KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Easy to Understand
What do you like best about the product?
The content is relevant and does not leave employees in the dark about their responsibilities regarding data security.
What do you dislike about the product?
I would love if the videos were more customized based on industry.
What problems is the product solving and how is that benefiting you?
Data security is a real concern for our organization, and KnowBe4 keeps our employees mindful of and educated about the risks.
Top of class for Security Awareness Training and active phishing campaigns
What do you like best about the product?
We have now switched to monthly trainings for all of our staff. So far it has been received well. Also looking at KB4's Cloud email security to see how it compares to Abnormal AI.
What do you dislike about the product?
There is nothing I can think of that needs attention on their part.
What problems is the product solving and how is that benefiting you?
Knowbe4 has allowed us to use one platform for compliance. We utilized the platform for law enforcement, courts, and IT for CJIS training. Before that, we had (2) systems to handle formal security awareness training and a state platform for CJIS SA training. It also has raised user awareness and the importance of diligently protecting our data and minimizing the County's risk.
Great for creating user awareness
What do you like best about the product?
Knowbe4 has many training modules you can prompt users to complete if they click on one of the simulated phishing emails sent out during a campaign. This is nice since you can target different training modules to other users depending on the infraction.
What do you dislike about the product?
The online user and admin consoles could be a little more streamlined. Some things are difficult to find, and setting up some campaigns can be difficult if you are not used to the layout. That said, they provide excellent customer support and training.
What problems is the product solving and how is that benefiting you?
We use it for conducting simulated phishing attacks on our users via email. It is excellent as it lets us see who clicked on what and allows us to assign a training module or conduct an in-person intervention with the user involved.
Excellent Security Awareness Training Platform
What do you like best about the product?
It's easy, well developed and encourages learning
What do you dislike about the product?
I have not come across anything I dislike about the training. Real scenarios that encourage end to end particiaption
What problems is the product solving and how is that benefiting you?
Building muscle memory...increased knowledge helps me help our organization stay safe from threats
Great way of cutting down on clickthrus!
What do you like best about the product?
Depending on the settings for the phishing emails, it can be very easy to tell the difference between a test email and an actual phishing attempt or can be extremely difficult to tell the difference. In truth, I actually did click a link on one of the phishing test emails! Also the reporting and training options are top notch and can be configured in many different ways, including separate email difficulty levels for different groups of people.
What do you dislike about the product?
I came into a fully implemented setup of KnowBe4 and it is taking a little time to understand all of the options and how to set everything up properly. I am in regular contact with KnowBe4 support and they are helping me through some of the more esoteric settings.
What problems is the product solving and how is that benefiting you?
We are in the medical field and the industry standard on clickthrus is 5.4% but I am proud to say that in our business we achieved 0.8%! That is an almost unheard and shows what the training can do for any organization if used properly.
KnowBe4 Great training platform!
What do you like best about the product?
Trainings are very interactive. Company is always adding new things to improve product. Being able to add your own trainings and SCORM content is very useful as well.
What do you dislike about the product?
Would be nicer if you can assign trainings to individual users, instead of having to multiple groups. You can create an empty group, then wait for the training to start and add in singluar users, but it would be helpful to do that from the start. For any trainings that you upload manually, you have to watch the video in it's entirety before it will be approved for upload.
What problems is the product solving and how is that benefiting you?
It is giving users a way to send in phishing attempts. This allows IT to investigate the email, and if connected to MIcrosoft 365, it will remove the messages from other users mailboxes which is very useful.
Shocked
What do you like best about the product?
What I liked best was the information on how scammers can get into a network and bring it down. I was shocked it was that easy and what they could do to a company or even and individual's computer system.
What do you dislike about the product?
Honestly, the presenter was a little dry and had to keep my attention. I understand it's cybersecurity and boring, but to keep people's attention, change the presenter. Someone who has a little excitement about the subject and can bring that excitement to the audience.
What problems is the product solving and how is that benefiting you?
It is a training program that shares and teaches the risk of opening links that come from someone outside of the company but makes it look like it is by changing a letter or adding a unique character to trick the user. It keeps our company systems protected and patient information away from hackers.
Fantastic Product and Support
What do you like best about the product?
There are all types of training for all types of situations. They are constantly adding content and their customer and technical support is outstanding.
What do you dislike about the product?
I would like to be able to slightly modify quiz questions/answers or add quizzes to videos without an additional cost.
What problems is the product solving and how is that benefiting you?
Social Engineering
KnowBe4 has great videos!
What do you like best about the product?
I love the training videos that KnowBe4 has. From everything to posters, to quizzes, to security mini-series! They have so much to offer.
What do you dislike about the product?
Not everything has a quiz at the end. I am always fearful that people will just skip through and not complete their training. I try hard to find the best videos for them, but only they can help themselves.
What problems is the product solving and how is that benefiting you?
In the beginning they did not have executive reports. In the past couple of months they have come out with executive reports.
Easy to create monthly trainings and send to necessary staff.
What do you like best about the product?
Very easy to find training materials, create a monthly training class, and to send to users.
What do you dislike about the product?
Sometimes there's not enough new training courses available. I would like more password courses, more internet use courses
What problems is the product solving and how is that benefiting you?
Solves our required awareness trainings
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