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2,304 reviews
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External reviews are not included in the AWS star rating for the product.


    Wholesale

As a first time user the product has generally been easy to use and navigate, and get started with.

  • April 21, 2023
  • Review provided by G2

What do you like best about the product?
Good content with education, and good range of templates for simulation. Easy to configure and get started with.
What do you dislike about the product?
Some challenges with setting up Rules and Actions in Phish Alert - more so, hard to understand the data dictionary and how to structure things... more examples or suggested common rules would help. Perhaps community sharing of rules and actions would help with uptake for newbies.
What problems is the product solving and how is that benefiting you?
Making users aware of various types of malicious phishing techniques enables them to learn about them safely. It also provide organisations with an indication of human weaknesses and what areas of education and improvement are needed.


    Government Administration

My Company Uses This

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
Even though I get annoyed by the little training videos, they are always shorter and easier than I expected, and I've gotten better at the "phishing" exercises.
What do you dislike about the product?
The video content can feel repetitive. Even though it's probably good to double-enforce these concepts into employees' heads, it can take a while to get through the videos.
What problems is the product solving and how is that benefiting you?
I know my office has collectively gotten better about recognizing fake emails after using this training program, so our organization has become a little more secure.


    Biotechnology

Entertaining, informative, and easy to complete

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
The trainings are much more realistic and entertaining than any other security awareness trainings I have had to take. I also appreciate that it is easy for employees and managers to confirm training has been completed.
What do you dislike about the product?
I am curious how KnowBe4 might tailor security trainings towards diverse users.
What problems is the product solving and how is that benefiting you?
Keeping our employees aware and knowledgeable about IT and general risks. This benefits us to keep our company safe from IT threats. I find the trainings to be helpful.


    Health, Wellness and Fitness

Experience with KnowBe4 awareness

  • April 04, 2023
  • Review provided by G2

What do you like best about the product?
The training provides insight into cyber security and phishing attacks that can be a risk to a company or personal usage. The training is beneficial to the understanding of all security risks.
What do you dislike about the product?
The training is beneficial, but possibly more slides or presentations are always helpful.
What problems is the product solving and how is that benefiting you?
It is solving possible risks and factors that some are unaware of with cyber threats to the company. But can be helpful to all in personal usage.


    Civil Engineering

Trainings people get excited to watch

  • March 31, 2023
  • Review provided by G2

What do you like best about the product?
The platforn is intuitive and has all the right featuers. SSO integration, Azure user provisioning, automatic enrollment and reporting. On top of that the content is solid and some of the videos are actually fun to watch.
What do you dislike about the product?
The inside man video track is great in that they have a solid idea of doing a season-based approach and storyline. This gets users excited, but some of the videos have little to no IT security training value, and you wonder why you are watching.
What problems is the product solving and how is that benefiting you?
It solves the compliance requirement for end-user training and provides a platform that IT does not have to develop and upkeep. It also provides a phishing platform to test users.


    Computer Software

KnowBe4 Training

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
There is so much content available that you can find anything your company needs regarding cybersecurity. The options range from presentations to short skits.
What do you dislike about the product?
Sometimes the content choices can be overwhelming to sort through and decipher the best option.
What problems is the product solving and how is that benefiting you?
It helps us provide ongiong training and records a specific log of all activity for us.


    Jery E.

KnowBe4

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
Lots of information, entertaining, concise. Easy for staff to complete lessons and assignments.
What do you dislike about the product?
Lessons can sometimes be repetitive, but I guess that is a good thing at reinforcing key concepts.
What problems is the product solving and how is that benefiting you?
Risk of data breach, viruses, etc.


    Lance B.

Great Security Training Platform

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
Makes IT security training easy and streamlined
What do you dislike about the product?
No issues with the platform itself. Perhaps a more noticeable way for employees to know they need to complete as training.
What problems is the product solving and how is that benefiting you?
IT security training and tacking across the company


    Josh S.

Very important in this era

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
I like how real the phishing emails look and I also appreciate the fact that it makes you take a cybersecurity course if you fail. This teaches the office about things to look for in scam emails.
What do you dislike about the product?
It takes a bit to configure in order to spoof your records on your mail server, but once you get it going, it is such a valuable tool. Other than that, no cons about this product
What problems is the product solving and how is that benefiting you?
It keep the team all on the same page and presents everything that you need all in a nicely built dashboard. All of the analytics are included and centralization is key.


    Madison F.

Good for Periodic Security Training for Employees

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
KnowBe4 is a handy tool that offers regular cyber and security training to employees. It's simple to use and offers videos and tests designed to improve retention.
What do you dislike about the product?
At times, the site can feel a little dated on the user's end.
What problems is the product solving and how is that benefiting you?
This product solves the issue of needing a formalized system to provide security training for company employees and utilizes multimedia and tests.