KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 is the best way we've found to try to strengthen that weakest link that is human nature.
What do you like best about the product?
KnowBe4 helps us educate and train our users so that they don't fall for phishing scams or any of the other risks to security.
What do you dislike about the product?
I don't see a downside, it's worth the price for us.
What problems is the product solving and how is that benefiting you?
It's reducing risks to the business.
Better and Cheaper Than Most
What do you like best about the product?
Fairly intuitive interface. Broad spectrum of modules that range in time and engagement.
What do you dislike about the product?
They could benefit from creating learning modules are have game mechanics to engage users better.
What problems is the product solving and how is that benefiting you?
It solves the problem of getting users to be able to consciously identify email and phone scams. More awareness keeps these scams at the forefront of their minds.
Amazing service
What do you like best about the product?
Great support, very high-quality service. You can customize emails, and tailor training/phishing campaigns. Our KB4 rep is extremely helpful. KB4 is also extremely easy to set up and use. Very detailed instructions that are easy to follow. The service is set up and forget :)
What do you dislike about the product?
Nothing. I am extremely satisfied with it :)
What problems is the product solving and how is that benefiting you?
It allows us to address the human factor of the cybersecurity and helps our company protect itself
Amazing Product
What do you like best about the product?
I enjoy the methods of training KnowBe4 has to offer which in turn helps for the retention of material for our end users.
What do you dislike about the product?
I love this product but I do wish they would not have gotten rid of the Phone phishing tool they had as I found it to have value when we tested but unfortunately was missing when we purchased.
What problems is the product solving and how is that benefiting you?
KnowBe4 is helping to solve the issue of curiosity meaning they are helping our end users to stop and think about the email they received.
Great for our Company
What do you like best about the product?
KnowBe4 makes it easier for our employees to understand the risks and what they can do to stay safe.
What do you dislike about the product?
The only downside to this training (and others like it) is that it can come across as "cheesy" or "over the top" at times.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps us stay safe by providing our associates with the knowledge to be vigilant in an ever-changing digital landscape.
Nice and effective
What do you like best about the product?
Well designed and to the point, customised module as per needs
What do you dislike about the product?
it must be more technical and should have some different level of training. some training can be designed to have difficulty levels as per role
What problems is the product solving and how is that benefiting you?
making us more aware of the security landscape
Intuitive user interface, generally good training content and strong phishing simulation tools
What do you like best about the product?
The user interface is intuitive and easy to use. Most of the training content (with a few exceptions) is good, and the phishing simulation functionality is fantastic.
What do you dislike about the product?
As a standalone training/phishing simulation product, the pricing does not always compete with other email security vendors, especially when already taking multiple products from a competitor.
What problems is the product solving and how is that benefiting you?
Helping us fulfill regulatory & audit requirements for various pieces of security training, and carrying out phishing simulations across our user population to identify high-risk users where additional training may be beneficial.
Informational Security
What do you like best about the product?
We've used Knowbe4 to train a huge group of our staff on the best security practices to follow to avoid being scammed mainly through phishing.
What do you dislike about the product?
The frequency of new content given the dynamics of security.
What problems is the product solving and how is that benefiting you?
We avoided a lot of phishing attacks from the training we've got from knowbe4
I appreciate the training videos, but...
What do you like best about the product?
They are informative and help to spread the information to our employees.
What do you dislike about the product?
They really need to have some comic relief in them to keep people interested in the material or require a webcam to see if their eyes wonder (extreme).
What problems is the product solving and how is that benefiting you?
It is solving our required training for the city, but we don't have anyone holding employees accountable for completing it when managers don't even complete it!
Easy to use comprehensive security awareness training program.
What do you like best about the product?
KnowBe4 provides an easy to use training program for both the administrator and employee. They provide fresh content and and incorporate current events in phishing templates.
What do you dislike about the product?
Would like to see more content provided for training and awareness as well as for newletters and posters.
What problems is the product solving and how is that benefiting you?
Using the program keeps us compliant for our cyber insurance and keeps security top of mind for employees.
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