KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Training is friendly and effective, for people with or without an IT background.
What do you like best about the product?
I like that it creates more employee awareness and increases the organization's security by reinforcing the most vulnerable sector. It not only professionally helps employees, but it also protects them with their personal email and digital life
What do you dislike about the product?
sometimes some training courses have too many concepts, and some of them don't apply to the organization, it would be great to have individual modules (e.g. phishing, tailgating, smishing) and select them to create your own course
What problems is the product solving and how is that benefiting you?
Increase awareness and overall security, decrease the chance of having a user clicking on a bad link and compromising the entire organization as well as protect users in their day to day digital life
A must have for security awareness
What do you like best about the product?
I like that KnowBe4’s training is now more interactive and engaging, with shorter modules and real-world phishing simulations that make it easier to apply security awareness in daily work.
What do you dislike about the product?
It could improve by adding more advanced, role-specific scenarios and periodic refresher micro-lessons to reinforce learning over time
What problems is the product solving and how is that benefiting you?
To increase users and staff awareness of different social engineering attacks and reduce risk of users to click on malicious links and open malicious attachments.
Amazing!
What do you like best about the product?
The time you guys take to keep me informed of possible phishing attacks as well as your "Inside Man" series. A lot of information packed in a pretty well acted series.
What do you dislike about the product?
I will say that there are a lot of emails sent to me throughout the week. Considering everything else I have to do on a daily basis, it's just a lot. Other than that, all good.
What problems is the product solving and how is that benefiting you?
Just helping me watch out for all the malicious emails that may try to hack my work and personal computers. Didn't know that there were so many different ways to have my identity stolen.
Very good product
What do you like best about the product?
Knowbe4 help us to reduce the manual work needed to review phishing reports for users with the PAB button for Gmail and the training have had good results reducing incidents of users with their emails
What do you dislike about the product?
I think the interface of the tool could be improved, in the training it should be stated more clearly the difference between Spam and phishing and what actions should be followed in each case
What problems is the product solving and how is that benefiting you?
Reducing the incidents of users clicking in malware sent by email
KnowBe4 has been easy to work in and consistent with updates and information.
What do you like best about the product?
The most helpful part for me is the reporting that I see on my dashboard for the employees in our company. I can see the active risk levels and make the proper changes to the training modules.
What do you dislike about the product?
The user interface can sometimes be confusing to get to the settings I am looking to change. For example, when I want to add a user to a group, instead of being able to add them from their user profile, I have to find them in the User tab, and check the box next to their name, then add to the group.
What problems is the product solving and how is that benefiting you?
One problem that KnowBe4 solves for me is it educates our company on phishing attempts and continues to check their knowledge by sending test emails. This benefits me because I am able to see the results of the training and testing by receiving the notifications from the people that phish their emails.
Top choice for security awareness training
What do you like best about the product?
Comprehensive training due to the wide range of training modules also helps to hold the attention and ensure that we retain the information. I found this really helpfull!
What do you dislike about the product?
Length of training modules are lengthy and sometimes is hard to find the time to review it, I would also like to have some hands-on training so all the concepts are applied.
What problems is the product solving and how is that benefiting you?
The training content is designed to educate me about various security threats and best practices, which can help me become more aware of potential security risks and how to mitigate them.
User training and Phishing templates
What do you like best about the product?
The upsides of the security training is it does help to complete audit requirements. Helping to teach users about being more aware to phishing attempts and the like.
What do you dislike about the product?
The difficulty with adding the SSO feature with Okta.... Users still need to be manually added unless they choose to go to knowbe4.com on their own. This makes it difficult to really use SSO effectivly.
What problems is the product solving and how is that benefiting you?
Knowbe4 helps solve my organizations personnel and staffing issues. Being able to train new employees on security standards is a big thing with my company and shareholders.
Helpful tools for security training and threat prevention
What do you like best about the product?
There are lots of choices for training. There are videos, posters, games, and information sheets.
What do you dislike about the product?
Some of the screens are awkward and cause extra scrolling in PhishER.
What problems is the product solving and how is that benefiting you?
It provides training for our staff so that they can be the front line in preventing security breaches.
We have only been a client for a few months, and we are very impressed with the content variety
What do you like best about the product?
The content variety is great, the phishER is very unique. Out client manager Ariel is so knowledgeable and a pleasure to work with.
What do you dislike about the product?
It would be great if the platform were made just a bit more user friendly. Even with the training it's just too much to remember, we would be lost without our account manager
What problems is the product solving and how is that benefiting you?
Making it easy to launch identical campaigns for the English and French speakers. It's the law in Canada, and we are bending it right now.
Real world Information
What do you like best about the product?
The fact that the training is such that a basic user can understand and benefit.
What do you dislike about the product?
Hard to say. The users have only complained when they felt tricked, but it was one of the best learning experiences.
What problems is the product solving and how is that benefiting you?
Phishing problems. Our users are learning to check before they click.
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