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2,303 reviews
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External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

KnowBe4's Platform creates a great environment for any size IT team

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
I could spend hours talking about how well this platform is laid out. However, the brief is this: Their customer service is excellent, the features they have for not only phishing coaching, training and prevention, but new features like logging, and live coaching delivered to email, teams, or other chats.
What do you dislike about the product?
Its really hard to find a negative about KnowBe4's platform. However, the cost is probably the toughest, but only for smaller businesses starting out. Overall the value is fantastic due to the amount of personalized help you get from their staff.
What problems is the product solving and how is that benefiting you?
Coaching and training on all current phishing topics alone makes this platform worth it. our organization is better due to the well planned out testing and training that knowbe4 has.


    Fernando B.

great experience

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
the diversity of the themes, the quality of the materials, the ease of contacting support.
What do you dislike about the product?
I don't see any improvements for the environment that are relevant.
What problems is the product solving and how is that benefiting you?
helping in compliance with regulatory bodies


    Automotive

KnowBe4 is effective for rapidly setting up a functioning security awareness training program.

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
The large selection of ready-to-use training content.
What do you dislike about the product?
Nothing. KnowBe4 is a top class service.
What problems is the product solving and how is that benefiting you?
Operating an effective security awareness program and testing platform.


    Government Administration

My Experience with KnowBe4

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
The phish training and simulated emails have been outstanding. With the clicker training, those users who are struggling with clicking on emails are getting the additional training they deserve.
What do you dislike about the product?
I have found no downside to the training. I was talking to our VCISO yesterday and he was commenting on how much he liked the KnowBe4 platform. I am happy with the product.
What problems is the product solving and how is that benefiting you?
Since we have been victims of ransomeware on 2 separate occasions due to users clicking on email attachements, we needed to find a way to provide training on what red flags to look for,


    Pranav J.

Knowbe4 Training platform

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
The user interface is easy to use and navigate around
What do you dislike about the product?
Training is quite limited in the gold tier. There should be more training design for all tiers
What problems is the product solving and how is that benefiting you?
It really helps us to do policy training, security awareness training, do awareness check on employees using vishing, phishing techniques


    Youssef M.

Great automation tool for E-Learning and compliance phishing training

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Automation is my favorite part. I can easily automate new campaigns for my end users, and also ease of use. the "Clone" function also saves me alot of time instead of re-creating the alerts section when lunching new campains.
What do you dislike about the product?
I don't really dislike anything about it. I would say that more opportunity lies in the automation engine that can be utilized. Like email analysis and give you more insight on what end users receive such as "This person from HR received 10 emails about "Crypto" "
What problems is the product solving and how is that benefiting you?
Compliance and automation. I can easily be compliant with current regulations and know that I have up-to-date information and content that I can trust. I enjoy the phishing and reading about what different campaigns were launched.


    Justin S.

Great Software for Learning How to Protect Against Phishing Attacks!

  • November 14, 2022
  • Review provided by G2

What do you like best about the product?
KnowBe4 is leading-edge training software, and changes and learns from the users it targets to supply Phishing prevention training at a great price! Countless users now know how to handle Phishing emails correctly because of this software, thank you KnowBe4!
What do you dislike about the product?
I don't dislike anything about this software, keep up the good work! I guess the only thing I dislike is the fact I get phone calls from users reporting their Phishing emails to me, but once again, this means KnowBe4 is doing its job!
What problems is the product solving and how is that benefiting you?
KnowBe4 is helping to keep our network safe! It's not only benefitting me by keeping the devices and the network safe, but it is also benefitting every user by making sure they're trained correctly about Phishing.


    Oscar C.

Moduslink IT Security and Compliance team

  • November 14, 2022
  • Review provided by G2

What do you like best about the product?
Training content is clear, updated and useful for users, quizzes are well constructed and training goal, in general, is met, also different languages options are great.
What do you dislike about the product?
It is difficult to create training from zero; it seems like additional software or developers must work to make the custom training files and that is an additional cost
What problems is the product solving and how is that benefiting you?
Employees better understand security measures in the company and their role as the first line of defense regarding IT Security. Also, the IT risk overall score is used in Board presentations.


    Anjali R.

Very user friendly portal, great campaigns for phishing tests and user training mods.

  • November 14, 2022
  • Review provided by G2

What do you like best about the product?
The reporting aspect has great variety .
What do you dislike about the product?
Sort the mods from newest to oldest. Have to spend a little time looking for the right mods even after filters applied.
What problems is the product solving and how is that benefiting you?
User awareness on the different types of phishing scams and being able to track the users growing knowledge


    Taylor B.

Feature rich and great support.

  • November 14, 2022
  • Review provided by G2

What do you like best about the product?
The variety of awareness training options to use for different expertise levels of our staff.
What do you dislike about the product?
The console can be challenging to navigate because it has so many features.
What problems is the product solving and how is that benefiting you?
Knowledge gaps for phishing.