KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Phishing our staff really helps raise security awareness
What do you like best about the product?
Being able to send phishing messages to staff (and being able to customize them before I send.)
Good training videos and courses - they also have quizzes that staff seem to tolerate or even enjoy.
Helpful security tips periodically emailed to staff. There are a few dozen of these that reinforce the security training tips they have already learned from the videos.
Good training videos and courses - they also have quizzes that staff seem to tolerate or even enjoy.
Helpful security tips periodically emailed to staff. There are a few dozen of these that reinforce the security training tips they have already learned from the videos.
What do you dislike about the product?
It isn't over the top, but your account executive will want to talk to you a lot. Both with phone calls and emails. But they are always nice and try to be helpful. I'm not a fan of having a new window open whenever I visit the homepage and login. I can't think of any other website where I go to login and a new tab opens. Not a big deal, but weird.
What problems is the product solving and how is that benefiting you?
Our staff are much more aware of the risks of clicking on links in emails. They actual enjoy trying to figure out if phishing messages are from me or not. They also don't complain much about taking the security courses. I have them watch videos first, then there are some quizzes to ensure they are really paying attention. Staff have mostly told me they appreciate the trainings.
Recommendations to others considering the product:
The risks of not providing security awareness and security training to your staff are too high to not use a service like KnowBe4 in my opinion. I haven't used any of the competing companies, however.
Easy to use and extremely helpful in training users
What do you like best about the product?
How easy it is to use and setup so that I can set it and forget it for a time so I can work on other projects while keeping our end user's up to date on the latest threats.
What do you dislike about the product?
I would like to see better graphics with some of the training videos.
What problems is the product solving and how is that benefiting you?
My IT team no longer spends the majority of their time remediating a user's machine due to clicking on an e-mail. The number of reports of employees catching "bad" e-mails is at least 10 to 20 a day.
A substantive, nicely packaged cyber-training/awareness solution with great reporting tools.
What do you like best about the product?
It's centralized cloud-based management dashboard and features available.
What do you dislike about the product?
Somewhat clumsy workflow with the Customized Logo/Branding aspects initially, for templates and default communications.
What problems is the product solving and how is that benefiting you?
Enforcing internal security policies and enhancing/modernizing staff's awareness of threats faced with modern technology.
Recommendations to others considering the product:
Solid product and current with available ready support on all fronts.
Great tool to keep employees educated, tested, and accountable from cyber threats
What do you like best about the product?
The Phishing test from Knowbe4 give us valuable insight into the security awareness level of our employees. We can target additional training to employees who fail.
What do you dislike about the product?
The price of the solution is expensive and you want the top level for the best trainings.
What problems is the product solving and how is that benefiting you?
Monthly testing of our employees creates real metrics we can correlate to Security training modules.
Top Security Awareness training for companies with top notch support!
What do you like best about the product?
The KnowBe4 product is very easy to administer and the support is superb. If you are a busy IT Network or Security administrator and need a product to train your employees, this is it. We have been using Knowbe4 for four years with zero issues. They offer an easy way to do phishing simulations against your employee Inboxes with many different templates. They also offer some amazing free resources. Their training videos are straight-forward, easy for employees to understand, but effective and provides an simple way to report on what has been done.
What do you dislike about the product?
Honesty, I can't think of anything that I dislike about their company or product.
What problems is the product solving and how is that benefiting you?
No issues. We have been able to reduce our click rate on email messages with their product. It is amazing how much more our employees know about staying safe online now. Also, with their free resources, I am able to see who may be using their corporate email in personal spaces online and who is using weak password credentials.
Recommendations to others considering the product:
If you are required by law to provide security awareness training or want to help assist your employees in learning the best ways to keep your data safe, this is the product to use. KnowBe4 is a professional and innovative company. You won't be disappointed.
A shot in the arm for our users IT sceurity awareness
What do you like best about the product?
Phishing tests, on demand training and tracking of their efforts to tackle this. Account support who calls every so often and see show we are doing and makes us aware of new features and ideas we may not have grasped yet.
What do you dislike about the product?
As a UK IT manager, some of it is a bit "american"
What problems is the product solving and how is that benefiting you?
Makig users more aware of how they can get caught by phishing emails and improving their overall IT security awareness
Recommendations to others considering the product:
There are other security training bundles available from various vendors, but KnowBe4 seemd the most colourful and wide ranging. There was a number of price brackets available but personally i would recommend nothig less than the Gold/Platinum. The simulated phishing tests are awesome and help detect users most susceptible of being tricked and. We get all out new starters to do at least three of the mod store courses as part of their default induction process.
KnowBe4's product neatly integrates with Outlook and Active Directory so users can report phishing emails and new users are automagically added to the database of users requireing training. FAB!
KnowBe4's product neatly integrates with Outlook and Active Directory so users can report phishing emails and new users are automagically added to the database of users requireing training. FAB!
Great Product for Security Training
What do you like best about the product?
Easy to Use. Great Customer Service. Comprehensive Training. Thorough Dashboard. Shows all of your strengths and weaknesses.
What do you dislike about the product?
It's a very complex product, so without assistance, it could be difficult to maneuver.
What problems is the product solving and how is that benefiting you?
Security Training. Our employees are realizing how easy phishing is to come into our systems and are much more aware of security weaknesses. They report issues more often.
It has been very positive with everyone involved very professiona
What do you like best about the product?
All the different training programs available
What do you dislike about the product?
At this point nothing- we have been in partnership with Knowbe4 for over a year and we have had over 10 hospital sign up for your services- maybe the time it takes to get our check for our referral
What problems is the product solving and how is that benefiting you?
The staff is more aware of phishing and now ask before clicking
Recommendations to others considering the product:
Great education for your staff
Worked for Us!
What do you like best about the product?
KnowBe4 offers a lot of varied content. And for some of the content, there are several versions based on the amount of time one is willing to devote.
What do you dislike about the product?
The only downside I have found is sometimes it is hard to decide on which content to select as there is so much to choose from!
What problems is the product solving and how is that benefiting you?
We ran a test prior to delivery of training and over half the staff fell for a phishing email. After the training we achieved 100% compliance!! We took the content which was 45 minutes and delivered it in an interactive group session, where we showed the content on a large screen LCD monitor and added commentary of our own. We also had a laptop for each participant to follow along so they could do the exercises on their own to get the "credit" for taking the class. This format was very well received by the staff. Each session lasted 1.5 hrs and had a maximum of 6 "students". We ran 8 or 9 sessions and recently had one for new hires.
Throughout the year, I post helpful hints to all the staff, mostly taken from Stu's emails and Cyberheist News. We are planning a refresher
Throughout the year, I post helpful hints to all the staff, mostly taken from Stu's emails and Cyberheist News. We are planning a refresher
Recommendations to others considering the product:
Security awareness is an extremely important adjunct to the rest of the security measures an organization puts in place. For all those efforts, it only takes one user, clicking on that one email to defeat it all!
Long time user
What do you like best about the product?
I appreciate that the content is very fluid and progressive. Campaigns are harder and harder to determine the legitimacy. It does work.
What do you dislike about the product?
Pricing model is hard to determine. Lock this in with your account manager.
What problems is the product solving and how is that benefiting you?
Users are definitely aware of phishing and security risks. Campaigns generate hallway chatter on who fell for them and who didn't.
Recommendations to others considering the product:
Good product. Would recommend.
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