KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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'Hooked' on KnowBe4
What do you like best about the product?
The engaging training content that we can use for training.
What do you dislike about the product?
no way to take action on the information provided in monthly reports
What problems is the product solving and how is that benefiting you?
CyberSecurity training and compliance
I am enlightened
What do you like best about the product?
Training sessions offer insight into current happening in the tech security world
What do you dislike about the product?
I like everything, especially the interactive training sessions
What problems is the product solving and how is that benefiting you?
I can better protect our sensitive information for my job security and others in my company.
Security awareness training using KnowBe4
What do you like best about the product?
It's easy to use, friendly and has lots of content that engage users.
What do you dislike about the product?
Sometimes configuration issues are not that easy to fix.
What problems is the product solving and how is that benefiting you?
It shows our users how to tell a fake email from a real one. They are becoming more analytical and not reacting.
Powerful and User Friendly Security Training Platform
What do you like best about the product?
Both training and phishing awareness campaigns are highly customizable and provide robust auditing mechanisms. The training material provided by the platform covers a wide variety of topics, with some being quite engaging and enjoyable for users ("Inside Man" in particular). Custom content is easily brought into the platform to cater to unique training requirements.
What do you dislike about the product?
A few minor nuanced features are missing (e.g. when sending out "Security Tips & Tricks", there isn't a way to track which specific newsletters have previously been sent out, making it difficult to avoid double-sending content if you have to modify a campaign or create a new one), which would be nice to have, but not required.
What problems is the product solving and how is that benefiting you?
The primary use case is (as the name suggests) security awareness training for our users. KnowBe4 provides a platform that allows us to do this easily, effectively, and in an auditable way.
KnowBe4 Game Changing Security Awareness Platform
What do you like best about the product?
The platform's ability to perform weekly testing has really got our users used to not clicking on dodgy links in emails. This has led to a dramatic decrease in our overall phishing score.
What do you dislike about the product?
I would say there isnt that much to improve on. The Modstore content, if you are not on the diamound package, is a little limited, especially languages-wise. We are still on Gold and platinum, but we may have to move to Diamond next year to get better language support and unlock new content for our users.
What problems is the product solving and how is that benefiting you?
It's solving the "user" issue. We spent a lot of time and money investing in the latest tech and software to ensure our users are secure and get the best experience. We realised that we are still vulnerable without improving our "Human" firewall. Knowbe4 achives this nicely.
Security Training was impressive
What do you like best about the product?
The demo session helped me understand more and gave me a better perspective.
What do you dislike about the product?
I don't find anything in particular. However, some general extended topics made me feel unimpressive.
What problems is the product solving and how is that benefiting you?
It made me aware of some easily affectable vulnerabilities.
KnowBe4 review 2022
What do you like best about the product?
As a 7 year customer we love KB4, we use the PAB, Second Chance, PER, KCM and are a diamond lever subscriber. It’s easy to use, track and report to management. There is an amazing amount of content. The Kevin Mitnick videos are a great help to show users how an actual hacker can breach a system.
I love that I can train a new employee in KB4 in a few hours for them to be productive.
I love that I can train a new employee in KB4 in a few hours for them to be productive.
What do you dislike about the product?
We are required to do 5 hours of training a year. The Videos are short 5-10 minutes. I would be helpful if there were some modules that were longer, or groups of videos that were in a single setting. Downloading 40-50 videos to upload to our LMS is very time consuming.
Phish Rip for on prem Outlook/Exchange would be an amazing option.
Taking psm.knowbe4.com out of the header. Some of our users figured out that adding an outlook header rule to delete simulated phishing emails is easy to do.
Having a leaderboard for individual users and not just groups would make the gamification better.
In PER being able to assign to an analyst and add pictures or notes to multiples would be helpful.
Mimecast integration to block senders would be a great option.
KCM needs a much better way to do questioners. Being able to do nested questions is a must. Also a percentage gauge on a requirement Met, Partially Met, Not Met doesn’t really tell me where I’m at.
Phish Rip for on prem Outlook/Exchange would be an amazing option.
Taking psm.knowbe4.com out of the header. Some of our users figured out that adding an outlook header rule to delete simulated phishing emails is easy to do.
Having a leaderboard for individual users and not just groups would make the gamification better.
In PER being able to assign to an analyst and add pictures or notes to multiples would be helpful.
Mimecast integration to block senders would be a great option.
KCM needs a much better way to do questioners. Being able to do nested questions is a must. Also a percentage gauge on a requirement Met, Partially Met, Not Met doesn’t really tell me where I’m at.
What problems is the product solving and how is that benefiting you?
Our PPP is don’t to under 2%, we have aggressive campaigns an create allot of our own templates.
KnowBe4 needs to be part of your IT Security portfolio
What do you like best about the product?
KnowBe4 contains a vast library of interactive training videos that are constantly updated to reflect trends in security. The training modules engage users in exercises that validate the learning objectives. Many have quizzes that summarize the training and provide a mechanism to validate if your users pay attention and grasp the content. The phishing email setup contains advanced functionality to simulate phishing and spear phishing attacks. The advanced options challenge your users and drive home the training modules. If a user engages in the simulated attack, targeted videos provide training to re-enforce awareness.
What do you dislike about the product?
KnowBe4 continues to add new content functionality that provides value to our organization. However, it will add time to educate your administrators of KnowBe4 to maximize its use. To assist, KnowBe4 assigns an account manager that walks through the setup and configuration.
What problems is the product solving and how is that benefiting you?
KnowBe4 is the primary tool to educate our staff on phishing, spear phishing, and other tactics used by hackers. It is part of our security portfolio to protect our company from email and text-based attacks. The phishing simulation represents our organization's most significant cultural change to adopt a security awareness culture.
QED
What do you like best about the product?
The ease of use and templates. The training videos also.
What do you dislike about the product?
Reports aren't as customizable as I would like for them to be.
What problems is the product solving and how is that benefiting you?
It satisfies our DOD compliance
Great tools and support.
What do you like best about the product?
KnowBe4's security awareness training is very helpful to us because it not only gives us templetes and tools to start with, it also provides us with the opportunity to create our own custom items to give a better representation of what we would actually see come through our email.
What do you dislike about the product?
The only downside that we are currently experiencing is more from our side than KnowBe4. I recently took over responsibilities and have reinvigorated the training program within the company. This has caused some users to be a little too vigilant when utilizing PAB. I am confidant that with more consistant and continued training of all our users I will see better response.
What problems is the product solving and how is that benefiting you?
The KnowBe4 Security Awareness Training is allowing us to continue to teach all our users things to be aware of and watch out for. This keeps everyone thinking about what is in an email before just clicking on a link or responding.
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