream maps