KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KB4 - Fantastic products and top notch support
What do you like best about the product?
Ease of use, tons of training options including state and regulation required training. Automated processes to set and forget, AD integration, great documentation, superior and very personal support. Ability to export training to other LMS, great newsletters and collateral for visual awareness at remote facilities.
What do you dislike about the product?
Nothing comes to mind with the Security Awareness Product.
What problems is the product solving and how is that benefiting you?
Compliance and contractual obligations are met. Phish testing has improved awareness greatly. Employees take an interest in the material and it shows in their communication and actions.
Security Awareness
What do you like best about the product?
It is straightforward and hits all the main points. It does not take a long amount of time to complete the training. The information is current and relevant. It is the best security training product we have used.
What do you dislike about the product?
I do not see any downsides to using this solution. The product hits on all the major vulnerabilities end users can encounter. It is a great product that seems current with todays environment.
What problems is the product solving and how is that benefiting you?
This training benefits our company by educating our work force on how to keep our data work place secure. Our end users are very proactive now after completing the training course.
Testing and training are effective.
What do you like best about the product?
Fake Phishing emails increase the focus on detecting this type of issue.
What do you dislike about the product?
Completing testing after clicking on a test link takes time but it does force the user to focus on the issue prior to clicking on links.
What problems is the product solving and how is that benefiting you?
It helps raise awareness for Phishing scams.
The application has all the features and functions you would want plus the support is fantasic.
What do you like best about the product?
KnowBe4 keeps turning out new content which allows us to push new information to users so they do not get bored with the material.
What do you dislike about the product?
They have everything you need out of the box.
What problems is the product solving and how is that benefiting you?
KnowBe4's application and consistent information flow allow me to pass current information to my users as well as see how the company as a whole is doing to ensure its vulnerability is minimized.
Automation and content is top notch!
What do you like best about the product?
Automation, you can set up a campaign and have it run all year with users added and removed from training as they complete it. they also have plenty of content to give the users. Also, our account rep is amazing, Kudos to Jimmy!
What do you dislike about the product?
Nothing, the platform works great! If you are looking for a product this is the one you need!
What problems is the product solving and how is that benefiting you?
User risk! We can clearly see a reduction in our click-prone percentage.
the training covered a lot of information that I need or help me to understand in all areas of IT
What do you like best about the product?
Like I mentioned above it provided me a lot os information that I need in my IT area and also helped me in another area that I did not know.
What do you dislike about the product?
would like more training provided to everyone in this group
What problems is the product solving and how is that benefiting you?
Cyber attacks
Great Product for a busy client
What do you like best about the product?
I like that you can be as involved as you like in the product or you can automate this and have it run smoothly. It will also generate reports to keep you in the loop with graphics for leadership.
What do you dislike about the product?
I have not come across anything I dislike.
What problems is the product solving and how is that benefiting you?
This is providing awareness to a company that grew overnight and did not understand the concepts of IT Security. It has reduced our risk rigor
Best user training tool out there
What do you like best about the product?
Content, the flexibility of its delivery, and reporting are the best parts of KB4's training tool.
What do you dislike about the product?
Online KB articles can be kept with times a bit better, but it is not a deal breaker. Their support team is knowledgeable and is always responding promptly.
What problems is the product solving and how is that benefiting you?
It is addressing that weakest link issue, human error due to ignorance. We have had a dramatic reduction in users getting phished. Now, they can better identify malicious email messages and have a better tool to report them using KB4's PAB, phish alert button. This also helps with phishing simulation testing campaigns, PAB reporting is intercepted by KB4 and we never see individual reporting. Instead, KB4 is compiling a report for phishing simulation campaign results.
Great security awareness training ... applicable content for all levels of users
What do you like best about the product?
The reporting feedback is excellent, and there's almost always something available that's relevant to your company.
What do you dislike about the product?
I know it's difficult, but keeping fresh, current content in the videos and other materials is very important.
What problems is the product solving and how is that benefiting you?
We are committed to annual employee security training and KnowBe4 makes that easy to send out and track. We feel in a position of less risk from phishing, etc. because of the training and topics exposed to our employees.
Reinforce the on-line Security Awareness
What do you like best about the product?
The organization of the training material and the examples
What do you dislike about the product?
Probably instead of emphasizing on terminologies, providing more examples and real life cases.
What problems is the product solving and how is that benefiting you?
An annual training helps me keep up the on-line security awareness - reinforces my existing knowledge and also allows me to learn new things.
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