KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 made our security training very easy to manage
What do you like best about the product?
With regards to phishing awareness I really liked the auto runs of campaigns and the creativity of it.
What do you dislike about the product?
Some of the training videos can be boring, but generally it is good.
What problems is the product solving and how is that benefiting you?
KnowBe4 made our users really careful while handling email!
Adequate if Limited
What do you like best about the product?
Administration of the platform is fairly straight forward.
There is enough training content to get started but you'll quickly want better content.
There is enough training content to get started but you'll quickly want better content.
What do you dislike about the product?
Simple requests like making a campaign a recurring annual assignment is overly complex.
Integration with other platforms to enrich a user risk score is limited - at best.
A simple notification option - send training notification message through Slack or Microsoft Teams - is not a default feature.
Integration with other platforms to enrich a user risk score is limited - at best.
A simple notification option - send training notification message through Slack or Microsoft Teams - is not a default feature.
What problems is the product solving and how is that benefiting you?
Knowbe4 is solving a base business need of having "a Security Awareness program" but it is not giving us a "good" security awareness program.
The staff actually hold viewing parties to watch security awareness training
What do you like best about the product?
The catalogue is comprehensive and the security mini-series are oddly wildly popular. Switching our approach to the mini-series was the best move ever. We have never used a competitive product so I can't argue that KB4 is the best, but our experience has been positive on all fronts.
- The content is topical, and with the mini-series engaging.
- The phishing tests are executed flawlessly and with the automated training and documentation really streamlines the follow up and audit evidence collection.
- We customized the Phish Alert Button to serve our purposes internally and have excellent response fro staff. They appreciate how easy the tool intergrates into their daily life.
- The content is topical, and with the mini-series engaging.
- The phishing tests are executed flawlessly and with the automated training and documentation really streamlines the follow up and audit evidence collection.
- We customized the Phish Alert Button to serve our purposes internally and have excellent response fro staff. They appreciate how easy the tool intergrates into their daily life.
What do you dislike about the product?
a. Unable to modify a campaign that’s already running
b. Unable to remove/modify users in a smart group
c. To many old content in the library
d. PAB not available for Shared Mailboxes
b. Unable to remove/modify users in a smart group
c. To many old content in the library
d. PAB not available for Shared Mailboxes
What problems is the product solving and how is that benefiting you?
Awarenes training - meets the need well
Phishing tests - Meets the need
PAB - required custmisation as unable to send potentially sensitive emails to PB4 for analysis.
Phishing tests - Meets the need
PAB - required custmisation as unable to send potentially sensitive emails to PB4 for analysis.
Effective & User-Friendly
What do you like best about the product?
- Engaging and informative training modules
- Interactive approach for better retention
- Real-world simulations and phishing tests
- Valuable reporting and analytics features
- Interactive approach for better retention
- Real-world simulations and phishing tests
- Valuable reporting and analytics features
What do you dislike about the product?
Occasional minor technical glitches which cause UI slowness
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training addresses phishing risks, educates staff, and safeguards data, fostering a robust security culture. The program delivers measurable progress, leading to enhanced cybersecurity across the organization.
Very Good Information
What do you like best about the product?
KnowBe4 gets to the point and gives you the information that you need in a way that you will remember it.
What do you dislike about the product?
At first, I didn't like doing the classes so often. Now, I understand the importance and value.
What problems is the product solving and how is that benefiting you?
It keeps my computer safe.
Very useful for tracking and the trainings are valuable to our organization!
What do you like best about the product?
It has all of the key areas needed to train our organization in Security Awareness.
What do you dislike about the product?
There is nothing we dislike and everyting is working well.
What problems is the product solving and how is that benefiting you?
Making the Staff more aware of specific Security issues that they need to pay attention too for our environment to remain as secure as possible.
Simple yep effective training for staff.
What do you like best about the product?
The management interface is easy to use and we are now easily able to track detailed progress.
What do you dislike about the product?
The product itself is expensive, but necessary to help prevent mistakes from end users.
What problems is the product solving and how is that benefiting you?
End users are always the biggest and most difficult security issue to resolve. Having them complete the training, keeps the information from of mind and proves to us they have been trained.
A Much Needed Step up to Cyber Training
What do you like best about the product?
I like the analytics that is offered with the platform and the fact that i can take care of Cyber training and other departmental trainings as well such as HR, Legal and Finance.
What do you dislike about the product?
I wish there was more options to separte users once they are provisioned into the system and not have to rely on what is in RBACL. It would be useful to be able able to update the information in-house and they separate within KnowBe4.
What problems is the product solving and how is that benefiting you?
Increasing knowledge about Cyber related issues and conditioning our Human Firewall. Any person IT person knows that your network is only as strong as the users who understand security concepts. KnowBe4 is allowing us to bring that knowledge to every user in the company and level up their game.
Great Training
What do you like best about the product?
I love that we are able to send simulated phising emails to users, and apply training to users for fall for these emails. I see this aas a huge benifit to our company and allows for easy training for users.
What do you dislike about the product?
I've not had any major complaints about the program or it's training process.
What problems is the product solving and how is that benefiting you?
It's allowed for the easy deployment and tracking of cyber security training within our company. This has greatly increased the amount of users to report actual phising emails and be less likely to fall for legitimate phising attempts.
Very impressed with all aspects of this product
What do you like best about the product?
The ease of building and creating custom phishing templates is great. The dashboard and reporting is easy to use and very informative as is the ability to download reports that are needed.
What do you dislike about the product?
There really isn't anything we've found so far that I dislike at all. The only improvement would be to be able to actually upload graphics into the template instead of having to use a link to an image. We were able to do that in the old MP product. Outside of that, it's a fantastic product.
What problems is the product solving and how is that benefiting you?
I was worried of finding a product we liked as well as our MP product we had that was acquired by KnowBe4. Fast forward, I can't believe we didn't move to KB4 earlier. It's great in building out custom phishing and to me that really matters for targeted phishing attempts.
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