KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Excellent security education and training
What do you like best about the product?
The phishing tests and regular updates on trending exploits.
What do you dislike about the product?
For companies that have been with KnowBe4 for long, the training interface could be more user friendly when onboarding new employees.
What problems is the product solving and how is that benefiting you?
Employees are on high alert for phishing emails and have a better appreciation for safeguarding all company data. Through KnowBe4 and its training, they have a better understanding of how attackers work and how even a simple comment online could be used against us.
Recommendations to others considering the product:
Review the KnowBe4 site. Make use of their free tools when able.
The most important piece of your threat defense
What do you like best about the product?
It is an efficive educational tool for all users
What do you dislike about the product?
Web interface is a bit clunky and not very intuitive.
What problems is the product solving and how is that benefiting you?
Essential piece of our Security layers. Our users are much less likely to be fooled via social engineering threat tactics.
Recommendations to others considering the product:
Every organization with users that open a web browser or use email needs this!!!
Excellent support
What do you like best about the product?
To initially setup everything on your is not easy, but their account managers will very patiently help you set all your options quickly and painlessly.
What do you dislike about the product?
I like the system, but it does require you to check on things regularly to see who's clicking, who's not completing courses, etc. It can be done fairly quickly, but it is one more thing to do.
What problems is the product solving and how is that benefiting you?
We used to have a lot of users who would fall for even the most simple phishing scams; we've lowered our rate of 'clickers' significantly.
Great Teaching Tool and More!
What do you like best about the product?
We have been a KnowBe4 customer from almost their beginning and they listen to what their customers want and need and they deliver. Great customer service and support. They are always evolving and have new content and tools.
What do you dislike about the product?
I would like to see the reporting be easier to use for monthly board reports. They do have a new reporting tab that I am not very familiar with yet. If I took the time to contact my rep he would help me but sometimes it would be easier for me if it was a smaller learning curve. I would like there to be a place where I could keep all training from being skipped through.
What problems is the product solving and how is that benefiting you?
My end users are learning not to be so click happy and to slow down and think. The training benefits them in their work and personal lives and we cannot afford not to train people in today's technology, good and bad.
knowBe4
What do you like best about the product?
KnowBe4 is an easily configurable, user friendly tool to train your users
What do you dislike about the product?
Have not come across anything yet that I do not like
What problems is the product solving and how is that benefiting you?
We phish and vhish our users on a regular basis. Videos are great for training and multiple topics and user levels to choose from. Posters are very helpful as reminders.
Recommendations to others considering the product:
good value for the cost
Great training tool for email security
What do you like best about the product?
Phishing and training campaigns are extremely easy to set up. Onboarding sppecialist has been very helpful. There is plenty of online help available as well. Very user friendly.
What do you dislike about the product?
There is really nothing we have run across in KnowBe4 that we dislike.
What problems is the product solving and how is that benefiting you?
We are working at better educating our user community about suspicious email. Our baseline test with knowbe4 proved that we have a way to go, but the available training is helping us bring our risk score down.
Education is the best defense
What do you like best about the product?
KnowBe4 has great educational videos that help our team avoid being victims of the latest phishing and spear-phishing attacks. Kevin has a great deal of experience and shows how the bad guys can mimic known contacts. It makes you think before clicking on anything!
What do you dislike about the product?
Not much, but we do receive a lot of extra emails asking for additional training programs.
What problems is the product solving and how is that benefiting you?
Even after initial training, we've had some users click on phishing emails. In today's environment, you can't be too careful. High profile CEO fraud and other attacks are prevalent.
Recommendations to others considering the product:
Do it! You are receiving a great product.
Best Security Bang for your Buck
What do you like best about the product?
The interface is intuitive and you can be up and running in no time. Reporting is easy. Training is impressive and effective. Support is outstanding. Absolutely recommended.
What do you dislike about the product?
I really cannot think of any downsides. This is a superior offering at a reasonable price.
What problems is the product solving and how is that benefiting you?
End users are the weakest link in the chain. The prevalence of phishing attacks is exploiting this fact. Why pick the lock when (or even kick in the door) when you can get the occupant to invite you in? Our end user's security posture has increased greatly and they feel empowered with their new knowledge.
Education is the best protection against phishing
What do you like best about the product?
Users believe that emails are authentic even when their best instincts tell them otherwise. Training your users to avoid common phishing attacks is easy. But the attacks are getting more subtle and sophisticated. I also appreciate the informational e-blasts on new attacks. No better way to avoid the temptation than to get out in front of it and warn our users.
What do you dislike about the product?
Like any other training tool, it takes discipline to create a schedule for internal "phishing" simulations and then follow-up with training. Maybe a scheduling tool for our IT team would help with this function.
What problems is the product solving and how is that benefiting you?
Keeping our end users vigilant to potential phishing is supported by KnowBe4. And being proactive with warnings and training.
Great resources for employee security training
What do you like best about the product?
Lost of content for ongoing security training. Also includes training for non-security issues like HR and compliance. Phish testing tools work well to train employees and spot employees who need more training.
What do you dislike about the product?
Sometimes content can get repetitive but their are only so many security related topics to present.
What problems is the product solving and how is that benefiting you?
We had a an email breach before using knowbe4. Our users are now much more aware of phishing scams and more proactive when dealing with email.
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