KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Love the platform, great tool. Would love a finer tuned method for tracking employee completion.
What do you like best about the product?
We've seen a signficant improvement in our staff's ability to spot phishing emails. Each time they improve we breathe easier.
What do you dislike about the product?
The fact the Learner app is bound to a device. Makes utilizing it impossible. Fix that and its near perfect.
What problems is the product solving and how is that benefiting you?
90% of breaches are initiated by a phish. Staff is finally learning that.
It really works!
What do you like best about the product?
We are under a constant barrage of attacks and knowbe4 gives our employees the knowledge they need to defend themselves and keep our critical data safe.
What do you dislike about the product?
I'd like admin console features, we'd like to be able to modify the courses included in a training session. I'd also like to see more features for the end-user console that keep employees engauged.
What problems is the product solving and how is that benefiting you?
Educating and empowering our employees to keep them safe from the bad actors.
KnowBe4 Is The Way2Go
What do you like best about the product?
KnowBe4's security training is regularly updated and provides new, relevant content throughout the year. In addition, our account rep is proactive and regularly meets with us. During our meetings he reviews our campaigns, suggest new targeted campaigns, recommends new training tactics, and assists with configuration. Our account rep also helped to set up a weekly company branded cybersecurity newsletter with content that is related to current phishing and social engineering tactics.
What do you dislike about the product?
While our account rep has been helping to set up campaigns for our company, I find the campaign setup/configuration to be somewhat confusing to setup on my own.
What problems is the product solving and how is that benefiting you?
The KnowBe4 Security Awareness Training is a key component to our company wide cybersecurity security awareness training program. We use the training during onboarding of new employees. We also send out phishing campaigns monthly. Users that fall for the phishing campaigns are presented with additional security awareness training to help educate them for future phishing attempts. Users that repeatedly fall for the phishing campaigns are presented with addtional training and tests automatically.
Good, but room for improvement
What do you like best about the product?
Phishing simulations are continually updated, lots of content for education, ability to incorporate training modules into our HealthStream LMS.
What do you dislike about the product?
Need more ability to customize and brand for our audience, also would like threat information we find in your blog converted into posters/newsletters/email tips
What problems is the product solving and how is that benefiting you?
Keeping the topic of security in the minds of our team members with fresh content. This helps with our compliance and hopefully reduces risk.
Easy to use cybersecurity training platform
What do you like best about the product?
Helpful staff. Easy to use. Quality multilingual.
What do you dislike about the product?
All good! Nothing I can think of right now.
What problems is the product solving and how is that benefiting you?
Reducing phishing attempts. Employees have become very aware of the various scams used by cyberpirats.
ok
What do you like best about the product?
Content is engaging
Nice blend of various modes of content like games , videos e.tce
Love the new executive report
Learner app was a good addition for our mobile users
Nice blend of various modes of content like games , videos e.tce
Love the new executive report
Learner app was a good addition for our mobile users
What do you dislike about the product?
Training content could be abit universal some are not relatable to our african market
Allow admins to generate report for optional content i.e self assigned content
More training tuitorials for the mobile app
Allow admins to generate report for optional content i.e self assigned content
More training tuitorials for the mobile app
What problems is the product solving and how is that benefiting you?
Manual training
Increased awareness especially in reducing phish prone
Increased awareness especially in reducing phish prone
Great and flexible product for all things compliance!
What do you like best about the product?
Great and flexible product for all things compliance! This product takes care of your user awareness needs in terms of cybersecurity training and social engineering prevention.
What do you dislike about the product?
to be honest, it is hard to think of any area of improvement...
What problems is the product solving and how is that benefiting you?
User awareness and social engineering prevention.
Great training and platform
What do you like best about the product?
The training modules are short, to the point and applicable to day-to-day tasks.
What do you dislike about the product?
Not having insight into the questions included in the training (right answers, who missed what, etc.).
What problems is the product solving and how is that benefiting you?
The training is an integral part of my Training and Awareness program.
I leverage the training for Quarterly training for all as well as teachablem moments.
I leverage the training for Quarterly training for all as well as teachablem moments.
Plesant and empowering me to become more security focused.
What do you like best about the product?
It bring across security principles in a easy to understand manner.
The different training content options.
The different training content options.
What do you dislike about the product?
Would like more an option to upload word documents in booklet format for policy and standards traiing of the organisation
What problems is the product solving and how is that benefiting you?
Address our ISMS awareness / training requirments
and contractual client training obligations
and contractual client training obligations
Quarterly training
What do you like best about the product?
Training is easy to read or listen to for our users.
As an admin, the console is easy to traverse.
As an admin, the console is easy to traverse.
What do you dislike about the product?
The reporting. There are reports that you run thinking it will give you what you need and it's not explanatory enough.
What problems is the product solving and how is that benefiting you?
Gives us our quarterly training with ease and tracking and provides graphs needed to report to management.
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