KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,304 reviews
from
External reviews are not included in the AWS star rating for the product.
Easy, smart and great analytics
What do you like best about the product?
Auto-enrolment into courses based on prior success rate.
What do you dislike about the product?
Setting up the ldap connector could have been easier.
What problems is the product solving and how is that benefiting you?
It's helping to identify senior management who fail basic phishing attempts.
Amazing training
What do you like best about the product?
Easy administration of users and cources
Many to choice from
Many to choice from
What do you dislike about the product?
Nothing, it provides with everything we need
What problems is the product solving and how is that benefiting you?
With regular training , our users are now fully aware of what to watch out for, and with regular updates, we provide them with up to date information
Good experience. Good material.
What do you like best about the product?
I think it's very easy to use. There is a lot of content to distribute internally in a company for security training.
What do you dislike about the product?
The reporting tool can be more complete.
What problems is the product solving and how is that benefiting you?
KB4 helps us to distribute security content to our employees. This tool allows us to think in other things and not in how to distribute it.
Great tool for security awareness
What do you like best about the product?
The platform is a pretty complete. In the last year they have added USB testing,AIDA, PasswordIQ and SecurityCoach (separate product) to their platform. Tool is pretty automated and handle sthe followup/nags of those that don't finish their training.
What do you dislike about the product?
Their support could be better, Most of our open cases take a while to get to the right resource to get resolved.
What problems is the product solving and how is that benefiting you?
We do monthly, phishing campaigns, policy acknowledgement and ammual security awareness month training through the tool
Great Product
What do you like best about the product?
There is variety in the content and it is well done. We've primarily used the phishing campaigns so far to identify users who require additional training.
What do you dislike about the product?
We could have used more hands-on onboarding and setup.
What problems is the product solving and how is that benefiting you?
User awareness and vulnerability.
One Stop Shop for Security and Compliance Training
What do you like best about the product?
KnowBe4 has enabled us to advance our security and compliance training in a very short amount of time. The security related content is robust and engaging. We recently used several courses for a refresher training campaign and it was the first time in my career that employees reached out to share how much they liked the content. In particular, we appreciate the practical and appropriate use of humor to keep learners engaged for the duration of the videos and courses. Above all, I appreciate that KnowBe4 is consistently investing in releasing new content and updating existing content on a variety of topics. Because you can also license Compliance Plus content, we now have a single resource for all of our security, privacy, and compliance related training needs.
What do you dislike about the product?
The content options for data privacy that a multi-national company would appreciate are somewhat slim. They do have regulation specific courses, but it would be beneficial to improve the regulation/country agnostic content. There are some courses that don't offer quiz feedback on whether or not the learner selects the correct or incorrect answer. This means the learner can not pass the quiz but have no idea which questions they answered incorrectly.
What problems is the product solving and how is that benefiting you?
Noting two areas here. The first is the quality of their content. Our learners have really appreciated the content that leverages humor and the high quality production of the theatrical video courses. The second is that we now have a single resource for all of our security, privacy, and compliance training content needs.
Easy to use and good content.
What do you like best about the product?
It is very user-friendly with great content. Also easily tracks everyone's progress.
What do you dislike about the product?
It is not easy to omit users from specific training.
What problems is the product solving and how is that benefiting you?
Issue of users clicking on phishing emails. The benefits are PCI Compliance and teaching users more about phishing and what can happen if they click on a phishing email.
Great Product to test your employee's security awareness.
What do you like best about the product?
The ability to create custom e-mail campaigns for individual users or groups of users, plus great videos for learning how to spot fake e-mails. Also, the ability to link your AD or Azure AD to KnowBe4 so users just access videos and their accounts without creating a second login and password.
What do you dislike about the product?
The complexity of the product, the help screens, and the tutorials need to be improved and clearer. Also updated for the on-premise e-mail servers. Step by Step procedures would be significant vs. sending you to a Microsoft KB Article.
What problems is the product solving and how is that benefiting you?
Helping users be aware of how to spot fake e-mails and phishing attempts. Also, the ability to report fake e-mails and phishing attempts via an add-on button inside Outlook.
Thoughts of a sceptic
What do you like best about the product?
It is so much more than a phishing tool. It enables us to benchmark our colleagues before embarking on a campaign to educate our colleagues, and then come back to the survey to measure improvements.
What do you dislike about the product?
We have a very supportive TAM but this relies on us knowing what the product can do or having an idea of what we want. This elongates the time to get the benefits of the product. I'm not sure if you should provide formal training courses to set up and use the tools.
What problems is the product solving and how is that benefiting you?
reducing the number of colleagues responding to BEC, meaning less input from our service desk colleague to respolve issues created by clicking on links in emails etc.
KnowBe4 Security Awareness Training review
What do you like best about the product?
gives the users the opportunity to know what type of emails and other things to look for when watching for malicous activity
What do you dislike about the product?
needs to send out more training material for our users so that they can keep up with the ever changing ways bad actors are trying to get onto our computers
What problems is the product solving and how is that benefiting you?
making sure our users not click on emails that they should not be. better awareness for our users,
showing 1,071 - 1,080