KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,237 reviews
from
External reviews are not included in the AWS star rating for the product.
Know your staff Be4 they break something.
What do you like best about the product?
Very granular detail that allows fully customizable interaction with staff through amazing and very convincing phishing emails.
What do you dislike about the product?
So many options, you can get lost customizing but account managers do a wonderful job of getting your organization running and slowly ramping up.
What problems is the product solving and how is that benefiting you?
Staff are much more careful with their email, attachments and answering questions online. The KnowBe4 platform has saved uncountable hours of cleanup by training staff to be more wary of all emails.
Recommendations to others considering the product:
This service will give you an in depth look at all employee's tendencies and what will give them an urge to click on. The video tutorials have been a great asset in helping staff understand how email can affect everyone in the organization and has helped them be more evaluative with email, links and information.
World Class Cyber Security Training
What do you like best about the product?
KnowBe4 Security Awareness Training is comprehensive, user-friendly and runs on auto-pilot once set up and configured. It has taken the burden off of our IT Department to ensure our users are prepared for ever-evolving cyber security threats. The newsletters are informative and allow us to keep our user-base informed and prepared. The Phishing tests are effective in keeping threat awareness high.
What do you dislike about the product?
Occasionally the training videos have issues playing in Safari browser.
What problems is the product solving and how is that benefiting you?
Equipping users to be human firewalls has been huge.
Great training tool for employees
What do you like best about the product?
Using phishing campaigns and training videos to teach employees
What do you dislike about the product?
Phish ER is cumbersome. Could perhaps be simplified
What problems is the product solving and how is that benefiting you?
Training employees not to fall for phishing techniques.
KnowBe4 improves awareness
What do you like best about the product?
Our users are less complacent about cyber security and more knowledgeable about their role in protecting us from threats.
What do you dislike about the product?
No identified downsides in improving cyber security awareness.
What problems is the product solving and how is that benefiting you?
Our users have an improved skepticism as applies to emails, links, and attachments.
Recommendations to others considering the product:
This is a great product and the support is outstanding.
Amazing platform all around, one of my best tools I use for my job
What do you like best about the product?
KnowBe4 has every feature I need, anytime I think about trying to do something within the platform the feature is always available.
What do you dislike about the product?
Group management is my biggest gripe, I wish I could add users to a group from either their user page or the Group page itself. Feels kind of intuitive.
What problems is the product solving and how is that benefiting you?
First is of course security training and awareness. Putting sample phishing emails in front of my users on a monthly basis is incredibly helpful on so many levels. We also use KnowBe4 to distribute other custom training modules for new hires.
Recommendations to others considering the product:
KnowBe4, unlike most products I've found offer both phishing tools as well as training modules. Their training modules are absolutely amazing and you can choose from a wide variety of content to meet your company's needs. They also do a really good job of keeping both the phishing and training material up to date and fresh.
KnowBe4 is a great tool for IT Security management professionals
What do you like best about the product?
KnowBe4 not only trains users on how to identify and handle potential security threats, but it gives organizations the confidence to know how well their organizational resources are responding to their training and retaining important knowledge. This is partially done through a series of sophisticated ongoing test email campaigns. It is one thing to learn how to spot and remove potential security threats, but entirely another to be able to act on them in a safe and controlled test fashion to ensure complete comprehension of the training material. Those who don't respond effectively to training and subsequent test emails are automatically enrolled in remedial training.
What do you dislike about the product?
KnowBe4 requires significant time to learn for administrators. It is not difficult to learn, but it has many modules. IT Administrators will need to set aside uninterrupted time to work with it and learn how to use the many features it offers. KnowBe4 representatives are very good about providing ongoing training and and assistance when needed. In addition, some users may push-back or refuse to do the training. There might be complaints that the training takes too much of their time even if it only takes 10-15 minutes to do. That is why it is important to have 100% backing and support from Human Resources and Executive Management to help reinforce that the training is compulsory for the good of the individual and the organization.
What problems is the product solving and how is that benefiting you?
The primary problem we addressed with KnowBe4 was to have users hands-on trained on how to identify phishing emails or suspicious file attachments. This is critical because even if a company has the most advanced IT security in place, internal users can still cause IT security problems if they unwittingly bypass internal security controls. KnowBe4 was instrumental in training our users how to spot suspicious emails and how to respond and handle them appropriately. It gives IT security administrators the peace of mind to know their users are on the look-out and understand how to detect a potential security threat. KnowBe4 reporting also helped us to measure the results of training using metrics that can be applied as key performance indicators to see what levels of improvement have been achieved before and after each training cycle.
Excellent content at the level that my users were currently at.
What do you like best about the product?
There were a number of different topics for training. I liked this module because it showed common trends and topics that tested my users to think about security. I really liked that there was a test at the end that allowed the user to see if they fully understand what they learned. I also liked that I was able to set a pass rate (you had to get 8/10 questions right to pass). The staff is always helpful if I have questions or need some help in setting up new training.
What do you dislike about the product?
I can't think of anything that I disliked about the training modules nor any downside to using them.
What problems is the product solving and how is that benefiting you?
In the State of Ohio, we have a law that limits our liability to any breaches if the company can prove that they train their users. By using KnowB4's security training, we satisfy the law if we experience any breach.
Great CyberSecurity Training System
What do you like best about the product?
Complimentary training modules, built in LMS, phishing campaigns, Dark Web scans and great reporting
What do you dislike about the product?
Would be great if Risk scores could be customized by company hierarchy (VIPs getting higher risk multipliers), would be nice if the Dark Web scans are incorporated into the dashboard
What problems is the product solving and how is that benefiting you?
Training end users during the work from home period at their own pace, measuring and reporting on training. End users ask more educated questions, new users are immediately added to the training program and don't need to wait until next quarterly training session.
MHI Knowbe4 Review
What do you like best about the product?
The ability to send out training with the Phishing test
What do you dislike about the product?
Need more capability in additional and tracking your own training. Would like for the Phishing button to be able to have better interaction with other then testing phishing emails.
What problems is the product solving and how is that benefiting you?
Phishing testing and user Cyber training.
Good quality product for the price
What do you like best about the product?
We like the ease of use and general layout of the product and features. It is easy to get started and start testing users quickly.
What do you dislike about the product?
More variety in the content of training materials would be appreciated. With recent COVID-19 developments and people working from home, that has introduced a good amount of variety, however more creative modules would be nice. Also more testing and "pass/fail" modules would be nice.
What problems is the product solving and how is that benefiting you?
We did not have a security awareness program in place before KnowBe4, and this has filled that hole. This has made us more confident in our cyber security. We have realized that we need to do more and invest more into user awareness.
showing 1,691 - 1,700