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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,745 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Fast and Simple Collaboration, But Needs More Templates for SAP Users

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
This tool is quick, easy to use, and lightweight, making it ideal for fast collaboration without any unnecessary complications.
What do you dislike about the product?
I haven’t used all of Lucid’s features yet. It would be great to have more ready-made templates. As I mainly work with SAP, I still use tools like Draw.io or SequenceDiagram for some process flows.
What problems is the product solving and how is that benefiting you?
Lucid helps me visualize and communicate complex workflows more easily. It improves collaboration, speeds up discussions, and makes process mapping more organized.


    Mark_ M.

Visual Collaboration Program that Enhances Remote Team Collaboration in Real-time

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
With Lucid Visual Collaboration Suite, I am able to brainstorm, design and launch projects automatically.
Remote collaboration has improved productivity in my organization by unifying teams in one space regardless of location.
What do you dislike about the product?
The learning curve was steep but the vendor allocated ebooks and regular webinars which enabled us to rapidly master the features.
What problems is the product solving and how is that benefiting you?
Remote collaboration is one of the benefits that I realize daily when using Lucid Visual Collaboration Suite.
Through Kanban boards and Gantt charts allocated by Lucid Visual Collaboration Suite help me plan, track and manage projects effectively.


    Dmytro K.

Intuitive, Fast, and Collaborative—Lucid Makes Teamwork Effortless

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Lucid is how intuitive and well-organized the interface is. It’s very easy to create diagrams, flowcharts, and system designs, and the real-time collaboration makes teamwork smooth. I appreciate that it works seamlessly in the browser without needing any installations, and integrates well with tools like Google Drive, Confluence, and Jira. It feels modern, fast, and reliable for both brainstorming and technical documentation.
What do you dislike about the product?
Lucid makes it incredibly easy for distributed teams to visualize processes and ideas in real time. The ability to collaborate live on the same diagram, leave comments, and track changes helps avoid miscommunication and speeds up decision-making. Templates, smart shapes, and automation features save time and help produce professional-looking diagrams quickly. It’s also very useful for presenting architecture, workflows, or mind maps during meetings and workshops.
What problems is the product solving and how is that benefiting you?
Lucid helps us quickly visualize complex systems, workflows, and architecture diagrams, which improves team alignment and reduces miscommunication. It’s especially useful for remote collaboration multiple team members can contribute in real time, comment, and refine diagrams during meetings. This saves time, streamlines planning and technical discussions, and makes documentation much clearer and more accessible across teams.


    Emilio M.

Extensive Customization and Components Make Lucid Stand Out

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
The range of options for designing custom templates and graphics for software development and project management is quite extensive. I also appreciate the variety of components and the component styles that Lucid offers.
What do you dislike about the product?
The main/homepage could be structured better, so that i can instantly identify the functions that i need and paged that i need to go to. The UI in the editor could also be a little clearer and there should be more
What problems is the product solving and how is that benefiting you?
Lucid has made designing much simpler for me. I can now create diagrams and charts easily, without having to invest a lot of time or effort. It really helps address the challenges of complicated design work.


    Shraga J.

Seamless Team Collaboration and Data Integration at Breeze with Lucid Visual Collaboration Suite

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
How we (teams) are able to collaboratively work together in one place is what I like most about Lucid Visual Collaboration Suite.
Linking data from external sources is another thing that I like about Lucid Visual Collaboration Suite since it allows me to make data-driven decisions.
What do you dislike about the product?
I currently use Lucid Visual Collaboration Suite across four organizations and I do not experience issues nor bugs and I use it on a daily basis.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enhances team collaboration despite geographical location to boost teamwork and productivity.
Business process mapping is another benefit that I experience with LVCS which help spot areas of improvement through visual representations.


    Clark H.

Effortless Collaboration and Real-Time Editing Make It a Standout

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use - I can easily add and alter elements. sharing for collaboration is seamless and the ability and ease of real time changes during presenation or discussion is wnderful.
What do you dislike about the product?
In my experienceit can take a couple of tries to get the arrows or connectors to snap in place where i really would lke them, which is a minor detail and likely due to user error.
What problems is the product solving and how is that benefiting you?
Most recently I've documenting as is and to be states for customer onboarding. the collaboration helps with quick asynchronous feedback as well as live in session building and revising.


    Computer Software

Flexible Visualizations, but Collaboration Needs Improvement

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
This tool is incredibly flexible, allowing me to visualize almost anything I need. Its adaptability makes it easy to create a wide range of visualizations to suit different requirements.
What do you dislike about the product?
At times, collaborating on notes can get a little disorganized.
What problems is the product solving and how is that benefiting you?
Visually streamlining processes has made it much easier to understand and manage complex workflows. By seeing each step laid out, I can quickly identify bottlenecks and areas for improvement, which helps me work more efficiently.


    Jesse H.

Makes Database Design Easier for Learning

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I have found the Lucid Visual Collaboration Suite to be incredibly helpful in making database creation conceptually easier for my university assignments. I really appreciate its intuitive features like the ability to effortlessly connect arrows and form square boxes, which can then be easily copied, pasted, and customized with additional shapes and attributes. This makes it a breeze to lay out different types of data visually. The setup was quite straightforward, although having an initial introduction by my teacher helped simplify the process. I particularly like how the tool allows for seamless manipulation of graphical elements, providing a great hands-on experience for designing databases, which is especially useful in my studies.
What do you dislike about the product?
I feel that setting up the Lucid Visual Collaboration Suite would have been difficult without help. Additionally, I wish there were more free projects available.
What problems is the product solving and how is that benefiting you?
I find it makes creating databases conceptually easier, particularly with features like connecting arrows, customizable shapes, and easy copying and pasting, enhancing my database design tasks.


    Kaiden K.

Effortless Diagram Creation, But Template Naming Needs Improvement

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
It allows me to create an Event Relationship Diagram far easier than many other platforms I have used in the past. Less stressful overall.
What do you dislike about the product?
Some templates are misleading and I feel have incorrect naming conventions.
What problems is the product solving and how is that benefiting you?
It soothes my stress of creating my diagrams. Before finding this program, I would try to jumble an "ugly mess" together and call it a diagram.


    Shruthi R.

Versatile Diagram Tool That Excels in UI and ERD Creation

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
It is helpful for creating UI diagrams and some ERD and data dependency diagrams and can help us explore various formats like crow's nation.
What do you dislike about the product?
I have been doing my various tasks and assignments and have been topping all of that doing here
What problems is the product solving and how is that benefiting you?
helping with creating erd and dd diagrams easily