KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,235 reviews
from
External reviews are not included in the AWS star rating for the product.
Indispensable!
What do you like best about the product?
What I like best about KnowBe4 is that is completely automates a core responsibility of mine - I just set it and forget it! I can think of no other tool I use that provides as much value for such low maintenance and cost. With AD sync, auto-recurring phish tests, and automated training enrollment, I rarely have to spend my valuable time administering KnowBe4, yet my users are constantly being kept on their toes with phish tests, and if they fail a test, they are being reminded of their responsibility to be always mindful of threats and how to keep themselves and the organization safe.
What do you dislike about the product?
I dislike nothing about KnowBe4. I just hope it remains an affordable service as it is currently.
What problems is the product solving and how is that benefiting you?
It brings so much awareness of the social engineering threat to our organization. Social engineering is THE number one attack vector for cyber-threats. Phish-testing is a critical, effective defense against it, and KnowBe4 makes me look great to upper management. As an I.T. leader at my organization, I would not be doing my job if I were not training and phish-testing our users.
Recommendations to others considering the product:
KnowBe4 is a a bargain and a no brainer! Social engineering is the number one attack vector for cyber-threats and phish-testing is a critical, effective defense against it. As an I.T. leader at my organization, I would not be doing my job if I were not phish-testing and training our users.
Excellent Cyber Training For Businessess
What do you like best about the product?
KnowBe4 has helped all of employees be more alert when it comes to cyber security. Employees are much more cautious when it comes to opening unrecognized emails. The training is very informative.
What do you dislike about the product?
I know that highest package has the most content but it would be nice to have a few more games on the lower end packages.
What problems is the product solving and how is that benefiting you?
Our employees are much more aware of the potential risks that come from opening unknown emails and browsing the web. We have been able to find some vulnerability with our employees with the phishing emails being sent out every month. The general sense of cyber awareness is better throughout our company.
Product has been exactly what we needed.
What do you like best about the product?
Easy to setup and select training. timely with current events.
What do you dislike about the product?
I don't really have any negatives. Maybe configuring the email.
What problems is the product solving and how is that benefiting you?
Security Awareness Training requirement for employees
KnowBe4 Keeps my team on their toes!
What do you like best about the product?
It's easy to administer & manage. Sales reps are actually helpful, wanting to ensure I'm taking full advantage of my existing solution, rather than just sell something. It's also a great value for the price.
What do you dislike about the product?
I don't have any complaints. This solution is much easier to administer than any of the other solutions I evaluated and I looked into about a dozen. I don't have to create each test (like some solutions require) and the emails they send are quite convincing. I'm able to schedule it so that everyone receives unique messages at staggered times, making them even harder to detect.
What problems is the product solving and how is that benefiting you?
KnowBe4 effectively keeps my team on their toes and hyper-vigilant to detect & avoid phish mail. When someone falls for a phishing exercise, the refresher training is on point. As the administrator, I can see the communication they fell for and adjust our internal training accordingly.
Invaluable tool to keep keep users up to date on security
What do you like best about the product?
KB4 is extremely easy to use customize and configure. Great customer service and support.
What do you dislike about the product?
I would like to see more detailed and customizable reporting. Ideally and API that would allow us to connect with PowerBI.
What problems is the product solving and how is that benefiting you?
Keeping users up to date with security training. The phishing and vishing tests are also great.
Pretty Pleased
What do you like best about the product?
They have great support. All of their employees are very responsive. The training was quick and easy. The software is also pretty intuitive and easy to use.
What do you dislike about the product?
Some of our employees have had trouble getting the phish alert button to show up. I think it depends on their computer settings and the browser they are using and that's hard to regulate.
What problems is the product solving and how is that benefiting you?
Our employees are better trained and more aware of the risks of phishing emails.
Users More Aware of Dangers
What do you like best about the product?
Relatively easy to use. Some of the comments I get from users is that the videos provide a lot of common sense content and easy for a non-technical person to understand. It's also not boring and because some of the videos are interactive they retain what they learned. A good number of the videos are quick, short, and to the point.
What do you dislike about the product?
When doing a search in the video library, it would be better if the filter selected would stay selected throughout my search until I'm done.
What problems is the product solving and how is that benefiting you?
The users have become more "paranoid" when receiving emails that are questionable or just don't seem right to them.
Complete Phishing and Training Resource
What do you like best about the product?
So far the best thing of KnowBe4 is the awareness it brings to our users. Our users are actively questioning suspicious e-mails and thinking about security. Another big benefit is being able to add our own trainings and policies for our users to review and digitally sign off on.
What do you dislike about the product?
Getting started and knowing what to do next can be difficult. KnowBe4 does do a good job of mitigating this with their Customer Success Managers, but it can still be a bit intimidating. Also found creating custom e-mails was not strait forward.
What problems is the product solving and how is that benefiting you?
Users are thinking before they click on links and open attachments in e-mails. As a result our company has become more secure.
Recommendations to others considering the product:
Take full advantage of the Customer Success Manager for setup and getting started.
A well organized, thorough training platform
What do you like best about the product?
It is easy to use, provides many different ways of training for our employees (videos, email, posters, games) and is continuously being updated.
What do you dislike about the product?
The information received back from campaigns is somewhat limited. Other than that, I like everything about the site especially the ease of use.
What problems is the product solving and how is that benefiting you?
Our employees are better trained and prepared for cybersecurity threats.
A must-have security weapon in your arsenal
What do you like best about the product?
KB4 is easy to use and to configure. It is constantly updated with appealing campaigns.
What do you dislike about the product?
There is nothing I dislike about the program or its services.
What problems is the product solving and how is that benefiting you?
We are getting our employees educated in the dangers posed by the internet and emails
showing 1,951 - 1,960