KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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We're relatively new customers, but onboarding was simple and vendor support has been strong so far.
What do you like best about the product?
End users have well received it for being relevant and not too disruptive (short and to the point).
What do you dislike about the product?
The AD integration is a bit more complicated than other platforms we've integrated with. The group filters are a bit cumbersome if you need complex user filters.
What problems is the product solving and how is that benefiting you?
Our Cybersecurity insurance provider drove our decision as a matter of compliance. However, it has been beneficial in assessing employee knowledge and ensuring our staff remains vigilant.
Security Awareness Program Solved
What do you like best about the product?
The completeness of the solution made it possible for us to launch the security awareness training program in less than a month. We had tried alternative approaches but they fell short on some critical area.
What do you dislike about the product?
The training library is large - managing it can be a little time consuming as you most likely will end up writing down the training names before you enter them into the awaraness program as trainings. Some user interface improvements there would be nice - although this was never a show stopper.
What problems is the product solving and how is that benefiting you?
Issues with phishing, security trainings, PII awareness and generally providing our employees insight into whats important in the field of security today. We even got to use KnowBe4 materials in our digital signage.
Effective for Phishing Purposes
What do you like best about the product?
- Easy to use
- Clean UI
- Lot of Templates with Customizability
- Good Reports
- Clean UI
- Lot of Templates with Customizability
- Good Reports
What do you dislike about the product?
- User Database can be improved for organizational purposes
What problems is the product solving and how is that benefiting you?
Security Awareness for our employees, informational and active testing
KnowBe4 Security Awareness Platform Review
What do you like best about the product?
The ability to automate phishing simulations is fantastic (set it and forget it!). It tracks user progress and allows for remedial training upon failure results. You can cherry pick the reporting on individual campaigns, or the overall organization as a whole to bring to stakeholders in the company to show effective results. Base and midlevel subscription tiers are fairly priced.
What do you dislike about the product?
The best content for training is locked behind the highest subscription tier, which is unfortunate, as there's not many more reasons to move up to that level. The Phish Alert button in Outlook has been unstable in the past, as the plugin regularly disabled itself, however, the current release of Outlook and PAB seem to be solid.
What problems is the product solving and how is that benefiting you?
Sadly, humans are the greatest weakness in any organization's security posture. It's helping them understand what their responsibilities are, and what they can do to make a difference. With how tough cyber insurance applications are becoming, having a security awareness platform is almost mandatory at this point.
Effective training tool with great vendor support
What do you like best about the product?
There are multiple helpful training classes. I collaborate with a dedicated account representative to review and improve my training strategies.
What do you dislike about the product?
I haven't found anything to complain about.
What problems is the product solving and how is that benefiting you?
End users are one of the weakest areas of security. Prevention through training is worth it's weight in gold.
Awesome Tools!
What do you like best about the product?
I like the fact that I can customize trainings. I also like the fact that the training modules are constantly updated.
What do you dislike about the product?
I don't have any dislikes. The platform works very well for us.
What problems is the product solving and how is that benefiting you?
It is educating our staff on what phishing emails look like and helping them distinguish between phishing attacks and real information.
User Friendly & Clean Interface
What do you like best about the product?
Ability to quickly review mandatory training video - easy access.
What do you dislike about the product?
Not sure if there is anything specifically I would dislike. The platform is very straight forward for basic training purposes.
What problems is the product solving and how is that benefiting you?
Phishing and following best internal security practices
Global digital security from beginner to advanced!
What do you like best about the product?
I have enjoyed and appreciate the way that they communicate. Digital security is not an easy topic, but the KnowBe4 team makes digital security accessible. Appreciate their desire to help all of those who are digital engineers stay safe from those who would seek to take advantage of all those online.
What do you dislike about the product?
There are a great many things to glean from the team. However, there are quite a few email messages that I receive that do clog up my inbox. I would ask for targeted marketing in the future to reduce clutter.
What problems is the product solving and how is that benefiting you?
The problems they are solving are company-wide awareness of data breaches or attempts at said breaches. They give us phishing tools to identify potential threats and help us understand how to deal with those threats accordingly.
Great tool, lots of bumps with Phishing
What do you like best about the product?
The videos and assessments are a great addition. The phishing campaigns are excellent and believable as long as they aren't passed through a good email filter.
What do you dislike about the product?
Integration and pass-through on email filters have created tremendous and high false/positive results.
What problems is the product solving and how is that benefiting you?
We have cut down on email phishes and produced much better Cyber Security awareness
IT Security and Compliance Officer
What do you like best about the product?
the trend in cybersecurity and the fact of having several languages,
What do you dislike about the product?
nothing, everything is configurable in terms of phishing test
What problems is the product solving and how is that benefiting you?
to prevent phishing, ransomware and different type of attack
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