KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Easy to use
What do you like best about the product?
Knowbe4 makes it very easy to keep track of your users phishing tests and provides easy reporting for clickers. It is also easy to configure and set up phishing campaigns.
What do you dislike about the product?
There is a lack of quality training modules at the base tier. Would like to see more.
What problems is the product solving and how is that benefiting you?
Many of our users do not deal with security threats often and having them understand how attacks try to get them to give up information is very helpful for them.
Quality training and content
What do you like best about the product?
Our organization appreciates the clarity and duration of most of the content. It was intuitive to get setup and information related to our internal customers.
What do you dislike about the product?
I do wish that their integrations with SSO providers allowed for more information Sharing. It would be nice to see groups in SSO brought over into the tool.
What problems is the product solving and how is that benefiting you?
The major problem we were dealing with was user engagement. Stock training is sometimes very repetitive and lacks quality and polish. After engaging with KnowBe4, we have users at all levels looking forward to the training.
Good training for end users
What do you like best about the product?
The real world examples that are put into the program.
What do you dislike about the product?
Administration on the back end can be a bit cumbersome as it requires some care and feeding.
What problems is the product solving and how is that benefiting you?
Scammers are getting more and more bold every day. It helps education our user base on common phishing strategies.
It is a good experience for the users but after a first period of training the users lost interest.
What do you like best about the product?
Knowbe4 gives the user the possibility to do the training at any moment. Now, KnowBe4 has added a mobile application, which is a good feature.
What do you dislike about the product?
The system hasn´t fixed the problems with the actual scope of users who opened the emails. This is a problem because we don´t know how many users opened the emails.
What problems is the product solving and how is that benefiting you?
The system allowed us to train our users with excellent content. The different options for preparing the users are excellent. But with some content, we have problems with the translations. Our company has quarters in LA, and we work in Brazil too. Much of that content has a delay with the translations. We need to have the material translated.
Great product that help us to Awareness our Users
What do you like best about the product?
The training sessions are short, clear to understand, very well developed, in our language (Spanish/Portuguese)) and very clear and specific.
What do you dislike about the product?
We are very happy with the KnowBe4 Security Awareness Training.
What problems is the product solving and how is that benefiting you?
Users Awareness is key for us and KnowBe4 help us with this issue. The biggest benefit is lowering the risk of a cyber attack.
I had a positive experience using KnowBe4 as a cybersecurity awareness training platform
What do you like best about the product?
I found it to be effective in educating users on various online threats and strengthening our organization's overall security posture.
What do you dislike about the product?
Sometimes the training modules and simulated phishing attacks can be repetitive or overly simplistic.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps businesses with cybersecurity awareness training to reduce the risk of human error leading to data breaches, meet compliance requirements, manage cybersecurity with limited IT resources, and adapt to evolving cyber threats.
Very pleased with Knowbe4, lots of options
What do you like best about the product?
There are several options, some of which can be created creatively, like the policy option. It collects lots of data that can be easily exported. Before using this platform, we used GoPhish, which was way more limited. Lots of automation, really saves time.
What do you dislike about the product?
I haven't personally found any major downside apart from the reporting feature. It would have benefited us a lot to have more options when creating custom reports
What problems is the product solving and how is that benefiting you?
Running phishing simulations, targeting specific groups of users, enrolling users in training, and much more. Most of the things I'm described can be done manually, but the knowbe4 platform lets you do everything with a few clicks (once you set up everything). This makes it possible to run campaigns more frequently.
I personally liked KnowBe4 Trainings
What do you like best about the product?
The KnowBe4 Security Awareness Training is an excellent way to improve corporate security awareness. I liked the materials they provide, as in my past experience the security trainings was always a bit of pain, but I were able even to learn something new about topic.
What do you dislike about the product?
As I was both user and administrator of the platform I think that their admin panel can have more features to make it easier on a scale. I had to manually remove employees from training after their leftovers and write script for personalised notifications in slack to remind about training as platform haven't give me this tools.
What problems is the product solving and how is that benefiting you?
Scale security awareness in the company, provide great materials for training and good enough user experience on a platform to make it less painful for employees.
Great Product
What do you like best about the product?
Easy to configure and roll out training content, good reporting functionality. Extensive database of content to select from covering the essential areas of security.
What do you dislike about the product?
I'm not sure what to say here; there's not much I can fault. The last content I saw had a small error where the subdomain was changed and not the domain name that a bad actor would typicaly do as it is easier to spin up a fake site than hack the real site and load a fake page on it, that was unfortunate but I guess it still brought across the correct message.
What problems is the product solving and how is that benefiting you?
Assist in reminding clients to constantly be aware and check for signs of something malicious.
Up2date Materials and easy to use.
What do you like best about the product?
KnowBe4 provides us with relevant materials that we will use in our LMS for proper end-user training. Default setups of the tool do not limit us, but we can create it precisely according to our wishes and the current threat landscape. Next to that KnowBe4 also provides us with materials we can use to comply to Risk and Compliancy regulations.
What do you dislike about the product?
KnowBe4 offers lots of materials, making it sometimes harder to find the latest and the most significant subject you need in their database. There is so much to choose from, and a pitfall for KnowBe4 to have everything up to date.
What problems is the product solving and how is that benefiting you?
The threat landscape is pretty extensive. As such, we can't create this kind of content ourselves in an economical way.
It would just make it costly to do so. Therefore we have selected a partner with experience in the field who can create this content. The problem they solve is not unique to our company; they can also resell the content to other parties. As such, the creation process is much cheaper.
It would just make it costly to do so. Therefore we have selected a partner with experience in the field who can create this content. The problem they solve is not unique to our company; they can also resell the content to other parties. As such, the creation process is much cheaper.
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