KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 is extremely helpful for organizations to prevent Cyber Threats!
What do you like best about the product?
It is so simple and easy to use in Outlook and prevents human errors on obvious scenarios.
What do you dislike about the product?
Most of the messages are really easy and they could be targeted more to end user level
What problems is the product solving and how is that benefiting you?
Cyber Threats, email phising, social engineering phishing etc.
User-friendly and comprehensive
What do you like best about the product?
It is a very extensive platform with a wide choice of assignments, videos, etc.
What do you dislike about the product?
Actually nothing! We have not yet been able to discover any negatives.
What problems is the product solving and how is that benefiting you?
Making people aware of the dangers that exist these days.
One of the best platform for security training.
What do you like best about the product?
Easy to understand, multiple language support, verymuch interactive which grabs your attention during the course.
What do you dislike about the product?
People can skip the training videos and can complete the training by answering questionnaires.
What problems is the product solving and how is that benefiting you?
It helps employees to be prepared for phishing emails and malicious URL redirects, and also it helps the user to protect their confidential information disclosure.
Perfect tool to increase cybersecurity awareness in staff and students alike
What do you like best about the product?
Its very easy to create a campaign for any group of people with diverse education or experience
What do you dislike about the product?
Not anything in particular but may be color scheme of display could be improved (dark theme may be)
What problems is the product solving and how is that benefiting you?
It has helped us train the staff by sending live phishing campaings and getting the results back in form of who clicked, who entered the data which is very useful for targetted training.
It is very comprehensive for users to learn.
What do you like best about the product?
The training scope is very wide. I liked the phish simulators as well as the contents which gets updated regularly.
What do you dislike about the product?
There needs to be more customization when it comes to the user achievement ladder. We would like to be able to reward users with more motivation.
What problems is the product solving and how is that benefiting you?
The disregard for security has been eliminated, emanating vigilance in the cybersecurity space. Training is now more comprehensive and foolproof as the videos illustrates real world scenarios.
Good Product
What do you like best about the product?
Short and effective, attention grabbing.
What do you dislike about the product?
I want to be able to fast forward the modules
What problems is the product solving and how is that benefiting you?
Cybersecurity
Disappointed
What do you like best about the product?
The phishing test part is quite good. I think it is their strong point
What do you dislike about the product?
It has been a complete disappointment when we have seen how few courses are available in the languages we need, even though we have a Gold subscription. On the other hand, the automatic translation of the templates is lousy in some languages and although we have opened several tickets to support, they have never helped us with it.
What problems is the product solving and how is that benefiting you?
Phishing tests have helped us to make employees aware of the real risks
Support isn't the best
What do you like best about the product?
The best thing about KnowBe4 is the fairly easy way their portal operates. Though they continue to add more and more non-relevant tabs across the top causing clutter, once you finally get where you need to be, its straight forward.
What do you dislike about the product?
There are many things to not like about KnowBe4. Their support isn't helpful, at all. Their templates aren't relevant/ updated that often, they continue to add features that do not necessarily have anything to do with user phishing/ training. Reporting isn't easy to use or provide information I need, so I have to make my own reports.
Our account manager calls us at least once a month to sell something. The newest feature for calling users back is robotic and seems will past it's time. I'm not sure of anyone who listens to robo calls in this day and age.
Our account manager calls us at least once a month to sell something. The newest feature for calling users back is robotic and seems will past it's time. I'm not sure of anyone who listens to robo calls in this day and age.
What problems is the product solving and how is that benefiting you?
Regulatory requirements require I provide user training and phishing tests to my user base. As a result, KnowBe4 is the cheapest solution available for this. Though their training isn't updated/ relevant to ongoing threats (they're about a year behind) it does provide some value to our users.
Game changer!
What do you like best about the product?
The automation with smart groups and ADIsync is a huge time saver. The ability to pull raw data reports on phishing, and the phishing tests are amazing as well especially when combined with remedial training modules (I'd recommend tagging some that are best for remediation of clickers and credential harvest failures.)
What do you dislike about the product?
The VRO is highly flawed. The scoring isn't at all indicative of much of anything I've noticed. There's too much weight added to the algorithm by number of times an email address has been found on the dark web. When everyone is on there, I fail to see how that matters anymore.
What problems is the product solving and how is that benefiting you?
Security Culture immaturity, phishing risk, credential harvesting risk, liklihood of ransomware incident, compliance reporting, and raw data availability for reporting metrics to executive leadership.
Knowbe4 Review
What do you like best about the product?
Vast content of awareness trainings and quizzes. Mobility - users can also complete the assigned trainings through mobile app.
What do you dislike about the product?
Some of the content is region specific. All contents should be accessible to customers.
What problems is the product solving and how is that benefiting you?
Awareness of current cybersecurity vectors e.g. phishing attacks and ransomeware etc. and how to prevent against these attack vectors.
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