KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Most responsive and relevant content and support.
What do you like best about the product?
Their content is very good, relevant and precise.
What do you dislike about the product?
at this point there is nothing that I have disliked with KnowBe4.
What problems is the product solving and how is that benefiting you?
Phishing awareness - we have seen a significant drop in users clicking on links within websites. We now have employees who are able to identify suspicious mails, and report them accordingly.
Recommendations to others considering the product:
Highly recommended. Introduce this to your employees and they will love it.
Excellent Security Awareness Training Materials
What do you like best about the product?
It’s hard to describe what I like best, but here goes. Excellent training materials that are updated annually that are right on the point. The majority of the employees love the content. KnowBe4 strives to improve its content and services.
What do you dislike about the product?
Can’t really think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
Compliance training and phishing training.
Recommendations to others considering the product:
Great product at a superb price
Entertaining videos but platform reporting not so flexible
What do you like best about the product?
The video content is entertaining and freshly updates.
What do you dislike about the product?
Some of the videos have repeat content. The reporting is very inflexible and looks outdated.
What problems is the product solving and how is that benefiting you?
Annual and new hire security awareness training
Recommendations to others considering the product:
Make sure you understand that they do not have real user integration with GSuite. They will claim that they do when purchasing but in reality, you will still need to import users manually into the system via a spreadsheet and then keep track of all of them when they are adding to all of the modules.
High value security training platform
What do you like best about the product?
The training is engaging, practical and actionable. Non-technical staff will be able to easily learn the necessary topics
What do you dislike about the product?
So far, no issues, the platform has been really good
What problems is the product solving and how is that benefiting you?
Training of all staff on security awareness and social engineering
Recommendations to others considering the product:
See if you can get a free trial to view the training as it is very good
Really solid security training and simulated phishing platform
What do you like best about the product?
The quality of the online training. It includes videos with Kevin Mitnick who is knowledgeable and entertaining.
What do you dislike about the product?
The phishing emails can be tricky to configure so that they are not flagged as spam tipping off your users.
What problems is the product solving and how is that benefiting you?
Increase security awareness across the company
Recommendations to others considering the product:
Strongly suggest trying this product. The training alone is worth it plus you will get additional modules such as simulated phishing which is useful to reinforce what is covered in the training.
Best way to keep your users in check.
What do you like best about the product?
The ability to have the simulated emails sent on schedules while still randomized and automatically have users who fail to recognize phishing emails be entered into groups that are then force to retake video lessons on what to look for in emails. I think this is a great feature to keep users constantly on their toes and prepared.
What do you dislike about the product?
I would say the one thing I dislike the most about knowbe4 is that you can't update a video on a plan without having to recreate the whole thing. I find that really frustrating if you just want to update it but don't want to have to create a new schedule or event.
What problems is the product solving and how is that benefiting you?
Email, Password and Security Training so far. The users are becoming much more aware of websites as well as the emails they receive and the files they use. In ways that I couldn't get through to them.
Recommendations to others considering the product:
KnowBe4 is really good at keeping your users up-to-date with video training and being able to document who watched it and who failed to as well. Keeping users trained in safegaurding your network from bad emails as well as other things. The video training goes into other categories even goes deeper. The set it and forget it aspect of the campaigns is nice because you can just go back to see the results later but they will run as scheduled within large or small date spans.
I have really enjoyed using KnowBe4.
What do you like best about the product?
For us, the two most useful items in KnowBe4 are the phishing campaigns and the training modules.
What do you dislike about the product?
It is difficult to extend the length of time for the training campaigns. Also, there aren't enough phishing emails in Mandarin.
What problems is the product solving and how is that benefiting you?
We have been able to educate the company on what to look for in phishing emails.
Recommendations to others considering the product:
I would recommend the Diamond level subscription.
So far, so good
What do you like best about the product?
There are so many realistic phishing emails that can be tailored to your organization and industry. It makes a great learning tool.
What do you dislike about the product?
I wish it were a little easier to create your own phishing emails from scratch.
What problems is the product solving and how is that benefiting you?
Awareness. There are numerous technologically challenged individuals in our organization that are learning how to spot questionable emails.
Can't Do Enough
What do you like best about the product?
Easy to run campaigns to help elevate your staff's awareness of the latest security risks and keep reminding them of the various attack points.
What do you dislike about the product?
Knowing that it's a matter of time that something real does get past, just the fear that this could be the one, but KnowBe4 is helping us constantly.
What problems is the product solving and how is that benefiting you?
Training staff of all levels and experience of the dangers of attacks, helps both at work and in their personal lifes.
Outstanding Product
What do you like best about the product?
I have been a customer for many years and they never stop enhancing the product. The wide range of phishing test emails and the ability to randomize ensure the users can't distinguish between real and test emails.
What do you dislike about the product?
I have certain required trainings and other optional trainings. These groups are not clear to employees with the "My Training" design. I have a number of people that take them all. Not a bad thing from an IT perspective but their supervisor often calls to complain about the hours of training. We make it clear in their welcome email but many don't read it.
What problems is the product solving and how is that benefiting you?
The combination of the training and the phish tests has significantly reduced our exposure to dangerous emails.
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