KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Professional reliable service
What do you like best about the product?
The wide range of training issues, the sofisticated program to regularly test/train our staff.
We can see the progress of fewer clicks or open attachments with time
We can see the progress of fewer clicks or open attachments with time
What do you dislike about the product?
I do not see any problems, except it took some time to learn the proper way to administer and set up the weekly phishing test
What problems is the product solving and how is that benefiting you?
It helps to keep the staff regularly "on their toes" and decrease the number of clicks on suspicious links and opening attachments.
Interesting choice
What do you like best about the product?
Variety of the training catalog.
USB devices traps.
ASAP deployment (elementary and precise instructions to start using the solution)
USB devices traps.
ASAP deployment (elementary and precise instructions to start using the solution)
What do you dislike about the product?
We started using the solution (3 months ago), so for the moment no negative points.
What problems is the product solving and how is that benefiting you?
Rise the awareness of our users in exciting ways.
Solid training that gets expected and desired results.
What do you like best about the product?
KnowBe4 has provided training and ongoing verification, resulting in no security breaches. Our end users have high competency in recognizing phishing emails, which has prevented action even when receiving very targeted phishing emails from a bad actor.
What do you dislike about the product?
I don't have any complaints on their service perhaps other than the training module can be a little cumbersome trying to move from evaluating modules to remembering what you have reviewed into training.
What problems is the product solving and how is that benefiting you?
With the reality that over 80% of the realized risk in IT begins with phishing and related types of social attacks, a lot of our security energies go into training our end users against this type of attack. I fully realize that if this were left entirely to myself and/or my team, we would cover little ground in comparison. KnowBe4's benefit is they have compiled an enormous array of training resources that you can tailor to specific end-users or complete companies. Because of the types of phishing emails I review from users that submit to us via KnowBe4 tools, without this training, we would have fallen victim to a phishing attack several times by now.
A must-have tool
What do you like best about the product?
We feel there is no better way to educate and train our employees on cybersecurity.
What do you dislike about the product?
Sometimes when I create a new campaign, I get a little frustrated trying to find modules that I've recently added. I'd like to be able to add these right from the mod store.
What problems is the product solving and how is that benefiting you?
During penetration testing for the past two years, our staff was 100% successful in not being fished or manipulated by social engineering.
Security Awareness made easy
What do you like best about the product?
There are many things I like about KnowBe4. There are a wide variety of different trainings available. Some are short videos on a specific topic, some are set up as a game, and some are like a streaming service type serial. They cover a variety of different security topics in an easy to understand way and it really holds the attention of our users. I also like the fact that you can set up reminders to your users that sends them an email if they have not completed their training.
What do you dislike about the product?
The first couple times you go through a setup for a training to phishing campaigns on your own it can a little difficult. But our KnowBe4 account rep was really good about walking us through it. Once you have the process figured out it becomes easier to set up and schedule training and phishing campaigns.
What problems is the product solving and how is that benefiting you?
Cybersecurity is not just an IT problem to fix, it requires that everyone in the organization do their part. I believe that the information presented in these KnowBe4 trainings are extremely valuable to our users. Even if it’s reinforcing something they already know, it’s helpful for keeping security foremost in their thoughts.
They're the BEST!!!
What do you like best about the product?
The Ability to aid us in training our staff in Cybersecurity with a high level of success while making it enjoyable.
What do you dislike about the product?
NOTHING! It is a very successful Cybersecurity Vendor with a high rate of retention.
What problems is the product solving and how is that benefiting you?
Phishing emails. Our staff is now capable of viewing emails and spotting the red flags indicating that the emails are, in fact, Phishing.
Their rate of failures in the tests has dropped significantly.
Their rate of failures in the tests has dropped significantly.
KnowBe4 at its Best!
What do you like best about the product?
KnowBe4 is a great modern generation tool. It's best for most up to date content and educating users in the simplest way possible. Real life examples are also awesome.
What do you dislike about the product?
The only downside to KnowBe4 is the basic setup. But after the initial setup is completed, managing users/services is very easy.
What problems is the product solving and how is that benefiting you?
KmowBe4 is assisting our institution by training our users with modern security threats and best practices whilst being on the web.
Our institution has users who are more aware of the treats and taking necessary precautions from the training to keep the infrastructure safe.
Our institution has users who are more aware of the treats and taking necessary precautions from the training to keep the infrastructure safe.
KnowBe4's Platform creates a great environment for any size IT team
What do you like best about the product?
I could spend hours talking about how well this platform is laid out. However, the brief is this: Their customer service is excellent, the features they have for not only phishing coaching, training and prevention, but new features like logging, and live coaching delivered to email, teams, or other chats.
What do you dislike about the product?
Its really hard to find a negative about KnowBe4's platform. However, the cost is probably the toughest, but only for smaller businesses starting out. Overall the value is fantastic due to the amount of personalized help you get from their staff.
What problems is the product solving and how is that benefiting you?
Coaching and training on all current phishing topics alone makes this platform worth it. our organization is better due to the well planned out testing and training that knowbe4 has.
great experience
What do you like best about the product?
the diversity of the themes, the quality of the materials, the ease of contacting support.
What do you dislike about the product?
I don't see any improvements for the environment that are relevant.
What problems is the product solving and how is that benefiting you?
helping in compliance with regulatory bodies
KnowBe4 is effective for rapidly setting up a functioning security awareness training program.
What do you like best about the product?
The large selection of ready-to-use training content.
What do you dislike about the product?
Nothing. KnowBe4 is a top class service.
What problems is the product solving and how is that benefiting you?
Operating an effective security awareness program and testing platform.
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