KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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IT Manager
What do you like best about the product?
The training my users are getting and the noticeable results.
What do you dislike about the product?
Maybe the pace of some of the training modules are too slow, my users don't want to take the time to complete certain modules.
What problems is the product solving and how is that benefiting you?
Hopefully creating a more savvy workforce. My users are definitely more suspicious and less prone to being phished.
Great way to increase security awareness!
What do you like best about the product?
Since we've started using KnowBe4 I've had more users contact me about suspicious emails. It has really raised our awareness.
What do you dislike about the product?
I really can't identify anything I would determine to be negative about the product.
What problems is the product solving and how is that benefiting you?
We have some users who are "too busy" to do the training so the problem actually exists in our environment. As stated before, we have increased our users awareness about security risks and how prevalent they are.
KnowBe4 is worth every penny and exceeds expectations
What do you like best about the product?
Easy to use, great content. Tons of tools, and adds a lot to our business value.
What do you dislike about the product?
I haven't found anything that I dislinke.
What problems is the product solving and how is that benefiting you?
Employee training, compliance regulations, audit, enhanced security posture
Recommendations to others considering the product:
Buy it. You won't regret it.
Solid security awareness Software-As-A-Service
What do you like best about the product?
Quality content served through an intuitive interface. KnowBe4's focus on the custom's success sets the standard of excellence for other service oriented companies to pursue.
What do you dislike about the product?
It's efficacy is still entirely dependent on managements ability to value & enforce participation of the product which is not a quality one can attribute to the software. But what if a solution could?
What problems is the product solving and how is that benefiting you?
Problem: Very high Phish Prone Rate. Benefits: quantifying benchmark to improve upon, Granular data and numerous configuration arrangements allow an administrator numerous methods to tackle their problems.
Recommendations to others considering the product:
When do a cost comparison among vendors you can't count on KnowBe4 being the top dog in which to measure all others.
Easy to implement, fairly thorough in content, a solid option for staff training
What do you like best about the product?
I looked at numerous options for security training modules for my staff. Many were incomplete. A few were exhausting. KnowBe4 allowed me to choose the appropriate modules for my staff and pace their training based on our schedules. I also really appreciated the ease of setup. Finally, the fake-phishing attempts is a gold mind. Schedule the types of fake emails to send, allow end users to get immediate feedback when they click on something they should not, and do it quickly and privately. That feature alone was probably worth the cost.
What do you dislike about the product?
Very few downsides to having a well trained staff, but you will have to get full support from the upper level execs. Although you can pace the training, which is a must for me, it still takes time. If others do not see the need for this type of awareness training, than it is your job to convince them.
I have also received a few phishing emails that I felt like could have been better done. We don't use Exchange anymore, haven't for a decade, so fake emails about Google services would have been much more tempting.
I have also received a few phishing emails that I felt like could have been better done. We don't use Exchange anymore, haven't for a decade, so fake emails about Google services would have been much more tempting.
What problems is the product solving and how is that benefiting you?
I work at a school and the most difficult resource is time. We know that we need security training, but we also need time for so many other topics. The benefit of allowing teachers and staff to take this training online, at their own pace, and allowing me to pick and choose the most appropriate modules is so valuable.
We are addressing the obvious need to make our staff more aware of scams and security holes that they create. We just started down this road, but the conversations that have been generated already are going to be extremely helpful in the future.
We are addressing the obvious need to make our staff more aware of scams and security holes that they create. We just started down this road, but the conversations that have been generated already are going to be extremely helpful in the future.
KnowBe4 - One Stop Shop for Security Awareness Training
What do you like best about the product?
KnowBe4 exceeds expectations when it comes to fresh and current content.
We have a company of over 120 employees and ensuring that everyone is up to date on the latest threats and how to deal with them is no small task. KnowBe4 is constantly updating their content with fresh material as well as staying on top of the latest threats.
We especially like how some of the core trainings have been updated from 2018 to 2019. This allows us to easily create a re-certification plan, that we trust, for our employees with minimal effort.
We have a company of over 120 employees and ensuring that everyone is up to date on the latest threats and how to deal with them is no small task. KnowBe4 is constantly updating their content with fresh material as well as staying on top of the latest threats.
We especially like how some of the core trainings have been updated from 2018 to 2019. This allows us to easily create a re-certification plan, that we trust, for our employees with minimal effort.
What do you dislike about the product?
This is a hard question to answer but if there is anything that I would like to see work better it would be User/Supervisor/Manager account association. We have a very complex user setup where several departments have several supervisors as well as managers for those supervisors.
We are finding that it isn't possible to allow the managers to be able to see their respective teams progress/status easily. In other words, the managers are not able to see the end users of their teams and can only see their supervisors progress/status.
We are finding that it isn't possible to allow the managers to be able to see their respective teams progress/status easily. In other words, the managers are not able to see the end users of their teams and can only see their supervisors progress/status.
What problems is the product solving and how is that benefiting you?
Before we started using KnowBe4 we ran a baseline phishing test and the outcome was a startling 60% failure rate.
Over the last 1.5 years of using KnowBe4 for our ongoing Security Awareness Training and Phishing Campaigns, we have been able to maintain a less than 10% failure rate. Our users are now extremely security conscious and have learned to think before they click as a reflex. This is probably the most effective tool against the threats that we are faced with on a daily basis.
Over the last 1.5 years of using KnowBe4 for our ongoing Security Awareness Training and Phishing Campaigns, we have been able to maintain a less than 10% failure rate. Our users are now extremely security conscious and have learned to think before they click as a reflex. This is probably the most effective tool against the threats that we are faced with on a daily basis.
Recommendations to others considering the product:
I would recommend KnowBe4 to anyone looking to initiate or tighten up their security policy. The materials and accountability of the KnowBe4 system are extremely helpful. The reporting system is great for keeping track of our vulnerability status and also helps justify the expense of the service.
Great easy platform with easy to use tools
What do you like best about the product?
The ease of the system and dealing with customer support is quick and easy. Also, they are constantly updating their templates.
What do you dislike about the product?
Have found much yet except there are too many options and sometimes they try to contact you too much
What problems is the product solving and how is that benefiting you?
Showing people that they can be fooled and that they do need training. Then having the training available to actual help them be more security conscious.
Recommendations to others considering the product:
Best and easiest platform\company to deal with. Ask for Jayme
Easy to get setup and great support
What do you like best about the product?
The platform is a breeze to use. The training is up to date. The tool makes compliance tracking easy. The support from the company is fantastic. They had effective follow up calls to help us get started and track out progress in implementation. The follow ups were helpful and not annoying.
Many of the trainings are also in other languages, which we could use for our non-English speakers. This meant that we could use a single platform, worldwide.
Many of the trainings are also in other languages, which we could use for our non-English speakers. This meant that we could use a single platform, worldwide.
What do you dislike about the product?
There is inconsistency in the format and style of videos, and some trainings seem stale.
What problems is the product solving and how is that benefiting you?
Company-wide training and compliance. We have seen people discuss more openly potential phishing attempts, and have a better awareness of security.
Recommendations to others considering the product:
Seek help from there support staff to accelerate your implementation.
Great security awareness company
What do you like best about the product?
Easy to use, intuitive. Easy to manage. New material constantly.
What do you dislike about the product?
I haven't had any problems with KnowBe4 yet.
What problems is the product solving and how is that benefiting you?
We are much safer thanks to the Phish Alert Button.
Why doesn't every company use this?
What do you like best about the product?
The training provided by KnowBe4 keeps our employees on their toes, always vigilant to avoid making our company the successful target of a social engineering or business e-mail compromise breach. They're also more careful about physical security of the office to ensure that customer's data isn't at risk in the real world too.
What do you dislike about the product?
The set up of training is overwhelming, because they have so many choices. However, their account reps are great at walking you through the process, and being available to answer any questions you have at any time of day.
What problems is the product solving and how is that benefiting you?
We've solved the problem of being compliant with one of ALTA's Seven Pillars of best business practices. We've avoided numerous spear phishing attempts just because our employees are trained in what to look for monthly, using KnowBe4's video training sessions.
Recommendations to others considering the product:
Anyone with employees with access to mission-critical information and systems can't afford to not use a system like this to train their employees to avoid malware, cyber breaches, and ransomware. The most vulnerable security hole in any organization's tech systems isn't in the hardware or software. It's in the users. All the hardware and software security in the world doesn't mean a thing when an employee clicks a spear phishing link in an e-mail or text message. So you have to train them how to spot potential problems and avoid clicking them in the first place. Every governmental agency, hospital, financial services business, and other business should require their employees to use KnowBe4's training.
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