KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Great Multilingual Content, Intuitive interface
What do you like best about the product?
Multiple languages, fun videoclips. The Inside Man would be something for Netflix. Both an app as well as website access exists. Reminders can be set up easily.
What do you dislike about the product?
It would be nice if we could upload / use our own videos, to make some trainings more company specific.
What problems is the product solving and how is that benefiting you?
Users have become much more aware of the threats of phishing and other forms of cybercrime
Great Features and Content, but Integration and Editing Long Trainings Need Improvement
What do you like best about the product?
The training platform offers a wide range of features. Our primary use is for training and phishing simulations. It supplies a large selection of awareness materials and phishing templates, many of which are regularly updated.
What do you dislike about the product?
The integration with Google Workspace is not very smooth, and customizing notifications takes more effort than expected. Uploading your own content is straightforward if the material is short, but it becomes cumbersome with longer content. Any changes you make to a lengthy training require a complete review of the entire session. For short trainings, this isn't much of an issue, but if your training lasts 45 minutes, even a minor update means you have to review the full 45 minutes in addition to adjusting the training settings.
What problems is the product solving and how is that benefiting you?
Compliance with legal requirements, Security standards and customer security agreements requiring training as well as phishing drills.
User-Friendly with Helpful Videos, but Pricing and Modules Could Be Simpler
What do you like best about the product?
The product is user-friendly and comes with detailed videos that make it easy to understand. I found the implementation process straightforward, especially since adding users via a CSV file was simple.
What do you dislike about the product?
The pricing and the various modules in the product can be a bit overwhelming. It would be much better if there were a simpler module available.
What problems is the product solving and how is that benefiting you?
Providing training to all employees helps raise awareness and ensures that attendance can be effectively tracked.
Efficient Phishing Training, but Users Rarely Use Report Button
What do you like best about the product?
The phishing email training can now be conducted efficiently, and it's great that we can review the training results.
What do you dislike about the product?
We often receive direct inquiries from users, and they tend not to click the "Report Suspicious Email" button.
What problems is the product solving and how is that benefiting you?
It helps improve users' security awareness.
Practical and Engaging Way to Build Security Awareness
What do you like best about the product?
What I appreciate most is that the platform offers a wide range of modules focused on training and explaining concepts in practical ways. I also like that it doesn't allow you to skip the video recordings, ensuring that you actually watch them, since the questions are based solely on the content covered in those videos.
What do you dislike about the product?
Some of the training videos tend to feel a bit lengthy or repetitive, especially if you have already been using the platform for some time. Additionally, I think the user interface could be improved to be more interactive.
What problems is the product solving and how is that benefiting you?
KnowBe4 has been instrumental in addressing one of our greatest vulnerabilities: human error. Since implementing it, we've seen a noticeable increase in overall awareness among our team, and the number of phishing clicks has dropped significantly. The platform streamlines the process of keeping everyone informed and vigilant, all without making it seem like an added burden.
Great platform to learn and prepare yourself against cyber threats
What do you like best about the product?
The platform offers a wide range of security awareness modules and simulations. We often receive phishing test emails, and if we happen to click on them by mistake, we are automatically assigned the relevant training through KnowBe4. Navigating the platform is straightforward, and the content is updated regularly. I also appreciate that the dashboard clearly displays how many trainings I still need to complete.
What do you dislike about the product?
For users who have been using it for some time, certain content may start to feel repetitive. Additionally, when compared to similar products, the user interface is rather basic.
What problems is the product solving and how is that benefiting you?
This tool helps me recognize the types of cyber threats that could cause losses to the company as a result of common mistakes we often make. It also plays a role in minimizing human errors in the field of cybersecurity by educating users about these potential threats.
Great platform for professional trainings related to security and risk management.
What do you like best about the product?
1. Large number of trainings available related to various subjects such as AI, Cybersecurity, soft skills advancement and more.
2. It offers course contents for global organizations with multiple languages support.
3. The courses are updated on a regular basis which offers most updated details always.
2. It offers course contents for global organizations with multiple languages support.
3. The courses are updated on a regular basis which offers most updated details always.
What do you dislike about the product?
1. The cost of large organization can be high depending upon the users count.
2. Advance customization options are limited which needs to be updated.
3. Some contents are repetitive for the various trainings in different modules.
2. Advance customization options are limited which needs to be updated.
3. Some contents are repetitive for the various trainings in different modules.
What problems is the product solving and how is that benefiting you?
KnowBe4 Platform is a go to platform for our organization for all the security related trainings in all the domains such as AI, Cybersecurity, Product development and more. Our teams are using it on a regular basis to strengthen their expertise to maintain our application secure and safe for our end users.
Review for KnowB4
What do you like best about the product?
KnowBe4 provides an engaging and effective way to build a strong security-aware culture. The phishing simulations are realistic, and the training content is easy to understand and relevant to real-world scenarios. The reporting and analytics make it simple to measure user progress and identify areas needing improvement.
What do you dislike about the product?
While KnowBe4 is highly effective, the customization options for simulation templates and reporting dashboards could be more flexible. Additionally, some training modules feel repetitive for long-term users, and the email delivery can occasionally face issues with strict mail filters.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps address the risk of human error by educating employees to identify and avoid phishing, social engineering, and other email-based attacks. It improves overall security awareness, reduces phishing click rates, and strengthens our organization's security culture through engaging simulations and mandatory training modules.
Very good application for the training purposes
What do you like best about the product?
The UI is very user friendly . Also the training content is very straight forward
What do you dislike about the product?
May be the UI can be enhanced to make it more interactive
What problems is the product solving and how is that benefiting you?
Now all the training content is at one place for all the employees. Also, we can have a quick view on the completion of training for employees working under me.
Reliable and easy-to-use security training, but phishing customization could be improved
What do you like best about the product?
At my company, we use KnowBe4 to ensure our team stays informed about protecting sensitive information. The platform supports us in fostering a consistent security mindset throughout the organization, which is very important to us. I find the training modules straightforward, concise, and practical, making it easy for employees to complete them without losing interest.
What do you dislike about the product?
One aspect that could be improved is the customization of phishing simulations. I found that some of the templates are too easy for employees to recognize, which lessens the impact of the tests. If there were more flexibility and the ability to create more realistic, tailored phishing scenarios, the simulations would be much more effective and valuable.
What problems is the product solving and how is that benefiting you?
KnowBe4 has helped us address the challenge of ensuring our entire team stays aware of security risks and best practices. Prior to using this platform, it was difficult to guarantee that everyone understood how to protect sensitive information in their daily work. Now, we are able to provide consistent training that is brief and easy for employees to complete, while also conducting phishing simulations to test their awareness. This approach keeps security at the forefront for everyone and helps reduce the risk of human error, which remains one of the biggest vulnerabilities in any organization.
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