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    Health, Wellness and Fitness

KNoHSo becuase you shoud so

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
informative, hands on, industry leading Kevin Mitnick and team designing with continual improvements and integrations that train in multiple facets via the annual learning, phishing campaigns and additional microlearning opportunities.
What do you dislike about the product?
the lack of granularity and abilities in the phishing portal to allow for more detailed campaigns, escalations, trainings and reporting to have better control of not only the phishing campaigns but also reeducation and reports.
What problems is the product solving and how is that benefiting you?
Providing annual training to help employees be more aware and vigilant to help protect the frontlines while aslo being reminded and educated with ongoing phishing campaings and real phising attempts.


    Oil & Energy

Great platform for awareness campaigns

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
Very user friendly and relatively easy to learn. Tons of educational resources that allow admins to be creative in setting up campaigns.
What do you dislike about the product?
Some glitches have been difficult to troubleshoot (e.g., false positives) and it is challenging to reach a technical team member. Also would appreciate some info providing context for the industry standard benchmark to give it clear credibility, like the number of organizations involved in the estimates used in the benchmark.
What problems is the product solving and how is that benefiting you?
It's increasing our employees' understanding of phishing emails. Over time, report rates have increased and click rates have decreased.


    Dustin B.

Real world training

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
The methods they use are very similar to what someone would receive in a real world situation. All the different types of scenarios are gone over and various methods to police yourself are provided. If users actually pay attention during the training it can really help them learn when/how a security attack is taking place.
What do you dislike about the product?
It can be a little tedious for some users but most people should be able to handle the training. Most people tend to gloss through the training because they think they already know the topics.
What problems is the product solving and how is that benefiting you?
One of the methods we use is to send out test emails periodically to see who is actually paying attention. If a user opens the test email and clicks on the link within we know they need more training.


    Christopher S.

Best Training Tool Around!

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
What I love most about KnowBe4 security awareness training is how easy it is to set up and manage and the enormous library of constantly updated content. It is also categorized to make assigning specific training areas to users even more manageable.
What do you dislike about the product?
The only thing I did not like about the KnowBe4 security awareness training was when assigning assessments and some pieces of exercise. It would give a 100% completion to users that opened the movement but didn't complete the evaluation.
What problems is the product solving and how is that benefiting you?
KnowBe4 is helping to increase the awareness of our employees about cybersecurity threats and best practices. It also reduces the risk of successful attacks by equipping employees with the knowledge and skills to recognize and respond to potential threats.


    Anthony R.

KnowBe4 admin

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
I am an admin for Knowbe4 for a school district. I enjoy the different types of training that is offered. The phising emails also look very legitimate and work well with identifying employees who are weak with network security.
What do you dislike about the product?
I wish the layout of the admin console was a little easier to navigate. I'm not fan of the tabs being on top of more tabs.
What problems is the product solving and how is that benefiting you?
Its helping our staff be aware of phising scams, suspicious emails. and overall security of their email accounts.


    Higher Education

Great Experience with KnowBe4

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
The variety of choices to present to the users. TV-style, cartoons, games, newsletters.
What do you dislike about the product?
Some topics, such as IoT, are not adequately covered.
What problems is the product solving and how is that benefiting you?
Helps in developing a cultural mindset such that employees are more consistently aware of cyber security issues.


    Claude P.

KnowBe4 Security Awareness is for All Professionals

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
KnowBe4 Security Awareness Training helps me keep up with today's ever-changing IT/OT Cyber landscape. The training is easy to do and very informative.
What do you dislike about the product?
There are no downsides to using KnowBe4 Security Awareness Training.
What problems is the product solving and how is that benefiting you?
This training re-enforces the methods, ideas, do's and do nots of IT security - this is what my IT department is preaching to me also. This training is allowing me to by a very productive working because I know what security pitfalls to avoid.


    Primary/Secondary Education

Comprehensive security training is great!

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
I like that there are fairly short training videos to watch, in order to learn more about what one might encounter as far as cyber threats and scams. There seems to be current information presented from year to year.
What do you dislike about the product?
The only thing I'm not crazy about is having to take the assessments. The wording on some of the questions is a bit confusing. I sometimes felt like I had to decypher the question and answer choices, then I could choose the correct answer.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is helping to solve the problem of staff members becoming vulnerable by clicking on links without thinking or replying to emails that are scams but they don't think about them before replying. It has helped our staff members be more aware and thoughtful as they interact digitally.


    Faheela K.

Great Training Platform

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
What I like best is how easy it is to navigate through the portal, and it is relatively user-friendly. Training is effortless to take on this platform.
What do you dislike about the product?
There isn't an option to add just a single user to the training while setting up a training. There is only an option to add a group to the training.
What problems is the product solving and how is that benefiting you?
Knowb4 has been very helpful to us as we cannot train users on security due to being a small IT team. Knowb4 does that job for us and helps us educate almost 800 people in our organization to get trained on how to identify security threats.


    Zachary V.

Intuitve phishing platform for any company, any size!

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
Knowbe4 has an excellent platform for delivering our phishing needs, with various options to get us to our training goals.
What do you dislike about the product?
The reporting features could be better for their platform. You can customize prebuilt reports that they made but I would like to get more granular than that.
What problems is the product solving and how is that benefiting you?
Out users have a lack of general knowledge when it comes to phishing emails and how dangerous they can be. Knowbe4 does a great job showing real-world examples to them and following up with training to those who may still need it.