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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Excellent Collaboration Tool

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
I love that it works with current Visio files and it's also very collaborative across our entire enterprise. The object library is expansive and includes things like AWS and Azure objects by default. Also being a Chrome plugin, it works across all my devices.
What do you dislike about the product?
This platform has vastly improved over the last 2 years. A lot of the original issues were due to the Chrome browser and as it has improved, so has LucidChart.
What problems is the product solving and how is that benefiting you?
Flow charting and organization. A lot of us are using it for project management. It's also nice to be able to share with clients who don't have a LucidChart account by creating shareable links.


    Bruno S.

Using Lucidchart

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?

What I like most about using Lucidchart is how it saves my time. Using it is very easy and intuitive. I can still connect from anywhere, and can be accessed on my machine at work, on my machine at home or even on my cell phone half way.
I would say that in recent times it is software that I like the most.
What do you dislike about the product?

I have no serious complaints about Lucidchart, the only thing I think could be improved would be the use on mobile platforms, which is still a bit precarious
What problems is the product solving and how is that benefiting you?

It helps a lot in the business modeling that we propose in the company.
Recommendations to others considering the product:

Would recommend for any other professional not only connected the areas of technology, it can be used for all the areas in which I already had contact


    Internet

Super Experience

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Smooth user experience. Its easy to learn and is Responsive. There are Plentiful object libraries and templates. One can have Good collaboration with team and outside members with restricted access
What do you dislike about the product?
Looking for a desktop app which should be helpful.I would also like to have some additional real-time flowcharts and process diagrams as example templates
What problems is the product solving and how is that benefiting you?
Process flow diagram, sharing and editing on real-time basis


    Outsourcing/Offshoring

Org Chart, Process Diagram, Brain Dump? It Does it All

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
We used a number of "org chart" softwares before finding LucidChart, and they were all clunky and restrictive. LucidChart let us weave in our branding for client-facing docs, empowering our non-design team to create beautiful documents.
What do you dislike about the product?
LucidChart constantly tweaks their layout and toolbars to make them better, but sometimes things get moved or hidden in a way that makes it tough to find that niche button (e.g. the line jump box!) I'd love a configurable toolbar that lets me pull out the buttons I use most often, or hard code my defaults to my profile so I never need to add another color. :)
What problems is the product solving and how is that benefiting you?
What started as an exercise for our sales-facing documents has expanded across the business -- IT now uses the tool for wireframing and app development. Our facility teams are using it to diagram capacity based on floor layouts, and it even helped us figure out our CRM migration..
Recommendations to others considering the product:
The integrations LucidChart has with GSuite, Slack, and other leading business tools make it a great bet for your team. The free version allows enough function to know whether you like the layout and the tools, and the paid version is inexpensive enough to sell to upper management. :)


    Christien L.

Great for Entrepreneurs and Sales Teams - Replaces Keynote and/or Powerpoint for Diagrams

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Pretty sure that I'm not the target user for LucidChart, but once my lead UX/UI colleague turned me onto it I was hooked. I was using Keynote or Powerpoint to diagram out my sales processes. Most marketing professionals are used to having a visual workflow because it's built into their marketing automation tools. Sales people typically spend their time in a CRM, which is not very visual. Lucidchart allows me to easily spec out my sales process much faster than presentation software. The UX is intuitive.

The quick export options are fantastic.
What do you dislike about the product?
The load time is pretty heavy in Chrome, but I'm on a MacBook Air with several tabs open; so it could be me. This is minor as once it's up, it's smooth as silk.
What problems is the product solving and how is that benefiting you?
QUICKLY diagramming my sales and marketing processes.
Recommendations to others considering the product:
Would love to see a sidebar where I can type as I would into the document but then out put as a diagram.


    Automotive

Lucid Chart positive feedback

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Templates to use and drag/drop feature. Various shapes to use
What do you dislike about the product?
Site can be slow at times, wish it were snappier
What problems is the product solving and how is that benefiting you?
Easy collaboration, sharing across other employees.
Recommendations to others considering the product:
Simple and easy to use.


    Mehebub A.

Very easy to use

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
All the categories of charts are well defined, one can easily create a diagram with minimal effort.
What do you dislike about the product?
Need more categories of charts samples for every category from where one can copy samples and create one for then as per requirement.
What problems is the product solving and how is that benefiting you?
Just need to define the requirements visually with minimum effort, and I find the same in LucidChart.
Recommendations to others considering the product:
Great product for charts!


    Rob F.

I couldn't imagine working without it

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Lucidchart makes creating and sharing content effortless. Being browser based makes it incredibly easy to access and work can be shared with colleagues in just a couple of clicks. Prior to this I used desktop based programmes (Visio) which in comparison are so clunky to work with, I can never go back to them.
What do you dislike about the product?
I use Lucidchart for basic flow diagrams which often include delivery timelines. In particular I've found the timeline feature to be somewhat limited in terms of the range of vectors, types and editable features. When dates are added to the timeline it can also be a little buggy and duplicate text.

I've not really scratched the surface with the product yet and would like to understand more about how it could benefit me but i've not seen any online tutorials. Weekly webinars going through different features or videos would be a great use.
What problems is the product solving and how is that benefiting you?
I use lucid chart for two main purposes:

1) Creating process flows. It's quick, easy and responsive. Also, it looks great! When I'm presenting processes to stakeholders that always helps.
2) Timelines. Again usually to update stakeholders on progress of my projects.
Recommendations to others considering the product:
Give the free trial a go!


    Information Technology and Services

Solid - Very Useful

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use
Access to templates
Ability to share
What do you dislike about the product?
Occasionally unable to access
Inability to work offline if needed
What problems is the product solving and how is that benefiting you?
Business Planning
Project Planning
Process identification and improvement
Organizational mapping
Recommendations to others considering the product:
would like to be able to export shapes into powerpoint in a way that i can edit them.
would be nice to have a cheaper version that offers broader access for at least viewing.


    Hospital & Health Care

Pretty happy with Lucid Press

  • August 04, 2017
  • Review provided by G2

What do you like best about the product?
Variety of pre-made shapes to use, ability to do Lean process work and IT process work in it. Usablity.
What do you dislike about the product?
I Wish it were as easy to use as Visio. we are limited, as we are Mac users
What problems is the product solving and how is that benefiting you?
Processes, Graphics