KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Highly recommend
What do you like best about the product?
I’ve been in IT for a long time, and I can confidently say this infosec training platform stands out from the crowd. It’s incredibly intuitive and versatile, making it easy to tailor learning to real-world needs. The pricing is refreshingly affordable without compromising quality. What truly sets it apart, though, is the support community—active, knowledgeable, and always willing to help—and the user conference, which is hands-down the best I’ve ever attended. A must-have resource for any serious organization looking to take information security awareness seriously.
What do you dislike about the product?
Initial platform support will be via email mainly.
What problems is the product solving and how is that benefiting you?
It provides another way to bring about security awareness while keeping it fun. The AIDA add-on allows for policy quizzes as well.
Training to be a Human Firewall
What do you like best about the product?
Content by domains and the strategy for developing information security education, reports and custom phishing test.
What do you dislike about the product?
Lack of customized reports and advance communication of configuration changes.
What problems is the product solving and how is that benefiting you?
The awareness level increased by 25%, reaching 90% in identifying security risks.
User security awareness has increased ten fold!
What do you like best about the product?
The console is very easy to navigate and their is a great amount of content to choose from. If you are struggling to find relevant content KB4 has content specialists that can make recommendations.
What do you dislike about the product?
I would love to see some more granularity and control over the experience for USB Attack Campaigns.
What problems is the product solving and how is that benefiting you?
We have seen a substantial increase in security awareness in our employees. This is incredibly beneficial when your traditional email security fails and the end users need to make a call. Without KnowBe4's incredible training content we would be in a very different position then we are today.
Best cybersecurity awareness training for the employees
What do you like best about the product?
The improvement in phish prone percentage of users has been tremendous ever since we started using knowbe4. We went from over 50% down to almost 0%. The best part is that user are really careful and when in doubt forward questionable emails to IT.
What do you dislike about the product?
It's an amazing product with no negatives
What problems is the product solving and how is that benefiting you?
Knowbe4 provides awareness training to our employees which in turn helps to keep our organization safe
I've had experience with several SAT platforms and KnowBe4 is the best!
What do you like best about the product?
The wide range of training modules available and the simulated phishing attacks where I can create my own attack specific to my most critical users.
What do you dislike about the product?
I haven't found anything that I dislike.
What problems is the product solving and how is that benefiting you?
Raising awareness has always been my goal. KnowBe4 provides educational and entertaining training that engages the user and helps grow their awareness.
Amazing Product and Support!
What do you like best about the product?
I really love the content, the overall ease of the product as well as the relevant data. The ability to track training is a huge plus. With the integration into the KnowBe4 platform, it gives me a comprehensive overview of my end user security risk.
What do you dislike about the product?
There is not much we dislike. The product works very well. The only small issue would be the physical USB tests could use some enhancements.
What problems is the product solving and how is that benefiting you?
The ability to gain visibility into me end user security risk at a phishing and training level.
Entertaining, efficient, and great support
What do you like best about the product?
We've been using KnowBe4 for a few years to manage approximately 3000 users. They are constantly adding new content, updating existing content, and considering user feedback via the KnowBe4 community to improve the platform. I like that the training material is straightforward, and that they have a very large library from which to draw a variety of training materials to keep things fresh and varied for a wide audience. It's nice to be able to send out a training that I know isn't going to bore people to death, and the reporting and information available for all users is excellent. The automated features for setting up groups and training save time, and when I get stuck or have questions the support team is attentive, our account manager is friendly and has a wealth of resources, and the knowledge base is extensive.
What do you dislike about the product?
I do wish a few more of the features that are in some of the add-ons were available in our subscription, but I understand these things take additional development and support! When we do run into issues with a product we can see that they're actively working to improve it, and the fix always comes along eventually.
What problems is the product solving and how is that benefiting you?
We're able to use KnowBe4 to send out simulated phishing emails to help our associates practice, run training programs, and evaluate current levels of security.
Excellent training
What do you like best about the product?
It goes over many types of scams/phishing and prepares the user for identifying and dealing with dangerous emails. They have a lot of test campaigns that cover a variety of possible scam interactions.
What do you dislike about the product?
It can only do fake phishing emails, eventually someday it needs to be able to do callback training and long-con scam training.
What problems is the product solving and how is that benefiting you?
It helps get the whole company trained to identify and avoid phishing scams.
Dipping my toes in...
What do you like best about the product?
There are so many more things built into this program than I ever imagines, and I am still learning what all it can do. I like the variety of training available and the prompts for ways to further reinforce our cybersecurity culture.
What do you dislike about the product?
Anything I initially disliked came from a lack of understanding about the program, and that is now being corrected. I inherited the admin position from someone who had not really dived very deep into KB4's capabilities.
What problems is the product solving and how is that benefiting you?
It is helping our employees become more aware of what to look for - not only in phishing emails, but in scam situations in general. It also gives us a great launching off point when doing training to be able to utilize the resources we've been provided.
Global modules for a global program
What do you like best about the product?
While leading a global human risk reduction program, one of the biggest challenges is finding training available in a lot of languages. KnowBe4 offers a huge library of training with an array of types.
What do you dislike about the product?
The one dislike is the speed in which some of the key topics such as AI and Dark IT workers is released.
What problems is the product solving and how is that benefiting you?
The training is helping solve negative behavior problems while offering fun, interactive modules.
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