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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,534 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sumit K.

Quite helpful for architectural diagram

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
It supports multiple format and we can import and edit
What do you dislike about the product?
nothing at the moment, I don't face any issue using this
What problems is the product solving and how is that benefiting you?
Helps in creating complex architectural diagram


    Computer Software

Useful tool for team calls

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
It is good for creating real time diagrams during calls to visualize the flow of data within our systems
What do you dislike about the product?
There is a bit of a learning curve for individuals new to this site, but it isn't as high as other comparative softwares
What problems is the product solving and how is that benefiting you?
visualizing the flow of data and user journeys, as well as integrations and diagrams


    Architecture & Planning

Easy, helpful, good looking and fun

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use. Diagrams are good looking and clear. Many components to choose from. Great for making system diagrams.
What do you dislike about the product?
The price per user and month is too much and prevented its adoption at our company.
What problems is the product solving and how is that benefiting you?
Allows to create architectural diagrams using components tailored for the tech used, e.g. AWS.


    Financial Services

Lucid first time review

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Can see and edit what everyone else on the team is doing
very easy to draw comprehensive diagrams
What do you dislike about the product?
need to have premium license in order to use all the features
What problems is the product solving and how is that benefiting you?
easy to draw clean and comprehensive diagrams when otherwise would be messy


    Consumer Electronics

Intuitive, Easy to Use Software that Helps Get My Projects off the Ground

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
I really liked the simplicity of the UI, where it was pretty easy to figure out how to throw together diagrams, so I could dive right into getting work done.
What do you dislike about the product?
I felt some of the editing tools for the blocks could use some improvement. For example, the fact that you could only snap-lock arrows through the midpoint of the blocks, the lack of ease in editing block shapes or text, or the difficulty in editing the provided templates.
What problems is the product solving and how is that benefiting you?
It helps me create easy to understand state diagrams to develop the architecture of my firmware projects.


    Clint D.

LuciD VCS makes process flows a cinch

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
The visual charts in Lucidcharts makes documenting process flows a cinch. I am able to take existing sample charts or existing charts we have an update them fairly quickly. I appreciate being able to make presentations engaging to watch and frankly enjoyable to implement as well. I'm able to use Lucid sofware weekly, if not daily.
What do you dislike about the product?
It can take a little bit to learn some of the features of Lucid Chart, I feel like there is a learning curve, but the products are fairly intuitive after that.
What problems is the product solving and how is that benefiting you?
Documenting work processes for us and clients and seeing how to improve bottlenecks in their processes.


    Mohammad A.

One stop tool for all the elements required for brainstorming

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Suite is a great tool to visualize your ideas and to take to the next level. The team feature is very useful; you don't need to keep your ideas in multiple forms - One sheet is good enough to cover everything. It's so convenient to use and the implementation is seamless.
What do you dislike about the product?
Nothing to complain, I am liking it completely.
What problems is the product solving and how is that benefiting you?
As a product owner, most of the time I lost my ideas in different data forms considering it as unsaved text documents or some pictures. Lucid Visual Suite helps a lot in collecting everything under umbrella and is solving a major problem. Even to brainstorm, a single tab works as a canvas to draw what is going on in an individual's mind.


    Vasudeva R.

Great collaboration tool I have ever worked with!!

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
I have recently migrated from one of the collaboration tool to Lucid, and I really liked the tool because of the ease of use. It is saving lot of my time with the pre designed templates. I can easily design my workshops and run sessions without wasting much time.
What do you dislike about the product?
Azure integration seems to be not working fine, as few of my team members who are using also complained about the same.
What problems is the product solving and how is that benefiting you?
It has helped me in creating templates from scratch, it is so flexible and I can customise the template according to my need. My team is able to understand the problem statement easily with the work flow diagrams which I draw over in Lucid.


    Emily G.

New Lucid User Review

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Lucid makes it incredibly easy to turn complex ideas into clear visuals. The intuitive interface, wide range of templates, and integrations with tools like Asana and Slack make it easy to build, share, and integrate quickly without slowing down the creative process. I love how easy it is to use and learn. Additionally, the Lucid team is extremely helpful in their support and availability is top-tier.
What do you dislike about the product?
While Lucid is a powerful tool, it can sometimes feel a bit overwhelming for new users due to the vast number of features. There’s a learning curve in discovering all the capabilities and knowing which templates or tools to use for a specific need.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the challenge of cross-functional collaboration, especially when teams are remote or working asynchronously. It allows everyone to visualize workflows, processes, and strategies in a way that’s easy to understand and act on. It’s especially helpful for mapping out projects and making sure everyone is on the same page without long email threads or meetings. Lucid also makes it easier to iterate quickly and maintain version control compared to static documents or slide decks.


    Andrei N.

Interactive, intuitive

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Very happy to contribute with my co-workers and customers in creating amazing diagrams from various well designed templates using just a link.
What do you dislike about the product?
I don't see any disadvantages with this.
What problems is the product solving and how is that benefiting you?
Creating as is and to be maps for automation flows